7Pines Resort Ibiza

Beatriz Pastrana Maude

What a lovely and relaxing break we had here! Yes the place is expensive, but the quality is outstanding, from the cleanliness of the rooms, to the breakfast, and the service, the views are out of this world and you’ll get a good night sleep. It is out of town, so you’ll need to plan ahead to get around the island.

P

Had a great stay at 7Pines. The staff were very welcoming, friendly and accommodating. The suites were very spacious with a private pool. No issues getting a good lounger by the pool. The views, setting and sun sets are stunning. Food and drink is ludicrously expensive. €12 for a lemonade? Nearly rivalling Ushuaia for value for money. Gym was pretty decent for a hotel gym.

David Miller

During my recent stay at 7pines, I was captivated by the breathtaking scenery that surrounded the property. Nestled in a picturesque location, the hotel offers stunning views of rolling hills and a serene, tranquil environment that is perfect for relaxation. The natural beauty of the area is truly remarkable and provides a peaceful retreat from the hustle and bustle of daily life. However, my experience was marred by the abysmal service I received throughout my stay. From the moment I checked in, it was clear that customer service was not a priority for the staff. The front desk personnel were indifferent and unhelpful. The issues continued with the housekeeping service, which was inconsistent and often left much to be desired. On several occasions, my room was not properly cleaned. It was frustrating to deal with such a lack of professionalism and attentiveness. However, my stay was marred by an unexpected and frustrating incident at checkout. Upon receiving my final bill, I noticed a charge for minibar consumption that I did not incur. I had not used any items from the minibar during my stay, so I was quite surprised to see these additional charges. I immediately brought this to the attention of the front desk staff, hoping for a quick resolution. Unfortunately, the response was far from satisfactory. The staff insisted that the charges were valid and showed little willingness to investigate the matter further. Despite my insistence that I had not consumed any minibar items, they maintained their stance and refused to remove the charges from my bill. After a while they did. But a day later they finally charged me. This experience was not only frustrating but also felt quite unfair. It overshadowed what had otherwise been a pleasant stay at the hotel. I left feeling disappointed and somewhat betrayed by the lack of customer care and the unfair billing practice.

Fernando Garcia

I was here last weekend and the views truly are breathtaking. We had a smooth reception check in process. We had a lady who was so sweet and helpful who had ties to DC and Texas which was huge plus and just helped make us feel so welcomed. Did I mention the views? Such a sight to see. Rooms were nice and property is nice as well. If this is in the budget, I would recommend.

Kaya Koshumbaeva

Stay at 7Pines Hotel Ibiza - Not recommending Disappointed with the service and facilities during my recent stay at 7Pines Hotel Ibiza from July 31 to August 1. Due to the bad experience, my partner and I had to check out one day earlier than planned, on August 1. Throughout our stay, we faced several issues that ruined our overall satisfaction. Firstly, upon entering our room, we were greeted by a strong smell of dampness, which was very unpleasant. The room itself was small sized and poorly furnished, falling short of the standards expected for its category. Moreover, the service provided by the staff very poor. The lack of friendliness and basic courtesy was evident, as no staff member even greeted us during our interactions. The breakfast service was particularly disappointing, with staff displaying a lack of attentiveness and professionalism. Instead of addressing our requests promptly, we were met with indifference and attitudes. Furthermore, the cleanliness of the room left much to be desired. Upon returning to our room after cleaning, we were shocked to find empty bottles from the trash placed AGAIN on the table. Additionally, a spillage of coffee on the bed was not cleaned, lack of good housekeeping. Overall, the experience at 7Pines Hotel Ibiza is not good at all,the hotel does not deserve its purported star rating. I am deeply disappointed by the level of service and facilities provided and would not recommend this hotel to others based on my experience. I kindly request that the management team address these concerns promptly and take necessary steps to improve the quality of service and facilities at the hotel. Stayed 31-1 Aug, booked directly with the hotel , room category type : Infinity.