Hotel LIVVO Puerto de Mogán

Kayleigh Kehoe

We stayed here in March 2024, the hotel has stunning views on the sea, for the sunset and at breakfast , lunch and dinner. It really is the view that makes it spectacular! The hotel had in our opinion the best position in Puerto Mogane. Having a pool room was very handy for us as our baby could have a siesta in the room, whilst we sunbathed which was really great for us! I really recommend booking one of these rooms if you have a baby or young child as it was very practical being able to go back and forth from pool and listen out for baby! The hotel is child friendly but there is not much to do for children therefore there are naturally not many families there. However with the beach so close by and the little playground a 2 min walk away it was absolutely fine. We stayed for 5 nights but I wouldn’t have stayed more with our child. The staff were great and I especially thought it was good that they seem to care about customer service with a man who was a customer relations manager , it’s great to see a hotel making this kind of effort and you could see that they really care about guest satisfaction. There were many little touches such as daily chocolate in room, a free mini bar and water replenished daily as well as free afternoon tea. We really appreciated these touches and it’s these sorts of things that sets the hotel apart from others. We would definitely return to this hotel in the future and recommend it!

Joanne Higham

Great little hotel. It’s great location with spectacular views over the harbour or sea/beach/pool. Rooms were serviced well and nothing was too much trouble. Reception staff were friendly and helpful. In the restaurant there was great service and a good selection of foods available. good quality with plenty of choice both of hot and cold food. There was an afternoon tea served each afternoon. Which was a nice touch. I would recommend milk is available rather than coffee creamer! The pool area was kept very orderly by the pool guy. Plenty of towels, all beds and dirty towels moved quickly away when needed. In the last two days of our stay a lady was life guard….. she was the total opposite of this guy. She was mean and lazy. Dirty towels piled up and that’s if you got a towel in the first place!!!! She made it feel like you were a holiday camp and not a four star hotel! Definitely brought the vibe down. Great live music in the bar on the roof terrace a couple of the evenings we were there. No parking provided by the hotel and no arrangement with the car park next to the hotel, so parking is expensive and limited. Over all we would definitely not let the mean pool lady put us off coming again and I would definitely recommend to others.

Julie Massey

We chose this hotel for our family holiday of seven after looking at the reviews for a nice destressing, well needed break. How disappointed we were. Radisson Blu, Mogan, Gran Canaria is NOT 5*. I have stayed in many 5* hotels and this one is more like 2/3* for the rooms we had especially. Long waits to book in and check out. Wrong rooms allotted so another wait. Complimentary birthday fizz and cake sent to wrong room. The list goes on.... Poor Management abrupt and no empathy. We Complained about the rooms and was offered an upgrade at a cost! The rooms were not up to scratch for this star hotel. You could even see people and cleaners looking into our balcony as it was right next to the lift. Bar staff ignore you. I waited 10 mins to be served no one else waiting. Sewerage smells on the balcony and in the room with flies and mould in the bathroom. Some of our rooms were not cleaned for 5 days. Call that 5^. There was an acute shortage of staff and most looked miserable even the lifeguard at the pool who snapped at children. I think the staff need some training on social skills. There were lots of other minor points on the whole one of the worst 5* hotels we have ever stayed at. Will not be going back

Mark Gay

An absolute gem of a hotel. Perfectly situated on the marina and very close to the ferry terminal. We did half board towards the end of May '24, so if you want a nice and relaxing holiday, you will be well advised to consider this one.

Susan Keel

We stayed in livvo apartment and ate at the hotel and used the pool ...the food choice at breakfast and dinner was amazing as was the food ..the staff are friendly and attentive ..the pool was inviting and the area kept clean ..I would highly recommend this hotel ..