James Eaton
Lovely resort, mostly very comfortable. We stayed for seven nights and noticed near to nothing that would bother us.
The highlight for me was how brilliant the staff were, the bar staff in particular at the main pool near buffet restaurant. Very friendly, accommodating, also good to talk too. They are working flat out most of the day and you can see it’s hard work and in an all inclusive arrangement likely aren’t tipped anywhere near enough for their service.
The lifeguard who looks after the pools and kids slide takes his role very seriously, is directly spoken which could be taken as impolite but this is clearly cultural. This is the man you want taking care of your children / pool areas so you can relax as a parent. Very friendly when you take the time to talk with him (when he’s not keeping an eye on your kids).
The environment is beautiful. Lots of sun beds at the 3 x pool areas, kids were well entertained.
The water… wow, ignore some of the seaweed. You can walk out into the ocean for ages and it has varying heights as you walk out from ankle to knees, waist, back to knees subject to how high sand is.
15 euros for a peddle boat with slide, lots of fun for the kids for 1 hour. Good prices for the speed boat hire, plus doughnut you get thrown around in as another option.
Lots of space for evenings, pool tables among other bits. I read reviews about poor entertainment but as we found out it changes dependent on the weeks / majority of visitors. The live music was brilliant, great tracks from 80/-90s-2000s etc.
Kids supervised entertainment is a small hut, with drawing materials. Probably the least impressive I have seen as 5+ all inclusive resorts we’ve stayed at in the last few years. Really not comparable at all, so this may be a worthwhile consideration. I didn’t once see the lady doing anything with the children aside being in the hut, colouring etc. but equally for this reason we only left our kids there for 1 x 30 minutes, needs improvement.
The rooms are very cosy, well maintained (don’t understand the negative reviews myself), all creature comforts… beds are subjective, ours was very firm which didn’t help our joint paints / slept on our backs. Great air con. Functional fridge/safe. Two single beds upstairs and double down for our own space. It was cosy… if you’re at this resort what are you doing spending time in your room to need more? Get out and enjoy the resort, sun, sand, sea, Corfu old town!
Cleaning staff are superb. Oh my god, they are a force to be reckoned with. Room service staff work relentlessly. The morning we left around 7am-8am the staff were moving through the resort, pools, with extreme efficiency, these people really care about doing a great job, the place was incredibly clean and well maintained throughout.
Buffet Restaurant food was very nice. The staff again put real passion in here, well presented. Food kept hot. Lots of choice. Amazing puddings, food for the kids, hot food, cold food, salads, breads, you name it, they got it. Was very impressive.
Now on to two negatives:
-Al a Carte restaurant was an absolute shambles, wife waited 1 hour 20 minutes for food (room 1403). Food not that impressive. Service had no structure, one gent seating, one gent sorting drinks, one lady taking food orders… people in long after us got served first… people in before us got served last (because the lady moved from one area around the restaurant??).
-Why does the buffet restaurant not allow you to obtain your own drinks? It’s insanity. You sit and wait for someone to come to you for drinks, sometimes not at all. You can’t blame the staff, this is a ridiculous policy. It was also causing some issues with one new staff member who was unfortunately getting worked up and being rude to customers (my wife), he was new apparently. I won’t go into more details but very unimpressed here and if it wasn’t for how incredible the rest of the team are and our overall experience, I would have easily given 1 star for his conduct.
Overall a brilliant stay. Well done team.
Anca O
Great location for families. The staff is amazing , considering the heavy load day in day out. Keep smiling and helping everyone. They all deserve a super star ⭐️! The food is amazing and varied. The location is great and everything is well organized. The spa is at a professional level and offers great products. It’s simply lovely. One small point to the management: The main pool needs to be redone as its flooring has started to peel a bit.I'm confident it will get resolved. Thank you! We had a great time and loved our morning guest! Room 1904, checked out on July 30th 2024 🇬🇷🌊🤩⭐️👍🏻
NTAIZOULA NTAIZH
For sure you I will try to come back! I stay for a night with my husband… next time I will come with the all family!! We enjoy are stay ! Very clean 🧼!!! Very polite and ready to serve! The staff are very friendly! !
If it is one thing that I can say … is for the plaze of beach 🏝️…. Is dirty… the night time will be nice someone can take care of it! A lot of pin from the tree 🌲… to add sand or something to clean up ! It the natural beauty of Greece take care of it! And the water of the pool 🏊 it is done (θολό ) . Thanks 😊
Rebecca Hunn
Had the most amazing stay
All staff couldn’t do enough to help
Food was amazing and such a wide choice
Room was basic but we only slept there but was cleaned everyday
Can’t recommend this hotel enough
Dawn Doukas
This resort is perfect 👌 for families. Perfect combo of pool side lovers as well as beach. With waterside, kids club, tennis 🎾 fitness programme with animation, any family would find it hard not to enjoy. The staff are super friendly and truly cannot do enough for all the guests. Well laid out resort , spotlessly clean rooms and gardens. Checking in and out both efficiently done by the reception team. Its a thumbs 👍 up !!
