Dreams Playa Mujeres Golf and Spa Resort

Jeff Hessler

Loved everything about this resort except the food. The rooms are very large and nice, and I got the basic garden view room. The staff were all very nice and always willing to help. Pool service was great. The pools are amazing. Food is lacking. The buffet is only good for breakfast. Went to the dinner buffet twice and it was hard to find anything good. Ate lots of chips and guac and french fries. I did get a reservation at the Habachi one night and that was the best meal of the week.

Varun Kerof

While rooms and location is good. Two major flaws: (1) The food scene is mediocre. Very limited restaurants open for breakfast and lunch outside the buffet. Then the buffet has extremely mediocre options when it comes to food. For dinner they don’t allow reservation and say you have to walk up - but then get slammed with 2 hour waits and end back up in the mediocre buffet. All the bars are inadequately staffed so you wait a long time for drinks etc. when seated at dinner - th waiters take 10-15 mins to show up (see photo of most of family departed Trea Colores as we waited 15 mins before being served water). Also they advertise you can go to Secrets to eat, but guess what - your kids are not allowed. Plan on your kids getting super frustrated as you wait. (2) The advertising seems to suggest that there are all the amenities- but things like the lazy river are off access unless you’re a preferred member. So are many sections of the property. All and all - definitely not worth the price IMO.

Andrea Yelk

My family of 4 (mom, dad, 8 year old daughter and 5 month old son) vacationed at Dreams Playa Mujeres Resort for Spring Break this year. And it was an awesome trip. I want to break down our experience by categories. STAFF Let me start by saying, we believe that if you take care of the staff, they will take care of you. With that being said, we had great encounters with every person that worked there. However, there were two people who really went above and beyond for my family and me. Ivette and Alan (pool servers) made our time at the pool an amazingly relaxing one. By day two of our trip, they knew exactly what we were going to order. They truly anticipated our needs and delivered. Before we could ask for a drink or water, they were already bringing them to us. We did not have to wait long for anything. That’s what I call GREAT service! Alan even went as far as creating this cute virgin pina colada out of a pineapple for my daughter. Thank you Ivette and Alan, for being an awesome duo and taking such great care of our family. POOL/CABANA/CHAIRS If you book a preferred room, you gain access to the cabanas. The cabanas are first come first served. Never once were we not able to get one. There were plenty of pool chairs EVERYWHERE, so there was no pressure and no need to get up early to go and “reserve” your chairs, like you have to do at some resorts. As a family who spends their entire day by the pool, that is important to us and we’re glad that that wasn’t the case here. FOOD/RESTAURANTS The food in some of the restaurants was great and not so good in the others. The food at the pool was good. The nachos…YES YES YES! The food in Maris and the Brazilian Steakhouse (can’t remember the name) was good. The food in World Cafe, not so much. The only time we had to wait to be seated was when we went to the Brazilian Steakhouse. We were told when we checked in, that that particular restaurant usually has a long wait, so we were expecting it and planned accordingly. Everywhere else, we were able to walk right up and be seated. ROOM We booked a Preferred Partial Ocean View Double Room. We couldn’t see much of the ocean but we did have an overview of the resort which was fine with us. The room was clean and spacious enough. Housekeeping and turndown service was performed everyday. The only negative I have about this resort, was the numerous calls to the room. That became a big problem with a sleeping 5 month old baby. Most of the calls were from one of the saleswomen who was trying to get my family to come down for a presentation. We are already UVC members, so I wasn’t sure what more they wanted from us. Again, that was the only negative and it wasn’t enough to ruin our trip. All in all, we truly enjoyed ourselves and would definitely recommend this particular Dreams resort.

Loren Dailey

I just attended a Wedding here and was kind of nervous after reading some of these reviews. However, I was blown away at this resort. The facilities are beautiful and the service was impeccable. We had a Double Queen Ocean View and it was plenty of space for 3 adults. The bathroom was nice because the Water Closet was separate so multiple people could be in the bathroom at once. My only complaint about the room is that there was not a separate mirror outside the bathroom. The best restaurants were Maris (Seafood) and the Hibachi at Fusion-make sure you book your reservation in the app right at 1:00PM. A bonus was getting to go to the Secrets Resort (Adults Only) next door to eat-Seaside Grill for Lunch and Market Cafe for the best Breakfast-try a Vanilla Iced Coffee! There is so much to do here-you never have to leave the resort. We had a massage at the Spa while my Dad played golf and it was perfect. We got to enjoy the Sauna and Steam Room as well as the Private Pool all to ourselves so make sure you arrive an hour before your appointment! Our excursion of choice was to Swim with the Dolphins and we were able to do this in the Ocean right on property! The pools never seemed crowded and there was never a problem finding a chair or cabana to lounge in. If you’re planning a Wedding this is a great family-friendly location and I would definitely come back.

Sarah Smith

Alan, attendant at the main pool with the bar, was the rudest man we've encountered in Mexico. He was only interested in serving blondes in small bikinis. After an hour of getting our own drinks, we finally flagged him down for water. He brought us a water bottle that was warm while it's 30 degrees out. When we went to the bar ourselves the bottles were cold. So many other resorts have better staff. Given the cost, I'd say stay well away based on this man.