Teresa Clarke
PERFECT! There should be more stars to give. Both myself and my Mum have thoroughly enjoyed every single second, could not find fault in anything. The room was amazing and every single member of staff made us feel so at home. Do not change a thing, keep doing what you are doing. Will be back for a third visit very soon.
Teresa & Lynn
Luke Purser
We have been travelling Europe for 12 weeks
This was our favourite that we even extended our stay. Staff, Location and facilities made us extend our stay. We had to room hop a couple of times due to peak period but we experienced all the different rooms. Staff were great assisting us with this and added to the experience the hotel was just great. All rooms are spacious even the standard room. We stayed at a few different Vincci hotels but they don’t come close to Benalmadena
Adios from 🇦🇺
Misun Mun
I loved staying at this hotel. I travel for work a lot and have my criteria for hotels. Not only the room condition was satisfying, all staffs (shoutout to Borje) were kind. I loved welcome snacks, food at the restaurant inside the hotel. I still cannot forget the view and piano music at the restaurant.
I might go back to this location only to stay at this hotel! Highly recommended. Absolutely a must go place!
Mathieu Haeyaert
Perfect experience.
Hotel is well situated and has everything you can expect from a hotel of that caliber.
However, the staff makes your experience even better.
Really helpful and always smiling.
Thanks to Pepi, Valentina, Felipe, Alexander and all the others I forgot.
You guys are giving a brilliant service.
Javier Trujillo
A Spectacular Stay at a 5-Star Hotel in Benalmádena, Costa del Sol, Málaga
Booking our stay at this hotel through the chain’s website was smooth, though I recommend calling the hotel directly for exceptional service. From the start, the experience was outstanding. They contacted me twice before arrival to ensure everything was perfectly organized, from our arrival details to any special requests. They even sent an email with all necessary instructions.
Chapter 1: The Reception Upon arrival by car, we were immediately treated to an exceptional experience. After handing over the keys, we were escorted to a comfortable seating area for a refreshment while our check-in was completed on the terrace. Our luggage was taken to our room, and the car parked in the garage. Valentina’s explanation of the amenities was flawless; her level of attention was unparalleled. I stay in hotels over 100 nights a year for the past 15 years, and I’ve never encountered such service.
Chapter 2: The Room The room itself was spectacular, with a huge, incredibly comfortable bed, an impressive bathroom, and a fully stocked minibar. The tranquility of the room was remarkable, with not a single noise to disturb us. The amenities were top-notch, and they emphasized that we should not hesitate to request anything additional, making us feel truly at home.
Chapter 3: The Facilities The hotel’s facilities were impressive, offering everything you could imagine: stunning views, comfort, a spa, gym, bicycles, private beach loungers, pools, a jacuzzi, and much more. The list is so extensive that it’s easy to forget some of the available amenities.
Chapter 4: The Breakfast The breakfast was a delicacy, featuring top-quality products representing both local and international cultures. The highlight was the à la carte breakfast, with freshly prepared dishes catering to all tastes. It was impossible to leave unsatisfied.
Chapter 5: The Entertainment The hotel offers high-quality activities and themed events, such as barbecues and flamenco shows. It’s advisable to book in advance. We were fortunate to enjoy an authentic flamenco performance while sipping a special cocktail recommended by the staff.
Chapter 6: The Team The most important chapter is dedicated to the team: Valentina, Isabel, Borja, Marta, Carlos, Fran, Pepi, Cristina, and Lucia, who, despite it being her first week, performed as if she had been there for years. Their smiles, warmth, and respectful approach made our stay exceptional. Their dedication to making our stay perfect was evident.
In conclusion, investing your time at this hotel is absolutely worthwhile. On our first day, other guests told us they had been coming to the hotel for 10 years, which initially surprised me. However, as we were packing to leave, I understood why. Like them, I will definitely return. Congrats to the Vincci team, and keep up your fantastic work.