The Verandah Antigua

Josh B

The views all over the resort are amazing, the rooms have good space, and the food is generally very tasty. The service wait times are the biggest area that needs improvement; it can take a very long time to get food at the restaurants, and bar lines can be very long. People are very nice, but more staff would be good, because the existing ones are spread pretty thin. I'd come back here.

Brendan

This resort markets itself as a luxury destination, but in reality, it is anything but. The property is outdated and in desperate need of renovations, with worn furnishings, faded decor, and an overall sense of neglect. The common areas feel run-down rather than refined, and cleanliness is clearly not a priority, as some spaces appear poorly maintained. The amenities are underwhelming, with a particularly small pool that feels inadequate for the resort’s size. Service is astonishingly slow, especially considering the low occupancy during our stay. At one of the resort’s restaurants, it took over 90 minutes to receive a simple sandwich—despite the restaurant being nearly empty. When the food finally arrived, it was inedible, forcing us to look elsewhere for a meal. We decided to try the resort’s dedicated pizza place, which also had no other customers. We were told our pizza would be ready in 25 minutes, but when we returned, they hadn’t even placed it in the (fully visible) pizza oven yet. When we asked about it, they casually informed us it would be another 30 minutes—meaning nearly an hour to get a basic pizza with no apparent reason for the delay. To make matters worse, one of us ended up with food poisoning after dining here, which speaks volumes about the resort’s food quality and hygiene standards. This resort fails to deliver on its luxury promise in every way. The facilities are worn, the service is painfully slow, and the overall experience is frustrating rather than enjoyable. With so many true luxury options available, there is no reason to waste time or money here.

Alexa Seeburger

This has to the be the worst resort I have ever stayed at… we went for our honeymoon which is even more disappointing. To start off, the staff at the resort is very rude. No matter what the question was, you would receive an attitude. They are also extremely under staffed. We waited over 40 minutes at dinner that we had a reservation for our order to even be taken. we waited 10-20 minutes at the bar to get a drink. They also would show frustration with the guests that the floors by the bar were wet but there was no swim up bar or poolside service. Therefore the only way to get a drink is to get out of the pool. We were told when we checked in our rooms would be cleaned every other day. Our room was cleaned only twice in the eight days that we were there, compared to the four times as advertised. It wasn’t a problem with us until we called the front desk and received an attitude and was told it was our faults because the do not disturb sign was on the door. Which we had purposely left in our room for days so there would be no confusion. We also had an ant problem in our bathroom which I called about and they told me maintenance would come to check on it. No one ever showed up after a day so my husband and I had to clean the bathroom to ensure the ants weren’t there anymore. Overall very disappointed with this place and would not recommend to anyone. Will not be coming back again!!

Ema Chomo

We stayed for 6 nights in March and really loved our time! The resort is very well kept and clean. Beds are very comfortable and bathroom is roomy. Rika and Risa on the service team are fantastic and we had so much fun getting to know them! Leon at the main bar is great and makes the best drinks! The tour desk is very helpful and helped us book 3 excursions including Shirley heights, the Calypsos cat, and a private fishing tour! The restaurants are wonderful. We ate at every option, and were very impressed with the food. We wish there were more variety in breakfast options but other than that we enjoyed the food! We will for sure be returning!

Kenzie West

Rooms are: very roomy, beautifully finished, bathroom is large, views are absolutely incredible in the Waterfront King Suites! Service is so friendly, kind and funn! Location is Amazing! Only a short 30 minute drive from the airport ; different elevations on the resort property so there's so many different views you get ; 2 beaches with so many different activities for options to do! Numerous amount of restaurants and bars, drinks and food delicious! Everything at Resort is beautifully updated with a beach paradise look and very clean! Highly recommend!🧡