7Pines Resort Ibiza

Alessandro Malvitti

We had a truly pleasant overnight stay at 7Pines Ibiza. The room was spacious, clean, and tastefully decorated, with all the amenities you would expect from a luxury resort. The bed was exceptionally comfortable, and the overall atmosphere of the property made it easy to relax and disconnect. Breakfast the next morning was excellent. There was a wide selection of high-quality items, both sweet and savory, and everything was beautifully presented. The pancakes stood out! Freshly made, soft, and perfectly balanced in flavor. Service was attentive but discreet, and the setting made the whole experience feel peaceful and refined. We would definitely return.

laura trelle

Nice but… sorry, we are full at the moment! Spent 6 days at this place in August. The place is nice but services are not good enough compared to the number of guests. Anytime you go to breakfast, there is almost never a table available in the shade. You want a nice place to enjoy the sunset, again, no place available, you can sit in the back. You book at the pop up restaurant at 9pm and again sorry, the only available table is on the back at the restaurant at the entrance. And most of all the swimming pool is a big scam. First row 75 min spending, other places always full, you want to lay down? There is room on the back by the toilet of course! There is potential but I felt I spent so much money and got nothing out of it a part from, “sorry - we are full at the moment”. Sorry, but this place was really not worth the money spent!

Lucia Corral

I celebrated my birthday with a romantic dinner at 7Pines Ibiza and it was truly unforgettable. The location is absolutely dreamy, with a breathtaking view that created the perfect atmosphere from the very beginning. Every dish by Chef Bruno was a surprise and each course exceeded our expectations. What made the experience even more special was when Chef Bruno himself came out of the kitchen to introduce himself and personally ask how our dinner was going, a treatment worthy of a true luxury restaurant. Easily one of the best dinners we have ever had. I could not have asked for a better way to celebrate, and I have already decided that from now on, this is where I will celebrate all my birthdays.

CM Vermeulen

At first sight, the resort looks impressive: the location and views are stunning. Unfortunately, that’s where it ends. Service is slow, unorganized, and far from five-star quality. Simple orders take forever, and staff seem more concerned with enforcing rules than actually taking care of their guests. The biggest issue: children are simply not welcome here. My eight-year-old son was not allowed to eat in the restaurant, not even at the kids’ pool of just one meter deep. On another evening, he was forbidden from watching the sunset — that entire terrace was off limits for children, while dogs were lying there without any problem. Technically, children are “allowed” in the main pool, but only between 8 and 9 pm. At that time, almost every European child is already at the dinner table or in bed. This feels like a sneaky way to claim kids are welcome, while in reality, they are not. When I raised these issues, management pretended to care. They promised we could check out one night earlier with a refund and even invited us for sushi that evening. But let’s be clear: you don’t leave a resort a night early and rebook flights for fun. You only do that if things are truly bad — and here it was so poor, and we felt so unwelcome with our child, that we had no choice. And even then, the “gesture” turned into a joke: we still had to pay for the sushi. Yes, they gave us 20% off, so clearly the restaurant was aware of the issue, but outside the resort we ate sushi for less than 20% of what they charged us. A textbook case of mismanagement. The rooms are equally disappointing. Bathrooms are tiny, more like changing cabins at a public pool. The beds are completely worn out, offering no comfort whatsoever. My child had to sleep on a sofa in the living room without curtains, waking up at 6 am every morning. Our first night we were placed right next to an electricity building where you could literally hear the current crackling. Only after we complained — and a Dutch staff member admitted they had received more complaints about this — did we get another room the following day. But the real disaster here is the management. Their attitude is shockingly arrogant. Promises are made and not kept, complaints are dismissed, and guests are misled with empty words. For a hotel that carries the Hyatt name, this is deeply shameful. We have stayed at countless Hyatt properties worldwide and collected a huge amount of loyalty points. Compared to the many excellent experiences we’ve had with Hyatt elsewhere, this resort is nothing but a complete failure. Worthless promises, misleading communication, and management that simply does not take guests seriously. Hyatt should be embarrassed that this resort operates under their brand, and this should be escalated to higher Hyatt management globally. Breakfast is basic and far below five-star standards. All in all, this resort has been a huge disappointment. A beautiful location, but nothing beyond that: broken promises, poor service, arrogant management, and a complete lack of child-friendliness. An experience worth no more than one star. We have also made it clear to them that this review will be shared across several platforms, where we have a serious following. Frankly, I don’t even care anymore if that bothers them — their arrogance is truly beyond belief. I am very curious to see if they will respond to this review, or if we’ll just get another arrogant standard email. If that happens, I will simply make every single email I received from them public. It’s time they start reflecting on their own behavior. When you make a promise to a guest, you keep it. That’s the very least a so-called five-star resort should understand.

Alex Ibakasap

We‘ve spent 5 amazing days at this beautiful spot here in Ibiza. The whole resort has an amazing location at the cliffs with one of the most beautiful views of the island. The rooms are quite big and the service is amazing. Filling up water, towels etc. 3 times a day. The whole team and employees are extremely friendly and attentive. Also the pool area and gym/spa are very well equipped and always with a view towards the sea. We‘ll come back for sure. 👍🏼