Furama City Centre

Sheenum Vashist

I had an excellent stay! The rooms were spotless, comfortable, and well-maintained, with all the amenities I needed. The service was outstanding — every staff member was friendly, professional, and went out of their way to make sure I had a great experience. Specially I would like to mention Ralph who went above and beyond to make sure everything was perfect. Their attention to detail and friendly attitude truly made my stay memorable. Overall, a wonderful stay. I’d definitely recommend this hotel to anyone looking for great rooms and top-notch service!

Eric, Wei Chang Phoong

The room was a bit old, but still tidy and neat. The service was top-notch! 💯 The Front Office agent, Ynette, was amazing. She was attentive, friendly, and went the extra mile for my wife's request by upgrading us to a bigger room and arranging a baby crib, making our baby's first birthday celebration even more meaningful. As someone who used to work in the hotel industry, this kind of gesture is a huge plus point in an employee. Thanks, Ynette! 🙏

Dan Barnard

This hotel is extremely dated and in need of room renovation. The shower fittings are useless, the hot water is intermittent and the ventilation poor. The room air-conditioning sounds like a plane coming in to land. Had to be switched off at night. The rooms only get serviced every 3 days so any attional amenities can be collected from the self serve amenity booth. The issue is this is never refilled and remained empty for the 3 days we stayed. The reception is ok but staff lack any sort of personality or interaction. The whole experience of the hotel is lacking. Maybe this is reflected in the price, but the price alone will not get me back. The location is excellent with lots of food options close by. That's the only thing going for it.

Diana Mathias

The Furama City Centre is priced well and is in a good location. It’s currently being renovated and we stayed in a renovated room. It is nice for the price paid. For us the cleaning service was perfect. If you wanted it cleaned each day you asked or put the sign on the door. Otherwise it was done every 3 days. I like this because it caters to personal needs/wants. There are also self service amenities in the halls ie toilet paper, tissues, towels, tea, coffee, sugar. The staff were very personable, warm, friendly and always trying to give you the best deal. In particular Ivy and Agnes who in our 3 nights there we became very fond of for their attentiveness and warmth. Thanks ladies. We appreciate it. It would be remiss of me not to mention that while the renovations are lovely a lady tripped at the top of the stairs near reception while we were there and this was a place I also tripped and believe this maybe due to the tiles not being the same level as the carpet and the alterations made to attempt to correct this.

Mikko Tuomi

Ralph (& Ray) provided an excellent service in the Excuitive drinks area. We didn't realise that the room is only cleaned every 3 days as an Eco hotel. Extra towels etc are available to restock your room. Very good location for go to walk city