Phuket Family Holidays

Dee Tee

Stayed here for 8 days in a large group with 7 rooms, and what a horrible place this is. To start with the furniture is very dated and worn out. The toilet leaked water onto the floor every time it was flushed and the shower also leaked everywhere. This meant having to use towels constantly to mop up. Having 7 rooms, we had lots of small issues as well that were specific to individual rooms, but every single one of the 7 rooms needed reception to come and do some sort of maintenance OR the issue meant we had to move room. My first room was ground floor and it was horrible. The ground floor rooms are about 2 meters away from the pool. I have stayed in ground floor rooms with pools close by but this time it was done very poorly. The external AC box for the room is mounted on the wall right next to the pool. What this meant was that the air coming into the room through the AC unit STUNK of chlorine. The first time we entered the room it hit us in the face so we aired it out and then I think our noses became used to the smell. We went out for a bit and when we returned the smell hit us again so we aired it out again. First morning we woke up and I opened the curtains to find the whole double sliding door was dripping wet with water due to the moisture in the air coming through the AC. So bad it had ran down the window and created small puddles on the floor. Also due to the moisture there were loads of flies and mosquitoes in the room, when I say loads I mean loads. Everywhere you looked you would see a fly or mosquito. We moved to another room day two due to all of the issues, the staff knew of the issues we mentioned and were very quick to suggest a change of room but the second room was not much better. Second night, new room, ac and flies were all OK but the shower and toilet still leaked. Went to sleep and woke up to the sound of rustling in the corner of the room, didn’t think anything of it and closed my eyes. Then I heard it again so I sat up and turned the light on, and a mouse ran from the corner of the room under the bed!!!!!!!!! Chased the thing around for a few mins and it disappeared under the door to the adjoining room, which was my mother’s room!!! The next morning, my mother’s hair straighteners had been chewed through, so we went to reception AGAIN to let them know of another issue. Funny thing is every time you are in reception, you’re pretty much guaranteed that someone will be stood there making a complaint about issues they are facing. Reception is ran by a bunch of teenage boys that do not have the slightest clue of how to deal with customers. Very unhelpful and almost seem brain dead. The hotel is not disabled friendly, anywhere you need to go requires stairs, narrow halls and long walks. Don’t let this put you off Pa Tong, I’m sure there are some great places to stay but unfortunately this is not one of them. Definitely avoid staying here, the rodent issues and the room issues are not worth putting up with. We left the hotel very disappointed with pretty much everything. From the greeting, the breakfast, the rooms, the staff, every aspect needs attention to get this place to a good standard.

Mariya Todorova

We just came back from Seaview Hotel! I would like to share my experience! We really enjoyed our stay in this hotel. Very highly recomendet! Nice and quite hotel! The staff on reception very nice and helpful. Cleaning staff was very good! The food were very tasty and very good breakfast buffet! The location is great for families and people who prefer to stay away from the crowd! Bangla road is 20 min walking from the hotel. Very close to the shoping area and the beach! We really enjoyed!

Kerryanne Smith

Perfect location friendly staff room cleaned daily and bedding changed daily, just perfect the hotel is away from all the night life but only10 mins walk to the strip of bars. Can not fault it. Everything you need is just a hop, skip, and jump away. I will be returning next year

Michael Tindall

Sadly this hotel is very very tired and in great need of a deep clean. The room floor was unclean one wipe with a baby wipe came back filthy Some plug sockets didn’t work, when I asked if they had a plug adapter (I had brought my own but sadly they were any sockets that they fitted?) I was told quite bluntly to go buy one. One socket was coming away from the wall. They did re fit it and got it to work. The bathroom was in urgent need for an update, dirty around the bath seals stains on the towels. The toilet system took some getting used to when being flushed. We couldn’t understand why we had to leave a 2000 Bart deposit? Per room The sunbeds need a good clean DONT BE CONNED by the title superior room it just mean the standard room. PLUS SIDE The pool was very clean The breakfast wasn’t too bad The bed was comfortable The beds were made every day we couldn’t fault the chamber staff for this. P.s I have photos but unable to put them on here

Debbie Guy

Currently staying here if i could give this hotel 10 stars I would. Beautiful pools. Gym. Lovely staff. Fab food. Great value for money.cleaning everyday. Can’t fault it. Would definitely come back. One of the best hotels I’ve stayed in. Check it out 😊

Владимир Ануров

We had a fantastic 2 weeks stay there. It was deluxe sea view room - with an absolutely amazing view of Kata bay. The staff is friendly and always ready to help with anything. The location is perfect - just 5min on foot to the beach. A lot of shops and other facilities around. We really would love to come back, thank you Orchidacea for a wonderful vacation

Elizabeth

This hotel is rated as a 4 star hotel and definitely has the potential to be so, but the lack of response from the admin/reception for some requests, the uninterested drivers who seem put out when you ask them to drive you up the top so you avoid the steep climb up dozens of steps and the bad WiFi that sees you watching more buffering time than screen time, detracts from the rating. The views and proximity are good and most of the staff friendly and helpful, just don't expect a lift up to your room or to be picked up. You need to love climbing stairs and heaps of them.

Saba Ak

The hotel is lovely and clean, with a good breakfast selection, though it could be even better. I know cheese is rare, but having some options would have been nice. Small additions like chocolate sauce, jam, or peanut butter for pancakes would also be great. While there are plenty of "food" choices, the "breakfast" selection could be a bit more varied, The location is excellent, very close to the beach, lively but not overly crowded. The only downside is that since the hotel is on a hill, many heavy cars and motorbikes struggle to climb it, creating quite a bit of noise, which can be a little disruptive. Fortunately, our room was at the very top, so we didn’t hear much, but near the pool, the noise was noticeable. Guests staying in lower rooms might find it bothersome. Another highlight of our stay was the stunning view from our room. We got a big room with ocean view, with very comfy beds (1 XL king, and one twin), and waking up to the ocean stretching out before you was breathtaking ✨️ The rooms are very clean, and the service is excellent. The staff is incredibly friendly and helpful. They also provide a shuttle from the lobby to the higher rooms, which is great since the incline is quite steep. You can request a ride at any time, whether heading up or back down to the lobby/breakfast area. Also the pool bar and hotel restaurants are very nice, though quite pricey :D Overall, it’s a clean and comfortable option with good service. If you can, definitely go for the sea-view room and go to beach as often as you can!

Lee Barnes

Lovely hotel, the rooms were clean and in good working order. Hotel staff are among the nicest we've seen in Thailand and go out of their way to help. Very friendly. The pool bar staff ensure a drink is always available, especially at happy hour, where some great cocktails can be enjoyed along with beers wines and regular spirits. A comprehensive food menu also available at the pool or room via phone or app, staff. A short walk to all amenities and between the two main beaches in Kata. Located up and on a short hill. Requires a bit off leg work to and from hotel and rooms. The pool was well maintained and we never struggled for a sun lounger. One of the few hotels that doesn't have them reserved with towels from 6am. A good size pool with a 1.8m depth at one end. And a jacuzzi jet area at the other. A smaller kids paddling pool for the small ones.

allan watsham

This has to be one of the best hotels i have stayed in, in relation to staff. The staff from the hotel reception to the gardeners and cleaners, every single member of staff were amazing. We will defo be back... Thank you all and especially Big for my flowers on my last day. :) Lots of steps, but we took this as our daily exercise. :)

D White

Very clean spacious rooms, furnishings are a bit dated but bed is firm and comfortable and room service is available daily. Shampoo, Conditioner etc is good quality and water supplied daily. Each room has a small fridge and safe. Breakfast was delicious, plenty of choice and slightly different each day. Happy hour lasts for 7 hours with a variety of cocktails and spirits for 130 baht. Can't say enough about how fantastic the staff are, nothing is to much trouble and everyone has a smile at all times. So over all, slightly dated but clean and great value for money

D Shlomo

Old but great hotel The staff is wonderful, everything is clean, and although the closets and doors do not close 100% the rest makes up for it! The kids love the swimming pools, breakfast is versatile and very tasty. The location is superb! Across Karon beach, which is very wide with white sand, and with many shops and restaurants around. The hotel is also walking distance from the amazing KATA walking street!

Cara Ostick

This hotel is beautiful, our last day after a 2 week stay and have absolutely no complaints. The rooms are spacious and comfortable and the cleaners do an amazing job keeping the hotel facilities clean! The reception staff and even the hotel chefs are all polite, friendly and helpful. This hotel is in a perfect location for anyone and everyone! Right near all the best party spots but all the best family spots too! The hotel also has a cat which they feed, the staffs compassion for this gorgeous animal warms my heart. Please keep being the compassionate people that you all are! Thank you to the staff at Andaman Seaview!

Phillip Lim

Breakfast choices are good with wide range for fresh fruits and many coffee machines. Egg counter serves omelette scrambled eggs and sunny side up made to order. Other choices are more suitable to westerner taste as most of their clients are westerners. Rooms are big and clean. But this is an old hotel so you cannot expect modern amenities such as individual room AC. The air cond is the old style which is not as strong.

Lucy L

We stayed here for 2 weeks over Christmas and had 2 rooms for 4 of us. The staff are amazing, reception especially Eugine she’s brilliant and so friendly. The location of the hotel is perfect if you want to be somewhere walking distance to markets etc and literally over the road from the beach. It’s pretty peaceful at night which is good. The hotel itself is ok as a base, it’s dated and needs some jazzing up. The rooms for example need new bathrooms and painting. The food isn’t great it’s very Russian aimed but you can get toast and fruit which was fine. The majority of people staying were Russian tourists, they’re not friendly and they don’t wait for anyone. We even had one trying to block the lift button from being pressed when we were inside. It was a shame the hotel didn’t deal with the disruption from these guests, playing loud music on a speaker, shouting in the hallways around midnight, kids in the pool at 10pm. I don’t feel this can be classed as 4stars purely because of the guests behaviour, if you were in a 4 star hotel this wouldn’t have been accepted by staff and the food was not 4 star either.

phoebe christophers

We came for our wedding in March 2025 and had the most amazing experience ever! Amm and her team were absolutely incredible and made sure everything was perfect! She truely went above and beyond to make sure our day was everything we wanted and we will never forget her commitment. The food was also incredible as well as the amazing buffet breakfasts! All the staff were absolutely amazing and the rooms were stunning very luxurious! Highly highly recommend The Pavilion and we will definitely be coming back!

Jennifer Skaggs

We came here in September of 2023 for our honeymoon and stayed at the ocean view pool villa. It was incredible! The service was exceptional and we loved every aspect of our stay. The resort helped us pick out excursions for the days we wanted to get out and explore. They arranged EVERYTHING. We just chose the excursion and they arranged for our ride to pick us up etc. We just paid for everything at the end of our stay. The room service was amazing and we always had a ton of food. The service in general was incredible. Each staff member went above and beyond to make you feel welcomed, we honestly felt like they were family by the time we left. Would definitely recommend this resort! We have decided we will be back every 5 years. My husband and I talk often about how we can’t wait to get back here.

Khaled Al Sayed

Everything was nice until checkout, where we paid around 1,100 THB for some stuff we used in the villa. A bath bomb which was put inside the bath, the illusion was that it was complimentary since it was put right there in the tub. The ataff didn’t mention whether it was free or chargeable. A tea from the minibar, although the assistant manager said that tea and coffee are complimentary, he didn’t mention it was for specific types of tea, and that some teas are chargeable. Overall the staff wasn’t clear enough about what’s complimentary and what’s chargeable

Carolyn De Melo

Easily THE fanciest and nicest hotel I have ever been to. Secluded, elegant, great food and expansive buffet and in the mountains, with immediate service of little golf carts to transport you. The lobby is almost a small museum and the views are absolutely stunning. You can even buy the room diffuser! The rooms are GIGANTIC and the service is deeply committed to the satisfaction of the guests. I cannot say enough good things.

George O'Hanlon

We really enjoyed the absolute privacy of our villa with it own private pool. The staff is very good, welcoming and attentive. We especially enjoyed our hostess at the Firefly restaurant. Her name is Meow and she is the cat’s meow when it comes to her attentiveness and good nature.

Gaurav B

Recently stayed at this property for a week , From the moment we arrived at this stunning resort, we knew we were in for a treat. The location is absolutely breathtaking, with crystal-clear turquoise waters and soft white sands just steps away from our room. The resort itself is beautifully designed, blending traditional Thai architecture with modern luxury. The staff here are incredibly friendly and attentive, always going the extra mile to make sure we felt welcome and comfortable. Our room was spacious, clean, and had a private balcony. Whether you're looking to relax or explore, this place has it all. We’ll definitely be returning for another unforgettable experience! Highly recommended for anyone looking to experience the best of Thailand.

Shaiva Muthaiya

I stayed at the hotel almost a year ago. I was blown away by the ambience and the hospitality of the staff especially the front desk. I remember looking for a trashcan and she came to me and offered to throw it away, that was really surprising. the food was also very delicious at the buffet. The pool was crystal clear and so clean. Definitely worth staying in.

Danir Haron

Exceptional hospitality with a warm and welcoming atmosphere. The facilities provided to all hotel guests were outstanding and truly enhanced our stay. Staff in all departments were outstanding. Although the breakfast area was a bit congested in the morning, the staff did their best to accommodate every request. Room service staff and bellboys were very helpful, and the surrounding area had a positive vibe. However, the entrance to the Laguna area could be improved, and the access road to the hotel is quite narrow and often busy during peak times

Carolina Murga Brescia

The beach is so beautiful… you could spend the whole day at the hotel. The rooms were very comfortable and had all the amenities. The only problem was that our room sometimes smelled like sewage from the bathroom. They have transportation to move around the hotel, and also to get to the shops outside the hotel as well as the NIGHT MARKET inside LAGUNA.

Avinash Pillay

Excellent Service from the hotel staff especially BIW from the breakfast buffet place. She took good care of us as guests, very professional, helpful with a smile and friendly. We loved seeing her at the breakfast place with a smile and very accommodating. Excellent location. The bell desk staff were also great. Took good care of us. Highly recommended hotel.

Ekaterina Moroz

Unforgettable Stay at Saii Laguna Phuket! We recently stayed at Saii Laguna Phuket and had an amazing time! The hotel is beautiful, the pool was sparkling clean, and the sea was wonderfully warm. But what truly made our vacation special was the exceptional staff—these incredible people went above and beyond to make our stay perfect! June – patient, hardworking, kind, and radiant! Thank you for your warm heart and outstanding service. We always looked forward to seeing her during her shifts! ❤️ The lovely team of May, Gift, Ging, Da, Mo, Aomsin, Jody, and the ever-cheerful Mickey – they’re simply wonderful! Just stop by, and they’ll treat you to delicious drinks while creating the most welcoming and relaxing atmosphere. You guys are the best! And of course, a huge shoutout to the Kids' Club and the sweetest caregivers Mookie and Lita (as well as the other lovely ladies whose names we didn’t catch—sorry!). Our daughter was absolutely thrilled with them and spent her days there happily and meaningfully. We’ll cherish these memories for a long time and can’t wait to return!

Piyanart Chouynuson

We had a truly relaxing and memorable stay at this resort. The entire property is beautifully maintained, with a peaceful atmosphere that’s perfect for unwinding. From the moment we arrived, we were impressed by the warm hospitality and professionalism of the hotel staff, especially Front Desk and the lobby manager. Everyone—from the reception team to the housekeeping and restaurant staff—was incredibly friendly, attentive, and always willing to go the extra mile to make sure guests are comfortable. Their genuine care and exceptional service made a huge difference in ourbstay. The resort strikes a perfect balance between luxury and comfort, and we wouldn’t hesitate to recommend it to anyone looking for a top-quality getaway.

William Fry

Really enjoyed my stay. Room was really nice design felt like its own apartment with the daybed and the views out to the sea. Hotel itself was beautiful very tastefully designed and the facilities were great. Food at both restaurants was also very nice was too easy to not leave at all! Also the free shuttle around the Laguna area was amazing. Took me to and from Laguna golf everyday. Staff all so lovely and helpful. Would happily stay again.

Stanislav Stepanov

Training with tennis Coach Sean and Coach Yod has been an amazing experience. They're not just great coaches — they're super friendly, supportive, and really make you feel welcome from day one. They explain everything clearly, push you in a good way, and somehow make every session fun, even when you're working hard. You can tell they genuinely care about your progress and want to see you get better every time you step on the court. I've improved so much since I started — not just in my technique, but also in confidence and love for the game. If you're thinking about joining, don’t even hesitate. These guys are the real deal. Big thanks, Coach Sean and Coach Yod!

Alex Azarnin

We had an amazing stay at Saii Laguna! The room was comfortable and well-maintained, offering everything we needed for a relaxing stay. All of staff are very friendly and polite , especially the receptionist and bellman, were incredibly friendly and helpful, making check-in and check-out a breeze. The food was delicious, with a wide variety of options for breakfast that catered to every taste. There were plenty of activities to enjoy, making the stay even more enjoyable. The location was perfect, close to many attractions, and the added bonus of free shuttle bus and boat services made getting around so easy. Highly recommend this hotel for a fantastic experience! We definitely will come back again!

Kim Pho

We stayed three nights at Katathani Resort and had a wonderful experience. Our ocean-view room was clean, spacious, and had a luxurious feel to it. The pool was spotless and inviting, with the Coconut Bar right next to it—a perfect spot to relax and enjoy a drink. The staff were incredibly helpful, polite, and always pleasant. The front desk team was especially great, offering useful suggestions and local recommendations. The location couldn’t be better—right on the beach and within walking distance to many nearby restaurants. The resort itself is expansive, with multiple dining options to suit all tastes. Breakfast was fantastic, with a wide variety of delicious choices each morning. Overall, we were extremely happy with our stay and would highly recommend Kata Resort to anyone visiting the area.

earl Kingston

Stayed a week here in the northerly wing, which was lovely and quiet. Beautiful view of the beach. Rooms are spacious and comfortable, and the whole hotel is spotless. Beautiful manicured gardens, spotless pools and restaurants and the staff are so friendly and accommodating. Great location as nice and quiet, but within easy access to the larger, busier beaches and night markets/amenities and local sights. Having an app service that lets you order towels, room service, etc, is brilliant, although it would be good if that same service could be extended to ordering food and drink around the pool areas. Overall, it is a lovely, well-appointed hotel with fantastic staff.

Eloïse Ollié

We stayed 19 nights in a Junior Suite with Ocean View for Alexandre C's wedding with a 3-year-old child. We're used to traveling and staying in 5-star hotels, but we were disappointed with this one. 4-star would be more realistic. To begin with, communication was very complicated because the staff didn't speak English, which is not an option for a hotel of this standing. This is essential when hosting international customers. A pricing error was made: it's not pleasant to receive a note under your room door and have to go back to pay, which adds bank fees. We also encountered an issue with payment; once we entered the code, the payment was declined for no reason. We try with 2 differents cards, and then we realized that the receptionist had chosen the credit payment instead of debit ! It's a good thing our bank blocked it because we could have ended up paying interest because the employee took the liberty of selecting for us! And when we explained to this person that it wasn't up to her to make this choice for us, she never apologized! The room was comfortable and the view beautiful. We had a problem with the worn mattress, but it was replaced as soon as we notified the hotel. However, we had a major complaint about the person who distributes towels, who allowed herself to enter the room at any time! We almost found ourselves in a very awkward situation! (We never had the right amount of towels, by the way.) The staff was attentive to our son, which was nice. The breakfast is great; we had a great time! But again, we had to insist, several days in a row, to get a table that matched the number of people we were (7). The staff wanted to seat us at a table of 4, where we would have had to squeeze in, or split us up and eat in two groups in separate areas of the room, even though we were a family! Regarding the wedding, the setting was splendid. But again, there were some imponderal: the music was extremely loud, to the point where it was difficult to communicate with each other. Even though the package included drinks, the staff asked me to pay the price of a small bottle of water requested for my son. Fortunately, the groom came to remind the staff of the chosen package, but it was awkward for everyone. The main course was good, but no more refined than the dishes we ate every day, even though it was a big event. The dessert was well presented, but inedible (an opinion shared by the guests). The service, however, was perfect throughout the meal. I also know that unforeseen circumstances imposed by the hotel the day before the wedding caused unnecessary stress for the bride and groom. To summarize, it's a beautiful hotel with a magnificent setting and beautiful pools, but the service was bad. We were disappointed because all these inconveniences marred our stay. We will not return.

Matej Zadravec

My wife and I are finishing our 10 days stay at Katathani Phuket Beach Resort and we loved it. Staff is incredibly nice and kind, place is amazing, views are stunning and location is great. Airline lost our luggage and the hotel got it for us in 1,5 day. The food in the resort is very good as well as in all restaurants that are near the resort. Although there are a lot of people in the resort, this does not affect the service at all. Also there is plenty of space around the pool and on the beach, so it doesn't affect your stay. Ocean is clean and water is warm. AMAZING So all good about Katathani Phuket Beach Resort, thank you and we will be back for sure.

Mel Mel

Absolutely amazing hidden gem. The beach was pristine, not one piece of rubbish or even seaweed. Amazing service from Ms Beer in the breakfast area. Rooms were super clean and everyone was very friendly. I liked that it was quiet and relaxed. I was not near the kids section so I’m not sure what that was like but the grounds were amazing. Massages on the grass area were so relaxing as well. The lobby shop was very reasonably priced and the guy across the road had great service for motorcycles rental.