Overview
The adults-only Mur Hotel Neptuno is a superb choice for couples and groups seeking an unforgettable holiday experience in beautiful Gran Canaria. This escape is ideally-located in the lively resort of Playa del Inglés and has everything you need ...
The adults-only Mur Hotel Neptuno is a superb choice for couples and groups seeking an unforgettable holiday experience in beautiful Gran Canaria. This escape is ideally-located in the lively resort of Playa del Inglés and has everything you need for a feast of fun in the sun. There’s a cutting-edge gym for keeping in shape and an excellent wellness corner which features a sauna, steam bath and a range of beauty treatments and massage services. You’ll stay in modern and stylish accommodation with a host of facilities and enjoy gastronomic delights in the hotel’s wonderful buffet restaurant. Mur Hotel Neptuno is close to Yumbo Shopping Centre and within easy reach of a glorious sandy beach and the awe-inspiring Maspalomas Dunes.
Distance from the beach?
The hotel runs a free service to the beach.
Distance from the airport
Mur Hotel Neptuno is approximately 30 km from Gran Canaria Airport.
All-Inclusive
If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.4
Google reviews (1295)
Susan Briggs
Food is good lots to choose from. The room is quiet if you keep your balcony door shut theses music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful
Ruth Smith
It’s the second time we have stayed here, all inclusive, and we would highly recommend it. The hotel is clean, comfortable and in a great location, the food is good, always fresh and plenty to choose from, but best of all, the staff are brilliant!
We saw a lot of the same staff from last year; they are friendly, fun and welcoming and nothing is too much trouble. You couldn’t ask for more.
Nick Tedd
Like many guests - We love to return again & again. We always ask for a pool view with a bath - the rooms are perfect & have everything we need including fridge, kettle & daily turndown - we love to sit on the balcony & there’s reclining chairs to relax on. As Brits - We take our own Yorkshire teabags, coffee & powdered milk in for drinks in the room & our Amazon stick too :) The team are all fantastic & the service spot on. We go half board & if we aren’t having lunch out, the poolside bar is a great spot to eat with a well stocked salad bar included! The poolside has areas for everyone & is surprisingly tranquil with some shaded spaces with lots of tropical greenery - you totally forget you are smack next door to the yumbo right in the centre of the action. We enjoy lots of different walking routes from Neptuno & usually return by bus or taxi. Can’t wait to return soon!
David W
This was our third stay at this hotel and things have improved a lot since last here in 2012
A glass of Prosecco whilst checking in on arrival, concierge helps you with your luggage and takes you to your room.
Bottle of wine, flowers and water all complementary in the room on arrival.
Clean room and nice size bathroom with a powerful shower although I’d like to see the hot water when showering to be sorted out as I burnt myself every time I showered with the water going from nice temperature to ice cold and then to scolding hot is not very pleasant so an upgrade on the water system would be a welcome relief.
The restaurant is great, the food is amazing with fresh fish and meats cooked on demand for you so you know it’s fresh, buffet style cooked meats and cheeses and various starters all delicious and is highly recommended. Breakfast is buffet style but as with dinner they cook you bacon and eggs to order and it’s lovely, freshly squeezed orange juice is available and if you’re wanting the hair of the dog after a night out Vodka is also available in an ice bucket by the juice.
No complaints over sun loungers as there’s always some available and sangria is complimentary once or twice a day to cool you down along with a great pool and water slide if you fancy a fast cool down!
Yumbo centre is available through the back of the hotel and is so convenient.
Above all we had a fabulous holiday here at the Neptuno Hotel and cannot wait to again soon.
Highly recommended.
Estefany Mata
We just wanted to share our experience at this lovely place where we stayed for our mini moon after our wedding. The staff here is exceptionally friendly and welcoming, making us feel comfortable throughout our stay.
For the first time, we decided to go all inclusive, and it was a delightful experience. They offer a wide variety of options for breakfast, lunch, and dinner, with a daily specialty dish. Each evening brings something fun to anticipate, along with unlimited drinks.
While we personally prefer exploring local restaurants and bars, we found the all-inclusive option great value for money. We do look forward to returning soon to continue exploring the island.
Felix comes also with the best of the package, I miss him lots, the whole team is amazing with this little boy. Thank you for looking after him 🥰
Many thanks for your warmth and hospitality.
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