Outrigger Khao Lak Beach Resort

Saowanee Puntong

I was truly impressed during my first stay here. The service from the staff was excellent, they greeted guests warmly and even addressed us by name. The front desk team was especially attentive and welcoming. One of the housekeeping staff surprised us by folding a bird from a coconut leaf, heartfelt message, which made us feel right at home. I was very happy to stay here for my son’s birthday trip, and I will definitely come back again.

Richard Mountain

A Truly wonderful stay. The price is very good. The staff are lovely, room clean and modern. Pool beach and restaurant are spot on and the breakfast was the best we have had on our 35 day road trip around Southern Thailand staying in 10+ hotels.

Bo Fremling

Exceptional Care, Amazing Service & Unforgettable Moments! From the moment we arrived, the staff went above and beyond to make us feel welcome. My husband had suffered an Achilles tendon rupture, and they immediately provided a wheelchair and assisted us in every possible way. Their kindness and attentiveness truly made a difference during our stay. The housekeeping team kept our room spotless, and every request was met with a smile. The telephone service was quick and efficient whenever we needed assistance. We spent our days in paradise, sipping incredible cocktails under the palm trees by the beach. My husband and I also treated ourselves to a fantastic massage almost every day from Cat, an incredibly skilled and attentive masseuse—pure bliss! Down by the beach, we were taken care of by the amazing "beach team"—AU, SA, Tum, Chane, and Baw—who ensured that everyone had a great time. They handled everything from Thai boxing, volleyball, football, tai chi, and pétanque to friendly conversations, sunbeds, and fresh towels. They took care of absolutely everything—except the massages, which were expertly handled by the wonderful masseuses. The breakfast at Mala Kitchen was fantastic, with a great variety of fresh and delicious options. The dinner experience at Edgewater was equally amazing—exquisite food and impeccable service! A special thank you to Alban, Fang, and the lovely lady with the red lipstick for making every meal special. A special shoutout to AE in reception, who was always there to help, and again to Cat, whose massages made our stay even more unforgettable. What truly set this hotel apart was the exceptional level of care. The staff not only helped us around the property but also arranged transportation to medical appointments, waited with us, and ensured everything went smoothly. Their generosity and professionalism turned a stressful situation into a much more comfortable experience. Check-out was seamless, and once again, the staff was there to assist us. Would we return? Without a doubt! This hotel offers not only luxury and comfort but also a level of hospitality that is rare to find. We are beyond grateful and highly recommend this place to anyone looking for outstanding service, relaxation, and unforgettable experiences.

rukia funk

From the hotel manager to the waiters and housekeepers, everybody is friendly, polite and helpful. Service is top notch and the location is awesome, with all the amenities you need to relax. A must go if you visit Thailand.

Han Radagan

the room is quite an old design. the room is big and spacy. the resort view is great. right next to the beach. this place is quit far from other attractions and shops. no 7-eleven nearby. all staff member are super nice and friendly. the kids' room is great. lots of activities each day. the staff can keep an eye on your kids (in the kids room) while you have a nice swim at the pool. overall experince is great.