The Pavilions Phuket

Harpal Nanra

My wife and I came here together, and from the moment we arrived at The Pavilions Phuket, we knew this stay was going to be special. A huge thank you to Sai, who gave us exceptional service and truly set the tone for an amazing stay from the very beginning. She is genuinely one of the sweetest people we have met. We also want to thank Nung for recommending so many great places to visit around Phuket, your advice made our trip even more memorable. The buffet breakfast was honestly the best we had during our trip, with so many delicious options to choose from every morning. Every staff member we interacted with was always ready to help with a smile, and the level of hospitality throughout the resort was incredible. We stayed in the Tropical Pool Villa, and it exceeded our expectations. The villa was very spacious, spotless, and beautifully designed. The private pool and views were amazing, and we loved the large bathroom and living space. Another thing that really stood out was the buggy service by far the quickest and most efficient we’ve experienced at any resort. I don’t remember everyone’s names, but I want to sincerely thank each and every staff member we interacted with for making our stay so special. If anyone is questioning whether they should stay here please do. I promise you will not be disappointed.

Sina

We came to The Pavilions Phuket with slightly cautious expectations, but we were very pleasantly surprised. The check-in experience was excellent, special thanks to Cher Em for the warm and professional welcome. The room is huge and features two bathrooms, which was a great bonus. The bed is very comfortable as well. While the interior design is a bit on the darker side for our taste, everything else about the room was truly great. One standout feature is the hotel app, which makes communication incredibly easy. You can chat directly with staff, request items like towels and water, or contact housekeeping, which is very convenient. The resort itself is quite large, so getting around by buggy is the norm. This worked very well for us; even at busy times, the longest we had to wait was around 10 minutes. The pool area is beautifully designed and a great place to relax. The drinks by the pool could use some improvement, and we did not try the food there. Breakfast exceeded our expectations, it was very tasty with a good selection. Overall, we had a wonderful stay and would definitely come back.

Tariq Shahrouri

Excellent stay in every single aspect. Secluded within heavy green spaces, The Pavillions offers a unique experience in Phuket where you truly feel isolated from the busy streets of the city. We stayed in the private villa for three days and enjoyed every second of it. All staff members are professional and make sure you're having a good time. Natty especially took the extra mile in making sure we are comfortable in our stay.

Kate D

The ocean view villa was beautiful in every way, creating a private and intimate space in the middle of a large resort. All resort staff were lovely and attentive. The biggest challenge was planning around buggy availability, but the buggy’s are also a fun part of the experience. We had a beautiful stay here, thank you so much

Gilad Kalmanson Raviv

I stayed at this hotel recently and unfortunately, it does not live up to a 5-star rating. The most significant issue was the rooms; the quality simply doesn't match the price point or the expected luxury. To make matters worse, there was an overpowering, sharp smell of mosquito repellent in the room that was absolutely unbearable. On a positive note, the breakfast was fantastic. However, getting there requires climbing very steep stairs, which might be a challenge for some. It’s also important to note that the hotel is built on a mountainside, meaning you are completely dependent on the hotel's shuttle service to get around the property. Regrettably, I cannot recommend this hotel.