teo nguyen

Absolutely amazing stay at Nusa Dua Hotel & Spa! The staff were incredibly friendly and welcoming, making us feel right at home. The food was simply outstanding—delicious and full of flavor. Our room was exceptionally spacious, providing the perfect space to relax and unwind. Every moment of our stay was wonderful, and we truly had the best time here. Highly recommend!

Carolyn Reid

Beautiful hotel on clean beach with very good on site restaurants. The staff make this hotel - they are always smiling and trying to give assistance. Managements needs looking at with no interaction with guests at all except for restaurant manager I called due to a problem. To give him his due he was very good just seemed bound by rules. Spending a great deal of time in Thailand I found it strange that no management was ever present around guests although I did see the head chef on occasion but not interacting with guests and also looking grubby

Lana Krivitch

We found hotel to in excellent condition rooms were very clean and of good size Staff in general were very happy and more than willing to assist with our enquiries Breakfast was extremely nice and very plentiful and large range of different choices of food. My only criticism of the resort was the cost to hire a bicycle was in our opinion as over the top especially when you looked at the quality of bikes that were available, and the other thing was the fitness centre while extremely well equipped and very modern, it took me 2 days to get speak with someone who understood the new golf simulator and the difference between left and right handed golf clubs. i eventually found out the resort only had right handed clubs (what about the poor lefties), however the manager of the centre did manage to find some left handed clubs that i could use albeit they were left behind by a previous guest As the resort has a lovely golf simulator it must cater for all golfers and needs to acquire a full set of Left Handed Clubs..

Harry Jones

Beautiful grounds right on the beach. Amenities are ample and luxurious. Really enjoyed our stay here. Rooms could do with a bit of love - air con wouldn’t cool room below 25°C so was a bit warm trying to sleep at night. We did flag this but it wasn’t rectified. The bathroom also had a lot of limescale and black mould. I appreciate this is hard to keep on top of in a humid climate but you would expect better from a five star resort. Breakfast was brilliant, so much choice and all the food and drink were fresh and high quality.

Henrik Bernquist

Very nice larger hotel in Nusa Dua. Good location next to the beach. We had 2 connecting rooms, 1 for us and 1 for the children. The rooms were clean and good. We lacked conditioner and body lotion though. The only slightly negative thing is that the hotel is somewhat remote but of one has chosen an all inclusive package that shouldn't be an issue. The breakfast was very large and offered alot of different dishes from around the world. The kids loved the deeper pools. The pool bar happy hour was also a nice touch!

Quan Nguyen

I always enjoy my regular visits to the Sakala Resort. The rooms are spacious and the beach club is a great place to relax and unwind after a long day exploring the island. I also love going for a swim in the huge pool to cool down (the swim-up bar is really cool), and the food and drinks menu is substantial and of high quality. But most of all, the hotel staff are all so kind and helpful. In particular, I have had the pleasure of dealing with Yani in the guest relations team. She always greets the hotel guests with her warmth and friendliness , promptly resolves any questions or minor issues i have during my stays, and has some great food and activity recommendations to offer - no request is too big or small for her.

King Matt1128

I loved everything about this resort!! From the super friendly and accommodating staff to the marvelous breakfast I enjoyed every morning. The staff at breakfast make it their business to learn your name. They greet you with such joy! The food was a smorgasbord of breakfast, lunch and dinner items. Everything was delicious. We didn’t have an itinerary but the staff connected us with everything we wanted to do. I love this place and you will too!

Kirsti Vdh

A 5-Star Resort with a 6-Star Heart: The Sakala Resort Nusa Dua, Bali My recent stay at The Sakala Resort Nusa Dua was nothing short of extraordinary. This 5-star resort exceeded my expectations in every way, but it was the staff's warmth and genuine hospitality that truly made our stay unforgettable. Our lower-ground unit was immaculately clean and well-maintained, with every detail carefully considered. But it was the resort's facilities that truly shone: - Multiple pools to choose from, each with its own unique character - A stunning beach club with direct access to the beach and a range of water sports - Exceptional dining at the resort's restaurant, with a menu that catered to every taste and craving - A state-of-the-art gym that was fully equipped and immaculately maintained - A serene wellness spa that offered blissful treatments and a tranquil atmosphere But what truly set The Sakala Resort apart was its staff. From the moment we arrived, we were treated like family – with warmth, kindness, and genuine enthusiasm. They went above and beyond to make our stay special, even surprising us with a romantic room decoration and celebration after a surprise engagement. If you're looking for a resort that truly embodies the spirit of Bali, look no further than The Sakala Resort. This is more than a 5-star resort – it's a home away from home, where every guest is treated like royalty. I would recommend it in a heartbeat to anyone visiting Bali. Rating: 6/5 stars (yes, it's that good!)

Lana C

Beware of the cancellation policy prior to booking. We made a booking at this hotel for July 2025 and believe that the promise of a private beachfront hotel are quite exaggerated with only a small sectioned off area to fit that criteria. We asked for a refund and were told no, as per their booking policy. I have since asked twice for an explanation as to why they cannot refund and have not received a response. Had I booked with a secondary site such as booking.com etc... the price was fully refundable, but when booking direct, you are not entitled. Be very, very careful and vigilant when booking direct. Your money is much safer through a secondary site.

Reza Tashakori

We had a two-night stay at this hotel, and overall it was quite enjoyable. The hotel has a stunning lobby and an amazing outdoor pool with a poolside bar where you can order drinks and food while relaxing in the pool. However, there's room for improvement in the bar menu, as the cocktail options were limited, and the bartenders, although friendly, could benefit from expanding their drink-making knowledge. The room was clean, and we loved its beautiful design. Breakfast was excellent, with many options to choose from. The restaurant's layout was a bit inconvenient, as different food sections were spread far apart, requiring multiple trips back and forth. Consolidating the food into one area would greatly improve the dining experience. Regarding location, being right by the beach was a plus, but the hotel is rather far from the city, making it a bit inconvenient for those looking to enjoy the nightlife. Despite this, I would still recommend this hotel, as our overall experience was pleasant and enjoyable.

David Wilson

This was a great resort to visit. Its an older resort built in traditional Balinese style with carved doors and Balinese inspired rooms. While being older the staff are exceptional and service was amazing. We had an all inclusive package which is well and truly worth it. Chika the main pool bar tender is amazing. Highly recommend this resort. Sadly they have closed their kids club. Otherwise I have nothing negative I could say.

Katie

The Bali Tropic resort is an older resort in the traditional Balinese style. Personally I appreciated the Balinese design and liked this aspect but they could probably make a few small updates to give it a fresher look. However I do NOT recommend booking a deluxe room. These are all in one small building tucked into the back of the resort with half looking directly into the back of another building. The majority of the resort is the deluxe bungalows which are nice and spacious. I choose to upgrade after seeing the deluxe room and I suggest the same for others. The staff are all extremely friendly and you can see they try hard to make you enjoy your stay. The general demographic was 90% Europeans aged in their 50-70s on the all-inclusive package. This meant that there was a lot of people drinking at the pool bar and smoking around the pool all day which wasn’t ideal for our young family. Suggestion for improvement- if you want to be family friendly then there must be a non smoking area by the pool. Lastly the food was very average. We ate at the restaurant and ordered room service and found it all very underwhelming. Breakfast buffet is fine but for anything more I would eat elsewhere.

Chris Marriott

This a 3 star hotel at best. The best thing about it is the lovely staff, they are to be commended, could not fault them. It’s not clean and very tired. The pool needs a good clean as well. The way they serve the all inclusive beer is ridiculous and I did put a bit of a complaint but it fell on deaf ears. If I hadn’t done all inclusive at 2 other hotels, I wouldn’t have anything to compare it with but for the same price, this one comes in at the bottom of the three so far, won’t be going back. I hate doing negative reviews but couldn’t let this one go, sorry 😞

Mia McDonald

Our stay at the Bali Tropical resort and spa was absolutely amazing. Excellent value for money with the all inclusive package, food was amazing and good quality and the staff were very helpful in regard to me having allergies. The facilities were clean and very well maintained and the daily activities they run were amazing and also included with the price of all inclusive, I went on a snorkeling tour on a boat all for free! I would recommend going to this resort and hope to return soon. Also special mention to Dicka he was amazing very kind, friendly and helpful

Susan Lee

Love the sculpture , carving, architecture and landscape Staffs are always smiling and all are very helpful. (Receptionist Tia is knowledgeable, clear and beer helpful. ) Security guard always alert to sure guests can cross the road safely Less plastic... Provide guests with tumbler and water fountain instead of bottled water. Love that. Room Kettle is very clean Room Hair dryer is clean and strong (1600W) Room aircon ... Some may consider not cool enough.. we closed the bathroom divider to make it cooler Balcony sofa is surprisingly clean 3 restaurants- breakfast is great. Restaurants ambience and comfort is good. All open air. Service is excellent. Food wise.. Nice presentation. Taste wise 3.5 or 4 star. Still enjoyable. Suggestions - towels on rack... No need to wash daily - reduce odour from drain or cover it ( we covered it and it's a lot better). - smoke free area at pool - have a flyer in the room to briefly introduce the facility and surrounding - toilet flush... can be stronger

George Jarman

We stayed for 10 nights in an all-inclusive Palace suite (room 1378) from 5-15 March 2025. All that was in the hotels advertising blurb was exactly what we got, no hidden extras or letdowns. All the drinks/cocktails on the extensive menu were available, and unlike other watered down cocktails elsewhere, these were full strength. And all served by a group of likeable and happy bar staff. Likewise the restaurants, whatever was on their menus was yours to have and once again, unbelievable staff. Breakfast in the Palace restaurant was, although part buffet, extremely relaxed and calming. No hordes fighting over the last bacon strip nor any pushing & shoving, a very gentile affair. And all overlooking a seperate Palace pool. Once again, polite, helpful and happy staff - it really was a delight to eat there. The rooms were huge and snacks/fruit plus drinks including beer were refreshed every day. The bedding, linen and bath towels were top quality and the shower was to die for. The restaurants were perhaps limited (for a 10 day stay) and another restaurant Italian/Greek/Chinese would have been a bonus Top marks to The Ayodya management for a good product.

Carlos Cordova

All inclusive package, great value! Absolutely perfect for families. Great selection of food, the Japanese restaurant is a must try! Steaks over the beach grill are great. Rooms need so love but very clean and tidy. Beach - water is AQUA! Suesti was lovely at breakfast to deal with, but food offering could improve. Don’t bother with the pool at the front, it’s like a hot tub and there’s no much shade. Roof top bar across reception is a little hidden gem, get up there at night!

TOTHAZAN Daniel

A perfect stay for couples and families Hotel Ayodya truly exceeded our expectations. The deluxe room was spacious and luxurious and one of the highlights was the welcome note and a bowl of fruit – a refreshing touch! The variety of food on offer was fantastic and the pool was always a perfect place to relax. The swings are superb and the free activities are daily according to schedule. Free bicycles, towels and sunbeds, the reception is incredible like an ancient Balinese museum where you can sit and read or work online. The property itself is well maintained with a beautiful infinity pool next to the beach with amazing views. The staff were incredibly warm and prompt, always ready to help with anything we needed. The location of the hotel in the middle of Nusa Dua is ideal – right on the beach and close to Bali Collection (free shuttle bus), giving us easy access to local attractions. Plus, the affordable spa services were a nice bonus. Safety for tourists comes first and the gong at the entrance to the reception sends you a high vibration. You can't get bored in a luxury hotel with 500 rooms with 3 wings, like a mini-town, spread over several hectares. Overall, we had a great time and felt absolutely great during our stay. I would happily go back to Ayodya anytime!

Brian O'Rourke

I had the all inclusive package, it was really great value !! Which gives you access to all the restaurants and fun activities. I travelled solo this trip and it was, surprisingly, very welcoming. Definitely want to come back here with my wife and kids, it really has everything for everyone regardless of age. The rooms are big. Comfortably big. The only (minor) problem was a long/slow check in and the desk power outlet was too dodgy for my laptop and phone. The japanese restaurant and Indian are very authentic and incredibly high quality. I Definitely want to come back here. You will love it !

ming tsui

The staff are super friendly and nice. Suati from the kids club was very nice with our kid and Agus the duty manager was very welcoming and helpful. The resort is rustic and has a nice traditional feel and the rooms reflects that. Would hope the room would had better furniture. Besides that our family had a wonderful stay.

Lois Stevenson

The best place I have ever stayed in. The staff were amazing, so friendly. Rooms were superb and food fabulous. Plenty of restaurants and choice. Lots of sports activities available and evening trips. The best holiday I have ever had.

Schroote

I really wanted to give this hotel a higher rating, but after some thought, this is the best I can do. My family opted for the all-inclusive package and tried to experience everything the resort had to offer. The kids loved the Kids Club—no complaints there. My wife and I made use of the sporting facilities, including the squash courts (which are air-conditioned but have a deteriorating floor), tennis courts, and bikes for rides along the beach path. However, the entire resort feels quite outdated, nowhere near a five-star standard. They are planning renovations soon, so I would suggest waiting to book until after those are complete. We’ve visited Bali before and know how to be cautious with the water, but despite being careful, both my wife and I got Bali belly at different times. After considering all the factors, we believe it came from the drinks, which was quite frustrating. There’s essentially only one pool everyone can use unless you’ve booked one of the exclusive ones, which limits the experience. Room service food was subpar compared to other resorts we’ve stayed at on the island. Some of the restaurants, like the Japanese one, were exceptional—truly top-tier—but others, like El Patio, were lacking in quality. One big issue was the pool chairs. There’s a rule that towels left unattended will be removed, but it’s not enforced. We found the same guests claiming the best spots every morning, leaving their belongings there for hours without showing up. Enforcing this rule would really help others enjoy those prime spots closer to the pool. The buzzers for ordering food or drinks by the pool rarely worked, although the staff, when they did come by, were always friendly and helpful. The YHI Spa is easily a five-star experience—my wife and I both had multiple massages, and each one was fantastic. The rooms are in desperate need of renovation. The bathrooms are dated, with poor water pressure and small, outdated shower heads. It just doesn't feel like a five-star resort in this condition. On a positive note, the gardens are beautifully maintained and a pleasure to walk through. In summary, while there were some high points, especially the spa and some of the restaurants, the resort is currently not at the five-star level it claims to be. I’d recommend waiting until after the renovation to see if it improves.

Mark Howard

Had leaky AC in the room and also very noisy and rattled. However, maintenance guy’s cane and fixed it quickly so thumbs to their service and efficiency. Great room, we had a lagoon pool suite, was great. Food average at the hotel so we ate our after the first night

KC_was Here

Room was nice. Had a swim up suite. Pool water was nice and clean. Rooms were a little noisy from neighbors. Service was excellent everywhere on property. Not much else to say. Location could have been better. We rented bikes and got to see some of the beaches at other nearby resorts. From the sand to the water seemed much better than what Malia offers. If you are coming for the beach it was disappointing. Other complaints include seemingly limited alcohol selections for The Level package we selected. The better name brand alcohol cost more so it wasn't included. Ran out of sake for us at the Japanese restaurant. Didn't have any more mascal at Sorento. Just little things like that added up. Overall liked the hotel, but for the money it could have been better.

Li Lanham

This is far from a 5 star experience. It began with the front desk dismissing our reason for being there. We booked to celebrate my 50th birthday. Because we weren’t there the exact day it didn’t matter! So disappointing, especially as they went out of their way for other guests such as wishing them happy anniversary by writing it on the sand in the hallways. Such a little thing would have gone a long way. There is also a dearth of vegetarian options at all the property restaurants. Forget about being vegan. The staff were nice but the service was incredibly slow. It was just a really disappointing experience and I will never return.

Thomo Tommy

Moved from Seminiyak to Sofitel Nusa Dua and fell in love with the resort and the general location from the very start. Sofitel is a great, world-class resort with superb facilities all-round. Nusa Dua is a beautiful, modern and well planned part of Bali. This is where world leaders have conferences and meetings. Sofitel has a stunning reception area with views of the ocean. We loved our private plunge pool, large and expansive rooms. Unfortunately, my spouse who has a super sense of smell had issues with bad smells possibly coming out of the aircon or somewhere in the room. Our plunge pool had a few uneven tiles showing evidence of post construction repairs. These tiles posed a risk of injury in the pool Our biggest gripe was the Kwee Zeen restaurant where we were having our breakfast and buffet dinner. Kwee Zeen's offerings are a bit underwhelming. The food definitely needs an improvement in terms of variety and quality. Some of the attendants at Kwee Zeen had some challenges with their command of the English language thereby presenting a bit of a communication barrier. Unfortunately, we never had a chance to sample other restuarents such as Cucina restaurant. Manarai Beach house atmosphere was okay but the chicken wings we ordered were just too sweet. In terms of food offering we found the Toya Beach Bar and Grill had better quality than Manarai. The customer service at both Beach venues was excellent. Mey, at Manarai had excellent customer skills . She did welcome us and serve us very well. The guy who served us free ice cream at Toya Beach Bar was also superb. In general the people are great. The manager on duty at during our time was also immaculate. I think his name is Andrei. He handled the issue relating to our broken baggage immaculately. At checkout we were served by Febri who went over and above to make us feel at home. We will definitely come back to Sofitel Nusa Dua, in the hope that we will find better food at other restaurants such as Cucina or Kwee Zeen will have improved.

Aldo Tedjadharma

hat made us feel like we were the most important guests. It was the perfect getaway for our family – my wife, my son, and I were blown away by every detail of our stay. The property itself is a stunning oasis, with lush gardens, breathtaking views, and luxurious spaces that we couldn’t get enough of. Our room was spacious and beautifully designed, providing a serene retreat for all of us. We loved waking up to the sound of the ocean and feeling completely at peace in such a beautiful setting. What truly stood out was the exceptional service. Every staff member went out of their way to ensure that our family had everything we needed. My son was especially treated with such care and attention, which made our experience even more special. The kids’ activities were fantastic, and he had the best time exploring all the fun options available, from the pool to the organized games. The dining experience was equally remarkable. We enjoyed every meal – from delicious local specialties to international dishes that suited everyone’s taste. The atmosphere was perfect for a family, and we loved sharing meals together while enjoying the beautiful surroundings. Thank you, Sofitel Bali, for making our family holiday one we will always cherish. The memories we’ve made here will stay with us forever, and we can’t wait to return for another unforgettable experience.

Дмитрий Фролов

Excellent Stay at Sofitel Nusa Dua We had an amazing stay at Sofitel Nusa Dua! The hotel is beautiful, clean, and well-maintained, with a lush green territory that creates a peaceful and relaxing atmosphere. The service was top-notch, and the staff was always friendly and welcoming, making our experience even more enjoyable. The pool and beach area were comfortable and well-maintained, perfect for relaxation. The food was delicious, with excellent breakfast options that offered a great variety of dishes. A special highlight of our stay was the Club Millesime, which provided an exceptional experience. Overall, we highly recommend Sofitel Nusa Dua to anyone looking for a luxurious and enjoyable stay in Bali. We would definitely return!

James McCreery

Brilliant stay. Luxurious facilities, but it’s really the people and service that set it apart. Across 7 days, I think every single worker said hello when we walked past. Couple of minor room issues, immediately fixed within minutes of raising them. Breakfast is unreal, every possible food you could imagine. We had two restaurants included in our package for dinner. The seafood restaurant on the beach was very good, the dinner buffet was fairly average. Not quite up to the standard elsewhere in the hotel. We paid for dinner at the Italian restaurant one night, outstanding.

georgina richter

The staff are what make this hotel so special. From the gardeners, the pool staff, cleaners, waiters, to management. Every staff member was amazing. Yes the room was looking a bit tired, with broken tiles, but they were spotless and clean. The food at all the dining options was beautiful. You need to promote your day spa more and celebrate your win of 2024!. All the guest that I talked with had no idea that they had won such award. The day spa was next level and could understand why they had won this incredible award.