Gloria Palace Amadores Thalasso & Hotel

D. Jus

Great place to stay with a family, easy access to two nearest beaches. Staff at the reception was very helpful, the entertainment in the evening was very good every night. It was a very good value for money, big selection of food for breakfast and dinner. Rooms were cleaned everyday. There were two outdoor pools, the water was perfect for a swim in December!! Highly recommended place!! We are going back next year!!

Fiona Lindsay

Amazing hotel, views are spectacular. Pool areas are really good. Food was really nice and freshly cooked. Staff were all really friendly and helpful. Entertainment was on until 11.30pm everynight and the table service for drinks here was super efficient. Would definitely recommend and would go back. 2 slight annoyances for us were the room cleaning wasn't in keeping with the rest of the stay and should be better. Also the toilet did not have door and was a little too open for us. All in all though, loved our stay!

VL G

I have re-revised this review based on the resolution the hotel has put in place to rectify the issue with first aid kids. All staff have in theory received corrective action to avoid any further complications. My takeaway from this is that the hotel can respond to the needs of a first aid kit should a guest need one in future. Highlights of the hotel: - Scenic views, it has to be one of the best hotels for views especially the top floor infinity pool - Food, this is by far the best hotel I have ever stopped at for all inclusive food. Great selection and felt quite luxury with some of the offerings. - Drinks, the all inclusive was versatile you could find something that you liked for most. I would say there is some confusion with the likes of some spirits not being on the menu in particular pernod. This caused a little confusion with waiters on whether it was in/out of the all inclusive package so maybe a more simplified way of understanding the drinks whether it's premium/non premium or not at all on all inclusive would help customers - Cleanliness, our room was spotless. Patricia really made sure our stay was lovely and was very thorough - thank you Patricia. Waiter/waitresses also work extremely hard cleaning and setting the tables and they really are an asset to your busy hotel. - Friendliness/approachability, lots of friendly staff some of which should be on the stage themselves! Some negatives albeit only minor: - Lifts, can be a little frustrating especially when on floor 6. The option of stairs was out of the question so we were dependable on the lifts. They did become crowded quite a lot and made the wait even longer for the next one. Also, the lifts sometimes missed your floor. Maybe there could be an improvement with the lifts but understand this may be difficult to do so due to the cost. - Iron hire, they sub out to a company the needs and it is dependable on when the company are about or not. I also found this expensive in consideration that the iron was a very inexpensive iron that had brown droplets coming out. - Checking in/out times. This could be quite slow so suggestive of more staff on reception. - Charges, we were charged a couple of times around £30 each time for items that was unexplainable. We were warned about this when checking in that sometimes happen. They got rid of it but be better customer experience if this did not happen. Overall I would strongly recommend a stay here, you won't be disappointed and I think wherever you choose to stop there are pros and cons of everywhere. The ones here are minor but a true example of how we found the hotel.

tony hyland

Allocated room ... unchanged bedding from previous guests, cockroachs everyday, dead insect left in clear view for 4 days, poorly swept or mopped floors, points of contact sticky, coffee table broken. Aside from a very dated spa and the disgusting room everything else was fine. Waiters in dining room were excellent It is now Jan 22nd, at the request of the deputy manager I forwarded my contact details to the hotel,twice, to enable them to resolve the situation "promptly". Two weeks on still no reply

P P

Never again! Rude staff everywhere. My room was missed to clean twice a week. Even if they did clean, it was left dirty, particularly in the wash room. Toilet was never cleaned and especially wash basin! When I asked to speak to manager, reception staff said we do not have any manager in the evening possibly next day as they are not informed about managers shifts in advance! 🤣 Breakfast was rubbish too, also all the coffee mugs and glasses were dirty everywhere and everyday! Look at the picture of the bottom of the wardrobe nail hanging out!