Cobblers Cove

Des P

Having stayed at various hotels around Barbados, we were advised to try Cobblers Cove—and thank goodness we did! From the moment we arrived, the experience was exceptional. Although our initial room wasn’t to our taste, the staff promptly relocated us to a beautiful and more suitable room, setting the tone for an incredible week of bliss. Cobblers Cove quickly felt like home, and the staff truly became friends. Special thanks to the housekeeping team for keeping our room immaculate throughout our stay, even as I returned from diving, paddleboarding, fishing, and other excursions. Your attention to detail was truly appreciated! Bradley at the water sports outlet was a standout. Not only is he an amazing person, but his tips on snorkeling, finding turtles, and the best fishing spots made our adventures unforgettable. And Virgil at the bar—what an absolute gem and a true statesman. His warmth and professionalism elevated every moment. The hotel’s design and attention to detail are second to none, perfectly blending with the stunning environment. The flora and gardens are breathtaking, and kudos to the grounds team for maintaining such an incredible space. Cobblers Cove is cared for with genuine passion by a team that excels at what they do. Thank you all for putting up with us and for creating memories we will cherish forever. We can’t wait to return and see you all again soon!

Astra Kurme

Very uninterested staff, almost arrogant waiters. Most kind and nice were guys at the bar. Clean and comfortable rooms. No guest relations at all. Breakfast poor and greedy - buffet - bread and simple carbs. No fruit. Limited to 2 eggs per person. Looks more like nursery house. Practicality no swimming pool- a little more like a bath was near of the dining area. Souvenir shop mostly closed.

Melanie Camp

I found the service lacking at pool, restaurant and bar. There seems to be a lack of interest in serving guests. And a lack of supervision. The staff seem to lack a team approach and are in need of one person that manages their performance. It’s such a beautiful venue and I love the quiet serenity of the gardens. Previous visits made me feel special. This visit made me feel not noticed.

Jim Lynchehaun

Cobbler’s Cove deposit repayment I paid a substantial deposit in March 2024 for a stay at Cobbler’s Cove, Barbados from January into February 2025. Unfortunately due to my wife’s failing health I found it necessary to cancel our holiday. Following a phone call to the hotel from myself, I was assured I had cancelled within the time limit to receive a full refund of the deposit, late November 2024, as I recall. This can be proven to be correct by the email string I have on the subject from the hotel front desk manager. I paid the deposit of £7,856.19 on an HSBC debit card, which shortly after I paid was lost in an ATM machine. The hotel told me payment could only be made to the card which was used to make the original payment. Rather difficult as the card doesn’t exist anymore. Despite me suggesting alternative methods of repayment the hotel has been intransigent in insisting payment can only be made to that card. I asked a pal who was on the island in January 2025 to give a letter I wrote for the attention of the general manager, to the front desk manager. In the letter I suggested payment could be made to my solicitors on the island and they could pay me. Not even a response to the letter!! Early February 2025, I am still nearly £8K out of pocket and no sign of repayment being made. I will now be consulting my solicitors on the island but not before giving a one star review to a hotel I never actually got to stay in. 12/2/25 Update: As well as not replying to the letter that was hand delivered to the general manager via the front desk, the hotel general manager now denies receiving an email from my solicitor. Maybe their IT system is as dodgy as their customer relations!! They now say they will accept certified passport and bank documents from my solicitor if couriered to them. I'm not holding my breath but hopefully this will do the trick. 14/2/25 Update: The general manager having received the documentation I refer to above - certified copies of passport and bank statement - has now referred my repayment to the accounts department; they want more documentation from my solicitors. Not unreasonable on the face of it, you might say, but it has taken over two and a half months to arrive at this point. Refunds policy, not fit for purpose, springs to mind. I will have my solicitor present the further documents they want and wait to see what further hoops they wish me to jump through. 21/2/25 Update: Received full refund of deposit. Yipee!! You have been warned, it's easier to pay Cobbler's Cove than it is to get your money back from them, and what you would do if you didn't have a solicitor on the island, God only knows. Partly my mistake for using a debit card instead of a credit card, so I have changed my one star rating to a two. James (Jim) Lynchehaun

Stephen

Our second holiday Cobblers and we continue to be delighted and charmed by the hotel, its stunning location, its wonderful food, the amazing gardens and the ever attentive helpful staff. Will definitely be back!