Tuğçe Tabak
We loved the hotel! The aqua parks were incredibly fun 🤩, and the VR games were available for free 👌🏼. The food, coffee, beverages, and ice cream were both delicious and plentiful 🙏🏼. There was a shuttle service to the beach, where we could enjoy swimming with fish 😇. Additionally, the rooms were thoroughly cleaned every day. We would like to express our sincere gratitude to Manager Mr. Ahmed Mostafa, who personally took care of us since our arrival at the hotel. A special thanks to Mr. Amgat Rafete, who continuously directed the cleaning teams every day, and to all the hotel staff for their excellent service. It was a perfect choice for a fun and enjoyable vacation! 😇
Egor
1. The location is convenient: you can walk to the Old Market in 20 minutes, and to the beach in 10 minutes. There was no wind on the beach in early February, and it was quite comfortable to swim. It would be great if listening to music from speakers was prohibited on the beach, since this is a place to relax, not a disco. If you walk further along the beach to the left around the corner, there is a beautiful reef. Entering the sea does not always look convenient because of stones, concrete slabs, or slippery steps: it was fine for me, but perhaps this point is important for older people or those with special needs.
2. The animation is average: all kinds of sports like yoga and exercise are quite a good level for a hotel, evening shows are nothing special, dancing, etc. There are no intellectual competitions or quizzes.
3. Food: you will not go hungry, everything is well prepared, there is a choice.
4. Staff: good professional guys in the bars, and the receptionists were not the most friendly and polite people, although there was no reason for such an attitude. The cooks and cleaning staff were friendly.
5. Pools: there was one heated one for swimming, it was crowded. There are several more heated pools, into which you slide down the slides. The slides worked in February, somewhere the water was warm, somewhere cold.
6. Room: clean, at first there was no soap and slippers, after asking they brought them. There was a noisy substation nearby, if you open the balcony at night, it was uncomfortable because of the hum. The air conditioner, refrigerator and safe worked, the mattress was good, there were enough sockets.
7. Contingent: mostly citizens of the CIS countries, I often met people who did not greet the staff, did not say either "thank you" or "please". It was sad to watch this.
adilbek meirmanov
Service is five stars and all the staff is friendly. Restaurants us very clean and arrangement and food is different. Service in the bars is amazing all barmen are hospitals and friendly l veranda bar is the best
Андрей Лагуновский
I’m enjoying in my trip in this hotel every thing is very good drinks is very high quality alcoholic an soft drink and barmen is very professional and hospitality and i would like say about food is very amazing and they have many restaurants and different menu big thanks to waiters in l veranda bar is the best all time
Anna Polom
Overall it's a very good hotel and I would return.
Aquapark is great our favourite was surfing pool 🌊which is actually in sister hotel (aquapark)
Food was good but I expected more variety with so many restaurants on site
but they serve similar food.Drinks are disgusting,beer (bottled )and wine is nice.
Beach is ok but sadly there is no corals,you can walk bit further,pass the private beach and right behind it there's spot with lots of rubbish where you can swim and admire beautiful coral reef.
Entertainment is fine but nothing special.
We could stay till the evening and use all inclusive on a day of our departure which was nice 🙂