Naama Waves Hotel

ish k

Absolutely Horrible Experience – Stay Away From This Hotel! I don’t usually write reviews, but after the disaster of a stay I had at this hotel, I feel like it’s my duty to warn others. This was hands down one of the worst hotel experiences I’ve ever had. First of all, the staff were incredibly rude and unhelpful from the moment we arrived, Except from Moheb (Bartender). There was no proper greeting, no offer to help with bags, and checking in felt like we were bothering them just by being there. Not a good start. The room itself was a complete letdown. It looked nothing like the photos online. What we walked into was outdated, and badly maintained room, there was dust on every surface, and the bathroom had mould in the corners of the shower. One of the towels even had a weird stain on it — absolutely disgusting. But the worst part? My friend accidentally dropped a glass on the floor — a cheap basic glass and it shattered. Accidents happen, right? Not at this place, apparently. We were charged an outrageous amount for that one broken glass. No warning, no explanation, just a surprise charge added to our bill. When we brought it up to the front desk, they were incredibly dismissive and borderline aggressive about it, as if we were trying to scam them. There was no empathy, no understanding, and zero professionalism. To top it all off, the walls were paper-thin. We could hear everything going on in the rooms next to us, and even people talking in the hallway at all hours of the night. Sleep was nearly impossible. The air conditioning unit sounded like a truck engine every time it kicked on. It was truly miserable. I’ve stayed at a lot of hotels over the years — some luxurious, some budget-friendly — but this place was by far the worst. Between the filthy conditions, the rude staff, and the ridiculous policy of nickel-and-diming guests for honest mistakes, it felt like they were just looking for excuses to squeeze every cent out of us. I would never, ever stay here again, and I strongly advise anyone reading this to look elsewhere. There are plenty of places that actually care about hospitality — this is not one of them. Final Rating: 1/5 (and that’s only because I can’t give zero)

Yomna Elsayed

I recently stayed at Fun and Sun waves, and I cannot say enough good things about my experience. From the moment I arrived, the staff went above and beyond to make my stay comfortable and memorable. The service was truly outstanding—every team member was attentive, friendly, and professional. They were quick to respond to any requests and always greeted me with a warm smile. It’s clear that guest satisfaction is a top priority here. The cleanliness of the hotel was impeccable. From the lobby to my room, every corner was spotless and well-maintained. The housekeeping team did a fantastic job of keeping everything tidy and fresh throughout my stay. Overall, the hotel exceeded my expectations in every way. I highly recommend this hotel to anyone looking for excellent service, a welcoming staff, and a clean, comfortable environment. I’ll definitely be returning!

Paul Hawkins

Narmada Waves Hotel is really nice. The staff genuinely will go out of their way for you, they are very friendly. Everything is clean, the food is really good, I can't really fault it. I am here until the 17th of March 2025. If you have any queries, feel free to ask me.

Nicola Sutton-Walker

It was all perfect. Except the entertainment. ALL aimed mostly at Russian or sometimes Egyptian audiences. Not much for the UK audience and that was very disappointing considering how many brits were staying in the hotel. It spoilt the evenings. Every thing during the day was fantastic. But the evening just wasn’t great. Gutted.

Olga Russa

We came back 2 days ago and I want to express our gratitude to the hotel staff for the excellent service, "Wave" is first of all YOU! We had a spacious room in a good part of the hotel, cleaning was wet every time (this is important if you have an allergy to dust) and very good. The main restaurant provides a good choice. There is a choice of meat and fish and vegetarian options, as well as national dishes. Excellent sweet buffet, a good choice of fresh vegetables and fruits. There is always fresh squeezed juice for breakfast. I missed plant milk, but this is not essential. A special compliment to the guys from the lobby bar ❤️ thank you for the pleasant emotions. We also received excellent service from the staff of the pool area, you surrounded us with care! We really liked the attitude towards us from the reception team: they called us several times just to make sure that everything was okay with us. One day, a girl from the reception came to us to find out the current review of our review: all our wishes were satisfied in the best possible way ❤️ Now about the minus: the hotel has a very small beach, although there are two of them. Sky lounge showed us a bad attitude on the first day and we stopped going there, but the staff of the beach "Naama Bay Hotel" showed us an excellent level of service, only there are so few places that you are forced to be right next to other sun loungers with complete strangers who, for example, smoke right on you. We would be willing to pay extra for better conditions. To summarize: this is a good budget five-star structure compared to other Egyptian hotels of the SAME PRICE CATEGORY. It is a bit funny to read comments where people expect luxury level miracles, sorry, it costs more, ask your tour operator. For what we paid, we got more than we expected. An unpleasant moment was that the guests (90% of them were Russian) treated the staff very rudely, as if the "all inclusive" included personal slaves with the ability to whip them. That is exactly how it looked, I want to praise the staff that even in such conditions they do not lose their composure - this is professionalism. I want to respond to the comments of those dissatisfied with the service - everything you send to the world comes back to you like a boomerang, try to just smile for starters🤷🏼‍♀️