Labranda Marieta

Martin Goddard

What a brilliant holiday! A great introduction to Gran Canaria! The staff made the holiday, from checking in, to checking out, the staff couldn’t do enough! Bar staff, restaurant staff, reception, cleaning team, entertainment staff, life guards! All deserve a huge praise from management! It’s made us want to book another trip for next year! Hotel is more than adequate, facilities are fine, hotel room ideal for what you need, we had a deluxe room with sea view, beautiful views! Ideal location to go out for walks around the resort, got far from the beach and bars etc (although you do have to navigate some steep steps/slopes) Ignore some of the most recent negative reviews, we heard the way one of the negative reviewers spoke to the Jet 2 rep and hotel staff, disgusting, the holiday makers made their own decision to to the all inclusive package, they didn’t read the small print and assume premium drinks were included… NOT the hotels fault OR Jet2!!!! If you want a nice, chilled, kid free hotel I would highly recommend!

Trinity M

Wonderful place! I spent a week here in August 2024. Room was fresh and always clean, food was good and various, the security during the night hours was guarding the entrance. Amazing location! But the best about this hotel was STAFF! Maria and Africa at the reception were AMAZING! These women made my whole stay: always cheerful, always polite, they helped me to solve my issues immediately. First, they helped me to get a room with the better view (they did not get irritated that I was so picky), then gave some recommendations on local restaurants, another day helped me to build a route around the island. Moreover, at the end of the stay I felt like we got friends. They are simply amazing, attentive and always having a warm attitude towards guests. Thank you one more time Maria and Africa! Nathalie at the pool bar is making the best cocktails! She is very skilled: I would usually ask for alcohol-free ones and some were not on the menu but she would always fix it the best way. Nathalie was also always very attentive, always having a small talk with guests with the smile. Thank you, Nathalie! In general, the hotel itself was good. Everything here was made for the guests favour. But again, the best about the hotel is the people working there. Just because of them I want to come back here again! Merry XMass and Happy New Year! Tatiana

pam wilkinson

We had a lovely 10 days here. The staff were all amazing and all went above and beyond. Nothing was too much trouble. The Christmas gala dinner was out of this world. Everything was fantastic and we would definitely recommend this hotel.

Tabitha Rew

Staff were very friendly and helpful! They allowed us to keep our all-inclusive bands on after checking out as we weren't being picked up until 8 o'clock in the evening for our flight (checkout is at 12pm unless you are able to book a late checkout) , meaning we still got to enjoy the free drinks and all three meals, which was very kind of them! Our room was lovely and clean, cleaned whenever you request (must put a sign on your door handle if you want it cleaned), beds were comfy, nice plush pillows, light sheet for duvet and blankets in the cupboard for if you prefer something more warm. The food was great, something new every lunch/dinner so no flavour fatigue there. So much to choose from, salad bar, fruit, desserts, cured meats and cheeses, breads and of course the different varieties of cooked food. (buffet) Nice and quiet upstairs on the rooftop pool and bar area and great views of the sea and the dunes! Main pool is great also, plenty of sunbeds. Overall we had a wonderful time at the hotel and couldn't recommend enough if you are a couple or want to come with your adult family members.

John McEvoy

Currently 8 days in on a 10 night stay and can’t fault this hotel. Rooms are lovely and cleaned daily. Staff are friendly and helpful. There is plenty of food choice at breakfast, lunch and dinner. Beach is a 5-10 minute walk from the hotel and local bars are nearby too. Plenty of selection of drinks choice on the all inclusive option. Special mention to Andrea on animation for keeping us entertained during the day with plenty of activities around the pool. Evening entertainment has been singers, acrobatic acts and quizzes. Would recommend this hotel 100% and would definitely come back again.