Portblue Club Pollentia Resort & Spa

Shara Davis

The hotel is on a main road so if you don't have a car you are dependent on the bus. Wristbands instead of keys for doors?! We liked our room and were upgraded...very large and spacious. No Smart TV facility. Grounds are very large - near a nature reserve. The pools weren't heated so we couldn't use them. Local ducks are swimming in them. Breakfast was chaos (no orderly system for the amount of people) so we had to get up earlier. Food was average quality. Nothing special (luckily we ate elsewhere for our other meals). We ordered an Uber eat one day for lunch rather than eat at the hotel. We didn't see any of the evening entertainment. The Spa was enjoyable with the pools and different showers/steam room/sauna...didn't have a treatment as it was overpriced. You had to pay to rent the robes...we didn't bother. Overall being at this hotel felt warped back to the 80s. Definitely in need of renovations. More of a 3*.

Haris Celebic

We spent 10 days in this hotel at the beginning of September. The hotel has some good points: + Booking through their website was quite easy and you could even request a specific room. + Online check-in speeds up the check-in at the hotel itself. + The hotel staff is very nice. + The sea is a few meters in front of the hotel so you have a nice view + The resort is large and is adorned with beautiful gardens, plants, fountains and animals. + There is a wide range of activities: Several swimming pools, tennis, spa, massages, gym, 8 pool etc. + There are only adults areas, which is great good because there are also many (small) children in the hotel. + Our ant problem was solved quickly. + The massage (Ocean Signature) was great and I can only recommend it. (Unfortunately I didn't remember the name of the masseuse, otherwise I would definitely recommend her) + There are great evening programs + The staff put notes on cars that are parked incorrectly (in 2 parking spaces) so that more parking spaces are available (there are several parking spaces, but the one closest to us was often full). Some points that bothered us: (-) The room was not completely clean when we arrived. You could still feel sand and dirt from the previous guest. There were some black spots on the walls (which were probably caused by mosquitoes that had been killed). (-) Even during our stay, cleaning was not always done properly: You could still feel sand and dirt when you walked barefoot. However, it depended on which cleaner was cleaning. (-) The door frame in our room was not completely sealed. This allowed ants to enter through our door after a storm. (the problem was taken seriously and solved quickly). (-) Even after the storm it dripped from the roof in our room, but stopped later. (-) We didn't like the quality of the food at all. There is a lot of choice, but the taste of everything was weak and it didn't taste fresh. Fortunately, we had only booked breakfast and only tried the evening buffet once. (-) There was mowing in the morning shortly after 09:00, which caused a lot of noise and disturbed a longer sleep. (-) The location itself is not ideal if you don't have a rental car. Beautiful nearby beaches and towns are only accessible by bus or rental car. (-) One evening there was a fire alarm in the building where our hotel room was located. I found the staff response worryingly slow. I alerted the reception and they sent someone who didn't show up for several minutes. Even if it was just a false alarm, I think a quick response is necessary for the case of a real emergency. (-) The market in the hotel does not have a large selection and I think the prices are too high.

Gina Lang

Just spent 10 days at Port Blue hotel very disappointing expected 4 star more like 3 Room I - 07 was very shabby tho cleaner was good. Broken mirror taped up, curtains didn't fit ripped blackout curtain, shower head kept falling down. Ducks in the adult pool, duck poo in & out of pool. Grounds attractive but needed more cleaning. Food in restaurants Luke warm. On a more positive note the beds were very comfy. This hotel really needs an upgrade in lots of areas. Certainly not worth the amount of money we paid

Just a Stranger

We stayed there for 10 days, the rooms are clean and comfortable. The location isn’t great, no beach and inaccessible without a car. The staff is completely rude and impossible to talk with, they completely ignored us while we were standing at the bar and instead rudely commanded us to sit down. When we parked in the last spot at the parking, although not the most convenient one but also not bothering anyone, the parking staff yelled at us and demanded we parked somewhere else. At our attempts to reason with them they just continued yelling the same things over and over while being extremely condescending

Robena

The noise level until 11pm at night in the rooms from concerts is so unreasonable, absolutely do not recommend for children and families. They have shown the resort on the website very unrealistically. Would visit only if you're prepared to drive into town, nothing nearby