Sofitel Bali Nusa Dua Beach Resort

Thomo Tommy

Moved from Seminiyak to Sofitel Nusa Dua and fell in love with the resort and the general location from the very start. Sofitel is a great, world-class resort with superb facilities all-round. Nusa Dua is a beautiful, modern and well planned part of Bali. This is where world leaders have conferences and meetings. Sofitel has a stunning reception area with views of the ocean. We loved our private plunge pool, large and expansive rooms. Unfortunately, my spouse who has a super sense of smell had issues with bad smells possibly coming out of the aircon or somewhere in the room. Our plunge pool had a few uneven tiles showing evidence of post construction repairs. These tiles posed a risk of injury in the pool Our biggest gripe was the Kwee Zeen restaurant where we were having our breakfast and buffet dinner. Kwee Zeen's offerings are a bit underwhelming. The food definitely needs an improvement in terms of variety and quality. Some of the attendants at Kwee Zeen had some challenges with their command of the English language thereby presenting a bit of a communication barrier. Unfortunately, we never had a chance to sample other restuarents such as Cucina restaurant. Manarai Beach house atmosphere was okay but the chicken wings we ordered were just too sweet. In terms of food offering we found the Toya Beach Bar and Grill had better quality than Manarai. The customer service at both Beach venues was excellent. Mey, at Manarai had excellent customer skills . She did welcome us and serve us very well. The guy who served us free ice cream at Toya Beach Bar was also superb. In general the people are great. The manager on duty at during our time was also immaculate. I think his name is Andrei. He handled the issue relating to our broken baggage immaculately. At checkout we were served by Febri who went over and above to make us feel at home. We will definitely come back to Sofitel Nusa Dua, in the hope that we will find better food at other restaurants such as Cucina or Kwee Zeen will have improved.

Aldo Tedjadharma

hat made us feel like we were the most important guests. It was the perfect getaway for our family – my wife, my son, and I were blown away by every detail of our stay. The property itself is a stunning oasis, with lush gardens, breathtaking views, and luxurious spaces that we couldn’t get enough of. Our room was spacious and beautifully designed, providing a serene retreat for all of us. We loved waking up to the sound of the ocean and feeling completely at peace in such a beautiful setting. What truly stood out was the exceptional service. Every staff member went out of their way to ensure that our family had everything we needed. My son was especially treated with such care and attention, which made our experience even more special. The kids’ activities were fantastic, and he had the best time exploring all the fun options available, from the pool to the organized games. The dining experience was equally remarkable. We enjoyed every meal – from delicious local specialties to international dishes that suited everyone’s taste. The atmosphere was perfect for a family, and we loved sharing meals together while enjoying the beautiful surroundings. Thank you, Sofitel Bali, for making our family holiday one we will always cherish. The memories we’ve made here will stay with us forever, and we can’t wait to return for another unforgettable experience.

Дмитрий Фролов

Excellent Stay at Sofitel Nusa Dua We had an amazing stay at Sofitel Nusa Dua! The hotel is beautiful, clean, and well-maintained, with a lush green territory that creates a peaceful and relaxing atmosphere. The service was top-notch, and the staff was always friendly and welcoming, making our experience even more enjoyable. The pool and beach area were comfortable and well-maintained, perfect for relaxation. The food was delicious, with excellent breakfast options that offered a great variety of dishes. A special highlight of our stay was the Club Millesime, which provided an exceptional experience. Overall, we highly recommend Sofitel Nusa Dua to anyone looking for a luxurious and enjoyable stay in Bali. We would definitely return!

James McCreery

Brilliant stay. Luxurious facilities, but it’s really the people and service that set it apart. Across 7 days, I think every single worker said hello when we walked past. Couple of minor room issues, immediately fixed within minutes of raising them. Breakfast is unreal, every possible food you could imagine. We had two restaurants included in our package for dinner. The seafood restaurant on the beach was very good, the dinner buffet was fairly average. Not quite up to the standard elsewhere in the hotel. We paid for dinner at the Italian restaurant one night, outstanding.

georgina richter

The staff are what make this hotel so special. From the gardeners, the pool staff, cleaners, waiters, to management. Every staff member was amazing. Yes the room was looking a bit tired, with broken tiles, but they were spotless and clean. The food at all the dining options was beautiful. You need to promote your day spa more and celebrate your win of 2024!. All the guest that I talked with had no idea that they had won such award. The day spa was next level and could understand why they had won this incredible award.