Sally Hoare
Well, it's the Maldives, so obviously beautiful. This was our second Maldivian holiday, and the Maldives are great; the sea, the colours, etc. are wonderful. But this island and resort had some aspects we didn't like. We paid a premium price for its eco credentials on a full board basis but discovered that the resort found ways to charge for every little thing. My husband was upset when they charged us for water at our first dinner. When he queried this, the server laughed at him. My husband asked what was funny, but we accepted that something was probably lost in translation. I enquired at reception the next day about this charge and was told all drinks were chargeable and all were priced in USD, so not cheap. I think it was over 6 USD for 2 glasses of water! All trips, snorkelling, food in other bars, etc. were also pricey unless you had also bought all inclusive premium at 100 USD per night per person extra! Having bought full board we, and I guess it's mine or my agent's misunderstanding, hadn't realised we would be incurring extra charges for the full package. Their pricing policy could be clearer. I personally found the island too big; there is a lot of walking. My mobility is not great, and some of the sand paths were challenging. My mobility was mentioned to the reception staff when checking in, but in the event we were placed on the polar opposite side of the island, not great. We were having to walk about 4 miles a day, in the heat, just to eat, visit a bar, or go to reception - personally, this was too much for me. We wanted to do snorkelling, so I enquired about joining the guided reef swim. We are not confident snorkellers and not young, so I thought this was the best option and told the centre guy this, including my mobility issue. However, when the guide arrived, this info was not passed on. The guide did not count the number of participants and set off at pace, at the front, chatting away to some obviously experienced snorkellers. After 5 minutes walking, we could no longer see the guide, and we asked another participant where we were actually going as the guide had not told us. By the time we reached the spot, the rest of the group were in the sea, and no assistance was available to us to get kitted up. I found getting flippers on in the sea a challenge. By the time we were ready, the party were already well out over the reef, and we didn't feel we could safely catch them up, so aborted the attempt for our own safety. I was particularly upset as I had been looking forward to what I thought was an escorted outing. We thought this attitude to safety was very poor. The guide had no idea of how many were in the party (is this safe?), and neither the dive centre nor the guide checked our ability or mentioned that it was solely for experienced snorkellers. No one followed this up for us, ie. asked if we'd enjoyed it or in the event even participated. My husband complained to no avail. This ruined our day. No care was shown to us at all. I was very upset about this. We also booked on the traditional dhoni boat sunset cruise. The info showed a picture of a beautiful traditional boat. However, in reality, this was not the case. It was an old boat, fibreglass, diesel, and very smelly. There was no gang plank and the gap from the jetty to alight the boat, was quite a jump, a challenge for me. Once underway, the doorways on both sides had no safety chains and were open to the sea, so I didn't dare move. Plus, the windows were high, so my viewing was restricted. The stairs to the top deck for better viewing were right at the back of the boat. Even my husband didn't fancy risking his safety because if you fell, you'd be directly over the prop as there was no safety rail. Very dangerous. All in all, we found the resort's duty of care to its residents and customers, very poor and individual staff members nonchalant when this was pointed out to them. As I said at the beginning of this review, it's the Maldives so beautiful, but we found this resort over commercialised and lacking in care. I wouldn't book here again.
Lewis S
Really great resort. Food exceptional, water villas well worth the money. Simply paradise.
J Kirkwood
Lovely resort, crystal clear waters.
Really not clear what was covered by Premier All Inclusive and hotel didn't respond before we arrived. Some meals were on the "black list" rather than "blue" so we're an extra cost.
Food was very good at all restaurants
Staff very friendly.
Villas are very spacious.
Water sports are very expensive.
Val Giddings
Had an over water villa, fantastic views 511 great location.The fishes are so colourful and they love being fed bread, plus so many fruit bats. Food was best food I've ever had in any resort, staff r so friendly and polite, AI is fine, enough selection of drinks.
Only downfall is transfere getting off the island we opted to pay extra and get a sea plane otherwise u have to leave about 3am.
I don't think personally it is very good for children they would get bored safety is good though.
I would definitely go to that resort again
Neil Satchell
First time at this island smaller than the other I have visited, found the staff very good and the food was excellent, I couldn't fault any of the food, but then I don't go all this way to eat English dishes, the beach villa was great plenty of room the fans worked well with aircon, loved the fact we had front & back doors to our own little bit if beach, the seaplanes arriving and leaving was less noisy than the sea.
Dive centre was well attended, the dive boats some of the best I have been on over my past 30 years of diving, dive staff very knowledgeable and learned a few things.
Only issue I would address would be the walkways on some of the pathways needed more sand as we go barefoot. Then the children or should I say parents, who allowed toddlers to walk about unsupervised I just found unbelievable, but this is not reflected on the island or staff, just today's parents who DGF but would be first to shout if their child way Injured.
But please don't let this put you off unless you have kids leave at home or don't come without disciplined kids as mine where 🙂 🙃
Look at booking for next year 🤔🤔
4.6
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