Servatur Casablanca Suites & Spa

Lissie P

Good location, but the hotel is very basic. The room was large but in desperate need of updating, with threadbare robes and towels. Not even a basic amenity pack which most 4 star would provide. I think we were given the worst room in the place, with no option to change , it overlooked a derelict hotel next door, and apartments with dogs barking all day it wasn’t very clean with a mouldy shower, and broken hot tub /filthy furniture no sun on the balcony. We stayed B&B which again was basic and never replenished or hot. The pool area is fine, the usual people waiting at the door for it to open, and put down towels in prime spaces, it didn’t get much sun until lunch , so was pretty pointless and had god awful overly loud 80’s pop all day. The hotel is in the middle overlooking a very loud centre, this didn’t particularly bother us, but might some as does go on late into the night. I didn’t expect luxury but it’s definitely more of a 3 star hotel .The staff are the redeeming feature who worked very hard and are super friendly. Overall a disappointing experience for our anniversary, we would not come back. Avoid if you have any mobility issues as the whole area is steps and a long hike to the beach.. I felt the whole resort was very outdated and not very clean. An apartment would have been a better choice as we paid around £3000 which was not worth it at all for the 2 weeks in November. Obviously this is just my opinion but we have stayed in lots of hotels over the years and I feel it’s pretty fair .

Vicky Dale

We have just come back from a week here for my partners birthday! We stayed on one of the top floors with a jacuzzi balcony and the room was lovely! Very spacious, clean everyday, extra bonus as the sun was always on our balcony so we could sunbathe when ever we wanted up there! Staff are lovely, very friendly, the breakfast was lovely and fresh everyday. Food & drinks at the pool bar lovely also! Location was perfect for us, just a 10-15min walk to the beach. Commercial centre is 5 mins walk away with plenty of restaurants and bars to chose from. Amadoras beach is a taxi ride and is beautiful! Overall an amazing holiday. We will definitely be back!

Vimal Patel

My wife and I started 3-7 December. What a wonderful, clean, spacious, peaceful and friendly Adults only hotel. Our superior junior suite had everything and even a hot tub which we did use. We got a bath robe and slippers as well. Every member of staff we met were so nice and helpful. The Spa is excellent and we had a couple of treatments. The spa manager was gentle with the message but also got the knots out. The spa complimentary and you pay for any treatments. The hotel is higher up and you get a great view of the town and partial sea views. You will need to walk hills and steps to get to town and it takes about 10 minutes. I’ve already booked for next year December, but bringing my adult son this time. I know he will love the hotel.

Sadie Mckechnie

Lovely hotel, staff very helpful. Unfortunately in January the sun doesn't get to the hotel until after 12 noon (may be different in the summer months. Food was lovely, breakfast was buffet style and very limited. Dinner at night was lively but felt bullied in to having main meal before we were ready for it, as soon as we finished our starters (which are basically salad) the staff were on you to have your main straight away - even if you asked for 20 mins they were back again after 5 mins - the food was beautiful though. Not really anywhere to have a drink in the hotel after dinner - roof top bar was opened a couple of times but as its on the roof and in January it is very cold so found ourselves out elsewhere at night, again might be different in the summer months.

Sheetal Patel

Great hotel and location. Very clean rooms and extremely spacious. Balcony was lovely big with whirlpool. Comfy beds. Great views from balcony. Fantastic staff very helpful. Spa downstairs is a must, friendly staff and great service. Roof top bar was lovely. Restaurant staff all friendly and always smiling and helpful. Would definitely come back here to stay!!