Barcelo Palmeraie Oasis Resort

Celine Rooney

We booked with Jet2, which was quite good value for money for staying at such a nice hotel with half board included. It’s located just outside of Marrakesh, away from the hustle and bustle, but only a short ride going in the centre, either with free shuttle bus or 100MAD one way taxi. The hotel ground is beautiful, room blocks/landscape are designed to fit in the environment of the area, the room itself is a bit on the small side but enough for 2 adults and a toddler. The newer rooms are further away, but the reception was kind and changed us to a ground floor and closer (older) room because we don’t want to carry the pushchair up and down the stairs every day. Baby cot was very comfy for our toddler, even though it took a while to arrive despite we requested with Jet2, I did appreciate the housekeeping team was working in the heat so couldn’t complain. Air conditioning in the room is godsend and technician arrived quickly when it was not working at one night. Facilities are very kids friendly, what’s better than two pools to spend a lot of time in with a toddler every day? - The kids club! It has a lot of activities for both toddlers and older kids to do with/without their parents, they can also babysit for a charge. Food was tasty, including the buffet breakfast, light lunch at the breeze bar and the buffet dinner, a great range of selection and a good mix of Moroccan food and international cuisine. However, I reckon the most valuable asset of the hotel is its friendly and helpful staff, we love that everyone we met were welcoming and smiley, including the reception, bellboys, housekeeping, maintenance, catering, big thank you to all of them who provided excellent service. The one thing that I’m not 100% happy was that we were overcharged 600MAD for services that we didn’t used, good job we noticed this when we asked to pay for the bill prior to checkout. The receptionist kindly sorted this out for us eventually, but it was a long wait and a bit inconvenient.

Adeeb Naveen Muthusamy rengasamy

I stayed at Barceló Marrakech recently and it was one of the most relaxing getaways I’ve had in a long time. From the moment I arrived, I felt welcomed — the lobby is beautiful, the atmosphere is calm, and the rooms are spacious and spotless. One of the highlights of my stay was the staff, especially Aylan. He was so kind, attentive, and genuinely cared about making sure guests had a great experience. He helped me with everything I needed, always with a smile, and his professionalism really stood out. The food was fresh and varied every day, and the pool area was perfect for unwinding. The only small thing to note is that the hotel is a bit far from the city center, so you’ll need to arrange transport — but for me, that added to the peace and quiet. If you’re looking for comfort, amazing service, and a place to truly relax, Barceló Marrakech is the perfect choice.

Silvano

Amazing setting. Spent a week here. Great free shuttle bus to town centre. Had a few teething problems here. In my experience it was better to speak to reception in person rather than by phone as they would agree to do stuff but then not do / send items to room. Much better face to face. Omar from customer relations was great and very helpful. Had a packed schedule so didn't spend much time at the resort. Would love to go again for 2 or 3 days just to chill out.

Q C

We stayed here for a week and it’s a fabulous hotel. The grounds are beautiful and there’s plenty to do if you’ve got children with you. The rooms however are a bit dated and the family room we had, counted a sofa bed as an additional sleeping space which isn’t ideal. The food variation isn’t the best so you do find the same options available. However everywhere is kept neat and tidy, and staff are incredibly welcoming and friendly. The only other thing is the sewage smell when they are doing works every day as it can become quite intrusive!

Helen Ahad

This is one of the best hotels that we have stayed in. It's set in a quieter area on the outskirts of Marrakesh and is truly an oasis of calm and tranquility. The beautifully maintained gardens provide a backdrop for relaxation and an appreciation of the natural surroundings. The rooms are set apart from the main building surrounded by trees and flowers ensuring you awaken to the sound of birds singing and the scent of the gardens. The rooms are on the small side but clean and functional, we spent very little time in the room making the most of the outdoor space. We stayed half board and the buffet style food was very good with a wide range for breakfast and different options each evening, along with some very good local wines. We didn't eat at the A La Carte restaurant as we were more than happy with the buffet choices. Both pools are heated and very clean with plentiful sun loungers and parasols. There are Pool bars offering a range of drinks and snacks at a reasonable price and complimentary daily activities such as stretching, yoga and aqua aerobics. There is a free shuttle bus from the hotel to the centre of Marrakesh which takes around 20 minutes running from 9 - 6.30 and is definitely worth using for a visit to the Medina. Lastly I would like to mention that all staff were extremely friendly and helpful which contributed to us having such a wonderful holiday. We will definitely be coming back to this hotel.