Imperial Boat House Beach Resort

Fernando Pablo

Wonderful hotel resort in Koh Samui! Had the Level Pool Access room and it was a great space. I also like the convenience of going straight from the bed to the pool. Shout to the fabulous Level Lounge Team. Want to specifically shout out Lisa and her team, Sky, Dew and Queen when I was there. They made sure I was looked after and always, always served with incredible passion and a lot of smiles. I will definitely be back for sure.

Ron

Our stay at Melia Koh Samui was absolutely perfect! From the moment we arrived, the staff made us feel incredibly welcome with their friendliness and attentiveness. The property is stunning, with beautiful surroundings and well-maintained facilities. Our room was spotless, spacious, and had every comfort we could have asked for. The attention to detail in cleanliness and service really stood out, making our stay relaxing and worry-free. We couldn’t have asked for a better experience and highly recommend this hotel to anyone looking for luxury and comfort in Koh Samui!

Eyal Green

Too many points not on par with 5 stars and price point. Pros: Beautiful clean grounds Big, well appointed pool Large comfortable beds and linens Good AC in the bedrooms Good quality and selection at breakfast Cons: TERRIBLE water pressure in rooms (we had 2 rooms, both showers were drizzling at best even after they tried to fix it). Rooms are well kept, but dated/old decor (e.g. subway tiles trend from 10-15 yrs ago). Bathroom is large enough not to feel cramped, but not so big that it feels pampering like other 5* hotels we were in. One of the staff at the lobby literally interrogated and reprimanded me when I asked for an additional room key. Service at breakfast is slow to inattentive, staff does not welcome you (need to find a waiter to seat you), no water is offered despite no AC, sweltering here, and weak ceiling fans. Dinner at the restaurant other than being well presented was diner-level quality and flavor, terribly slow - 2 main courses were served an hour after ordering and well after half of our party had already finished eating and none of us were really hungry anymore. No apologizes or attempt to make things right. For the price would have expected top notch service and food. Not once during our stay had staff proactively asked as to how our stay was going. Passage near lobby is consistently full of guests’ luggage and feels like you’re walking through a storage unit. Overall, inattentive hotel that felt very transactional and impersonal, especially for Thailand. For the price there are definitely better choices.

Oded Israeli

Fantastic hotel with great location and beach, spacious rooms, swimming pools everywhere, kids and teens activities, and a good breakfast. Everything in this 5 star hotel costs a fortune, so it's recommended to go outside for meals and drinks. The neighboring 3 stars hotels on the beach have fantastic restaurants and bars. Several staff members have "sorry, no can do" mentality with no real wish to help, while a few were really kind and helpful. Still, overall, amazing hotel. We'll probably come again.

Florian

Very nice and modern hotel with lush gardens, modern rooms and great pools fronting a beautiful beach. Staff are very friendly, breakfast is good, the kids club is very good and overall we had a great stay. The resort has no lifts which is challenging for people with small children or mobility issues. Also no towels are provided at the pools or beach, they have to be brought from the room and back, which is a bit of a chore.