AluaSoul Ibiza

Jan

Absolutely fabulous hotel and the location is perfect. The hotel and rooms very well decorated and clean. The ambience of the hotel is amazing. Plenty of sunbeds with poolside bar and snack bar. Buffet restaurant with plenty of variety to choose from. The staff were helpful and friendly and nightly entertainment was good. Close to local shops and bus station. Easy walking distance to the amazing hippy market. Fabulous choice of holiday.

Katie Jenkins

Rooms not big enough to swing a cat, need refurbishment in bathrooms and with paper thin walls. Room service team amazing. Service not enough receptionists.. always a queue. Massages not cheap and not great. Also a 25 minute massage should be 25 minutes not 8 minutes of setting music, getting heated towels or lotion. Lifeguard courtesy not good.. whistles and shouts across the pool. All in all... not what a Hyatt is cracked up to be.

Sharon Mc

Room was very nice, but bathroom is open to room with frosted toilet door. Had pool view & slept well. No towels for 2 days. Some waiters are nice, others not so much. Food just above average, Mexican & Chinese eve. Didn’t try breakfast. The only disappointment was they kept blocking our cards from opening room door for last 2 days, my friend & I holiday separate - so we weren’t together at all times to pay bar bill. Lot of fuss for the sake of 80 euros, we are not thief’s but were made to feel that way. Nice area around & close to hotel.

Elaine Holmes

Hotel great location. Food, half board, breakfast was good, dinner not good, ate out, as plenty of great restaurants nearby, we hired a car and fantastic places within 20-30 mins. Room very small, balcony tiny, cleaned daily, had to ask for fresh towels, bed sheet was not changed during 5 night stay. Pool area was lovely. Service all staff were pleasant. Big let down was at reception, we watched people arrive to a welcome drink and given information about the hotel, where everything was situated.........we arrived and were handed keys, feel everyone should be treated the same. We would return for location, but would do some research on other hotels, as can only book half board, bed and breakfast would suit us better.

Joanne Longstaff

First time at AluaSoul, and I had a fabulous time. On arrival was a quick and efficient check in. Offered complimentary fizz, as I don't drink they got me fresh orange juice. Lovely. My room was lovely, I had double, standard solo use. I overlooked Jarcardo Lounge, so had a beautiful panoramic sea view and fabulous sunrises. My room had complimentary bottle of water on arrival, which was greatfully received after a long day travelling. My room had a safe, fridge, tea/coffee/uht milk (replenished everyday), toiletries, bathrobe and slippers. (From my previous stays in another hotel I had to pay for the safe, kettle and fridge!) The housekeeper on my floor, was a young girl and she kept my room immaculate. She would be starting as I went to breakfast at 07:30am, and would still be busy at 15:00 if I nipped back to the room. I hope this review gets passed on to her, as she works very hard. Floor 5 in building 1. I had a birthday and my son had some flowers delivered and straight away Housekeeping brought me a vase. People have mentioned open frosted bathrooms onto the room but my room had a bathroom that was as an ensuite, walls and a door if that makes sense. No frosted glass onto the main room. Food. I think some of these reviews are very uncalled for. In my 7 days stay. There was plentiful. Always being restocked. The chefs and front of house work extremely busy. In the 7 nights we had a great selection. We had theme nights: Italian, Mexican, Asian. Breakfasts were plentiful and so much choice as was the evening. There were always 2 chefs out the front on the hot plates cooking fresh meats, fish and at breakfasts omelette of your choice cooked for you. Also scrambled eggs, fried eggs cooked fresh for you. Pianist playing a few evenings. And the dining view over the bay is 5 star. Pool area was beautiful and clean. I didn't use it as I prefer the beach. I hired a towel for €10 deposit, returned to you at the end of the holiday. You could change it for a fresh towel Mondays, Wednesdays and Fridays. Evening entertainment was good. Doesn't get a lot of mention as people go to local bars. But if you don't fancy a walk out, it's worth watching, in comfortable surroundings. I had a birthday treat of a facial on my last day. Was relaxing and my face felt amazing. Would highly reccomend. So all in all, I can't fault my stay. My room, the food, the staff team both in the restaurant, housekeepers, wellness centre and reception and the hotel location. Had an amazing holiday thank you Alua Soul Staff Team