The Verandah Antigua

Gwendolyn Wijnaldum - Frank

We recently had a day pass at Verandah Resort and Spa. While the property itself is absolutely stunning with beautiful views and well-maintained facilities, we found the staff to be less than welcoming. It felt as though friendliness was not a priority. The food was okay—not particularly memorable but not bad either. Overall, the location and setting are top-notch, but there's room for improvement in customer service.

Leslie Stringer

We stayed at the Verandah Resort for our Honeymoon. We were there for a week and met some very nice people who were also staying at the resort. The resort was not busy and we were told it was running at only 20% capacity. The food was great, rooms were clean, and the one beach was nice. That’s about where it ended. The service at this resort is seriously lacking - most employees were not friendly or helpful. There were very few smiles from employees and some even seemed to avoid helping guests. They were often checking their phones or just talking to each other while people waited. We saw a maintenance team go around and clean up the grounds, which are absolutely beautiful. A lot of work has gone into making the Verandah look nice. However, everywhere you go, the same towels and cups are lying around all day. It was still a nice vacation but could’ve been better if the environment (staff) was happier.

Chantel Athanase

We absolutely love, love the Verandah Resort. The staff were pleasant and very accommodating. Manager Tristan was super pleasant and accommodating when we were not satisfied with our restaurant of choice. He walked us to a different restaurant we had no reservations for and decorated the table nicely to make us happy. The food was great. It’s clean and we enjoyed having our own personal cottage. We felt very safe and overall had an amazing time celebrating our one year anniversary.

Hunter Chelius

We loved our stay. However, you're not allowed to bring any food from the restaurants back to your room. This was an issue for not only myself and my husband but for many other guests as well. I am pregnant so I wasn't always up for walking in the heat to go get food and asked if he could bring me just a plate of fries to the room, but he was told it was not allowed. There's a great pizza spot that allowed us to bring pizza back to the room but sometimes you're not in the mood for pizza. The only other food we were able to bring back were pastries from the coffeeshop. We ran into a lot of guests with disabled family members that were also told they weren't allowed to bring food back to their room. If they adjusted this policy, it would be an easy 5/5. Aside from that, this resort is a lot of walking, or waiting for shuttles. The location is beautiful, the room was big, and we were brought bottles of water every day. The Lovers Beach is beautiful and calm, and we were able to visit Pineapple Beach Club for a beach with more waves. The food was great with plenty of options. Staff was super friendly and we especially loved the mini golf. We came on this vacation to celebrate our ten year anniversary as well as making it a baby moon vacation before the birth of our first child. I would definitely recommend the Stingray Island excursion!

Monica Kim

Loved the many options provided for food and everyone was so nice. Altho most got around via golf carts, I liked that I could walk around to the different areas. Rooms were nicely decorated and clean but my friends rooms AC wasn’t working well enough. Would recommend bringing cash to tip the employees. They work really hard but so fun to interact with all of them. And watermelon martinis are where it’s at!!