Marsa Malaz Kempinski The Pearl Doha

Johan Strydom

One word that aptly encapsulates this stay is “disappointing.” I meticulously planned a weekend getaway for my wife’s birthday, including a brunch at Public House. Two days prior to our arrival, I received notification that the entire event had undergone a significant transformation, with its format and menu completely altered. Initially, I was informed that the change was due to a large group booking that had requested a different experience. However, I was later reassured that this was not the case. It is noteworthy that we had specifically booked the stay for the party scheduled for Friday. Upon checking in, we encountered a departure from the customary Kempinski service we have come to expect at other properties. We were not even shown to our room. As a Titanium Member, one would anticipate a more comprehensive level of service. Instead, we were merely pointed in a general direction by the front desk. Typically, a welcome amenity is provided upon arrival, but none was available when we checked in. This amenity was later delivered in the afternoon. I attempted to make a reservation at the Secret Garden restaurant, which we had expressed interest in visiting. However, I was informed that the restaurant was fully booked for the entire weekend. Subsequently, I inquired about the availability of dining at Harry’s, another restaurant we had considered. Unfortunately, I was also met with the same response, as the restaurant was also fully booked for the weekend. Despite multiple attempts by the Lady In Red, who was responsible for making reservations, I was unable to secure a table at either restaurant. The room, which is purported to be a five-star property, fell short of expectations. The hallway was unclean, and our room featured holes in the carpet. The towels in the bathroom were excessively old and worn, creating an unpleasant atmosphere. I had to call guest services to request new towels, so we could have something usable. To add insult to injury when we checked in, we were offered a late checkout at 16:00, I said that wasn’t needed and asked if 13:00 would be okay. On our final day we were called at 11:30 and told it was time to leave. While the property’s exterior appearance exudes a sense of elegance and sophistication, a closer inspection reveals a stark contrast. I cannot in good conscience recommend a stay at this establishment.

Fatima Yaaseen

Marsa Malaz was one of the best places I have ever stayed at. The service, aesthetic, grandeur and hospitality is the best of it's kind. We had come for our first anniversary and can whole-heartedly say that the staff went above and beyond to make this the most memorable trip. We decided to have the bed and breakfast option, the breakfast was delicious and wide range of options. Our deluxe room was spacious, clean and very comfortable with great views. Thank you so much and hope to stay with you again in the future.

Lucie Wainerova

We would like to say very big THANK YOU to the all staff from Kempinski hotel, from the welcoming in the reception, to the room service staff and big special thank you to Vincent from amazing country Kenya!! From the first step you feel like a king in the castle, luxurious materials a wonderful smell everywhere in the space and incredible cleanliness. The rooms are beautifully furnished and spacious, everything worked properly. Thank you very much for a wonderful anniversary and also for the upgrade to a room with a view of the sea and the pool. We had dinner half board and chose the 3 course menu at the Japanese restaurant, it was amazing, as was the luxury breakfast. We definitely come back in the future!! Lucie & Erik

Umair Ilahi

From the first interaction, to the last, it was a pleasant and wonderful experience. Everything was up to the standard of a luxurious 5* hotels & it has to be one of my favourite hotels thus far. The room was spacious, clean & had the Kempinski feel. Celebrating our anniversary here was perfect & Kempinski made us feel special & welcomed from the start. Thank you to all the staff who made our stay pleasant, from the lifeguards, beach & pool workers, to all the cleaners & general workers. Hope to come back again soon!

sumran mohammed

What a beauty this hotel is! Not just the aesthetics but the people that work here, from the Arab guy that checked us into our room in the evening (unfortunately I don’t recall his name), the breakfast service people to the rest of the staff! Everyone greets you as soon as they see you! Our room was nothing less than royalty with a mesmerizing view! I kept receiving emails regarding their service which meant they cared so much! The room service people always left extra water! This hotel is situated on its own island and I somehow liked it even more than the Atlantis hotel of Dubai! The Arab guy who checked us in gave us a top tier room with views of the sea which was a true upgrade! Thanks to him our stay was so good we didn’t want to leave! Do opt for their breakfast when you decide to stay here I promise you that you won’t regret it! Everywhere you look in this hotel or even step outside to the pool side/recreational area and the beach there’s something that’ll make you get your camera out and that’s how beautiful this property is! Great choice for honeymooners or even families!