The Waters Khao Lak by Katathani Collection

Tanya Harding

We loved everything about this resort. The pool access rooms are very modern and exceptionally clean with comfortable beds and crisp linens. The Waters Khao Lak have impeccably well maintained pools and gardens and the location is so convenient, only a 5 minute walk to local restaurants, shopping, and the market. The breakfast choices are plentiful and of good quality, as is the food in the hotel’s restaurant and main poolside bar. Special mention to Resort Manager Chita, who met us at the resort entrance after a long journey to discuss our booking needs to ensure our stay would meet our expectations, and to the beautiful reception staff, housekeeping, security and grounds people who greeted us with a warm welcome and a smile whenever we walked by. We would highly recommend this resort to all and will return next year.

Sonia Gleeson

We had a wonderful stay at The Waters and will definitely stay again in the future. The staff were simply amazing, super friendly and helpful and all had the most beautiful BIG smiles.The food and drinks were good and reasonably priced and the rooms were comfortable and well serviced. The only area of criticism that I would give is that the resort is billed as adult-focused and in that regard it would be good if groups travelling with children were grouped together in a common area of the resort so that those seeking relaxation are not disturbed. Children will be children and you cannot expect them not to splash and have fun so grouping them together will allow for this and still let the "adults" have chill out time. This said that is truly the only thing I could find to call out for improvement.

Robert Kearney

We absolutely adored our stay. The waters has exceptional staff who looked after us extremely well. They are all a credit to the hotel and are always courteous and friendly. We had some requests that were acted on extremely well and very quickly. The maid June did a fantastic job of looking after us too. The breakfast was very good and they staff on the omelette station were very efficient. Bacon was very much overdone for us but the rest of the choice made up for this. Facilities are excellent with 7 pools, they are clean, refreshing and inviting. We were luckily upgraded to an upper pool access room from the Bay room due to refurbishment. The bed was super comfortable but actually was huge and sheets cleaned Almost daily. The staff sorted out a chair and cushion for my Dad and air con started leaking and was sorted out within a hour with a bowl of fruit sent up for the very slight inconvenience. This was a brilliant gesture. We were there 7 days and we absolutely lived the hotel and the location. We definitely aim to return.

Manu

we loved our stay all over! the huge pool, pool access from the room and the sun bed in the water, amazing! cozy sofa on the balcony to chill, all of the room just top! staff from the first second to the last just lovely, smiling and joking with us everytime they saw us ❤️ the breakfast buffet serves you all you could need, got asked if we need anything more they would have tried to serve us even more, wow! clean, modern hotel and perfectly located to reach all you want in walking distance! small fridge and kettle were helpful too, sure. room service fast and friendly, cleaning the room everyday if deserved, new towels and 2 bottles of water everyday. we just give 11 out of 10 for this beautiful time we had there, thanks for everything! we will be back for sure ❤️

Andy C

The only problem with staying at places like this is that you worry about the next hotel you have booked! I've stayed at many resorts and hotels in Thailand and this rates as the best I've been to in Phuket. Staff: Very respectful, courteous, helpful, and friendly. Rooms: Absolutely beautiful and all have access to the many surrounding pools. The hotel was quiet, and rooms designed in a way that supports a restful night. The rooms were made up the same time each day, and they rectified a minor problem in the room that we didn't even report! Pools: Every room overlooks a pool. 30 seconds and you are in a very clean, well maintained pool. The large pool has a bar, aptly named the Bubble Bar. Plenty of sunbeds.. and each room has two allocated at the front of each room, or on the balconies of upper floors. Gym: The gym has two treadmills, one elliptical, a multi function cable machine (outdated but still works). Dumbbells went to about 12.5kg. Plenty of room to make it better. No fitness classes or in house trainer. Breakfast: Fresh food, huge selection of breads and a changing daily menu. Great coffee, juices, fresh fruit. On par with some of the great hotels. I've stayed at. Happy hour: Pool - 3-5pm. 120b for any cocktail. Restaurant - for two hours in the evening, same prices. Laundry: Has a top loader and dryer (do it yourself). Plenty nearby laundromats. A huge do it yourself also up on the main road. Kid friendly: Yes. LGBT Friendly: Yes. Beaches: five minutes stroll to the main beach, but it's not really the nicest beach. The waves can be dangerous and rips even more so. Transport. Plenty. Motorbike hire - we used Five Star motorcycle rental up on the main road. Though you can hire from multiple places a little cheaper, close to the hotel. About us: Dual travelers. From Australia. Much experience travelling throughout Thailand over the last ten years. Best things about the Waters: Relaxing atmosphere, pools, food, staff, and rooms. The whole hotel is designed extremely well. Very well maintained in every aspect. What could be improved? Not much really. Maybe some pillows for the sunbeds and more equipment in the gym. A sqaut rack and heavier dumbbell and one more bench. I noticed there was not option to buggy people down to the beach, or to the markets etc.