Outrigger Khao Lak Beach Resort

Bo Fremling

Exceptional Care, Amazing Service & Unforgettable Moments! From the moment we arrived, the staff went above and beyond to make us feel welcome. My husband had suffered an Achilles tendon rupture, and they immediately provided a wheelchair and assisted us in every possible way. Their kindness and attentiveness truly made a difference during our stay. The housekeeping team kept our room spotless, and every request was met with a smile. The telephone service was quick and efficient whenever we needed assistance. We spent our days in paradise, sipping incredible cocktails under the palm trees by the beach. My husband and I also treated ourselves to a fantastic massage almost every day from Cat, an incredibly skilled and attentive masseuse—pure bliss! Down by the beach, we were taken care of by the amazing "beach team"—AU, SA, Tum, Chane, and Baw—who ensured that everyone had a great time. They handled everything from Thai boxing, volleyball, football, tai chi, and pétanque to friendly conversations, sunbeds, and fresh towels. They took care of absolutely everything—except the massages, which were expertly handled by the wonderful masseuses. The breakfast at Mala Kitchen was fantastic, with a great variety of fresh and delicious options. The dinner experience at Edgewater was equally amazing—exquisite food and impeccable service! A special thank you to Alban, Fang, and the lovely lady with the red lipstick for making every meal special. A special shoutout to AE in reception, who was always there to help, and again to Cat, whose massages made our stay even more unforgettable. What truly set this hotel apart was the exceptional level of care. The staff not only helped us around the property but also arranged transportation to medical appointments, waited with us, and ensured everything went smoothly. Their generosity and professionalism turned a stressful situation into a much more comfortable experience. Check-out was seamless, and once again, the staff was there to assist us. Would we return? Without a doubt! This hotel offers not only luxury and comfort but also a level of hospitality that is rare to find. We are beyond grateful and highly recommend this place to anyone looking for outstanding service, relaxation, and unforgettable experiences.

Dave S

Nice hotel, who managed to accommodate us with an interconnecting room for the kids. Decent buffet spread in the morning. Only slight grumble is that it is about a 20min trip out of Khao Lak town, but that's easily sorted by a taxi. The plus side is it's lovely and quiet, and the beach is not crowded at all. Hotel grounds were also very nice! Saw a bunch of lizards and the kids liked the geckos!

Julien Menichini

The hotel is located in an amazing area. The beach is beautiful and very untouched. The hotel is well designed, especially because it dedicates plenty of space to greenery. The setting is perfect for spending a few days with family and is very kid-friendly. The pool is really enjoyable, surrounded by coconut palms. The gardens are beautifully maintained. Breakfast is satisfactory but nothing special; it's unoriginal and becomes repetitive after a few days. The staff is very friendly, but as the stay progresses, you sometimes notice a lack of experience among the hotel staff, which isn't up to the standard you'd expect for a hotel in this price range.

Chachris Thaweechot

Perfect hotel for relaxation, with a beautiful seaside view. There are various activities to enjoy, including a swimming pool, ping pong and a pool table, Kids can also have fun with activities at the Kids’ Club. The breakfast is good and the restaurant offers a stunning sea view. The service is excellent, and you can enjoy a breathtaking sunset in the evening. I will definitely come back again!!!

Adam B. V. Diggle

Great resort for both relaxing and with family. The resort setup is great and the staff is very friendly. Resort is also located well for small excursions. The breakfast and food is great, and it you want to try something local you can stroll down the beach to a nearby restaurant. The rooms were also good, though the room was very humid (maybe something wi the the a/c to fix - several guests mentioned this). Overall very satisfied with our experience