Overview
Heavenly moments of pure pleasure await at Ocean Maya Royale, a fabulous adults-only escape on the sensational Riviera Maya seafront in sun-kissed Mexico. You’ll be spoilt for choice with an impressive range of activities at this glorious getaway ...
Heavenly moments of pure pleasure await at Ocean Maya Royale, a fabulous adults-only escape on the sensational Riviera Maya seafront in sun-kissed Mexico. You’ll be spoilt for choice with an impressive range of activities at this glorious getaway which include an epic diving centre, glistening swimming pools and 3 tennis courts. Fall in love with the turquoise waters of Mexico and savour superb flavours in a choice of 6 amazing restaurants. Discover a fabulous 24-hour All-Inclusive experience and succumb to head to toe pampering in the Despacio Spa Centre. The magnificent hideaway is within easy reach of the extraordinary hub of wild nightlife, Playa del Carmen, where you can enjoy creative cocktails, plenty of vibrant nightlife and create magical holiday memories.
How far is the nearest beach?
Ocean Maya Royale is a short distance from Maroma beach.
Distance from resort centre
The hotel is close to Playa del Carmen where you’ll discover restaurants, shops, golf courses and nightlife.
Distance from the airport
Cancún International Airport is approximately 46km from Ocean Maya Royale.
Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Adults-Only
Restaurant
Maya Deluxe
- Pool or Garden views
- King size bed or twin bed
- Furnished terrace
- Sofa or sofa bed
- Hairdryer
- Cosmetic mirror
- Vertical steam iron
- Iron and ironing board
- TV with international channels
- Air conditioning
- Complimentary safe
- Coffee machine
- Complimentary Minibar (daily refill)
- Flat-screen TV with international channels
- Alarm clock with MP3 connection
- Bluetooth speakers
- Telephone
- Courtesy bottle of water (daily replenish)
Privilege Honeymoon Maya Deluxe
- Garden views
- King size bed
- Furnished terrace with private jacuzzi
- Sofa or sofa bed
- Bathrobe and slippers
- Hairdryer
- Cosmetic mirror
- Vertical steam iron
- Iron and ironing board
- TV with international channels
- Air conditioning
- Complimentary safe
- Coffee machine
- Complimentary Minibar (daily refill)
- Flat-screen TV with international channels
- Alarm clock with MP3 connection
- Bluetooth speakers
- Telephone
- Courtesy bottle of water (daily replenish)
Privilege Junior Suite
- Garden views
- King size bed
- Furnished terrace
- Sofa or sofa bed
- Bathrobe and Slippers
- Scales
- Hairdryer
- Cosmetic mirror
- Vertical steam iron
- Iron and ironing board
- TV with international channels
- Air conditioning
- Complimentary safe
- Coffee machine
- Complimentary Minibar (daily refill)
- Flat-screen TV with international channels
- Alarm clock with MP3 connection
- Bluetooth speakers
- Telephone
- Courtesy bottle of water (daily replenish)
Privilege Honeymoon Junior Suite
- Garden views
- King size bed
- Furnished terrace
- Sofa or sofa bed
- Bathtub
- Jacuzzi
- Bathrobe and slippers
- Scales
- Hairdryer
- Cosmetic mirror
- Vertical steam iron
- Iron and ironing board
- TV with international channels
- Air conditioning
- Complimentary safe
- Coffee machine
- Complimentary Minibar (daily refill)
- Flat-screen TV with international channels
- Alarm clock with MP3 connection
- Bluetooth speakers
- Telephone
- Courtesy bottle of water (daily replenish)
Privilege Romance Suite
- Garden views
- King size bed
- Furnished terrace
- Sofa or sofa bed
- Bathtub
- Jacuzzi
- Bathrobe and Slippers
- Scales
- Hairdryer
- Cosmetic mirror
- Vertical steam iron
- Iron and ironing board
- TV with international channels
- Air conditioning
- Complimentary safe
- Coffee machine
- Complimentary Minibar (daily refill)
- Flat-screen TV with international channels
- Alarm clock with MP3 connection
- Bluetooth speakers
- Telephone
- Courtesy bottle of water (daily replenish)
- Pillow menu
Privilege Benefits
Privilege benefits at Ocean Maya Royale include the following:
- Exclusive welcome gift
- One complimentary bottle of wine or chef’s selection upon arrival
- Special bedding, pillow menu, bathrobe and slippers
- Scales
- Beach towel in room
- Evening turndown service
- Access to Privilege Lounge offering bar service with top brand drinks, wine selection, snacks, cocktails, coffee and tea
- Daily papers and internet access in the Privilege Lounge
- Preferential table booking in all à la carte restaurants
- 24-hour room service
- Breakfast in bed (on request)
- Complimentary lobster medallion or beef fillet dinner (per stay, booking required)
- Access to private beach area with Balinese beds and drinks and snacks service
- Concierge and butler service
- Private check-in and check-out
- Early check-in and check-out (subject to availability)
- 10% discount on services at Despacio Spa Centre
*Please note that charges may apply to some activities and for the use of some facilities.
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
All-inclusive
This hotel offers a 24 hour All-Inclusive service. It includes all of your meals, national and international drinks, cocktails and snacks. Please note that some dishes and wines at the restaurants are subject to an additional charge. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme.
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Dining
La Hacienda
- Buffet style featuring international cuisine with show cooking
- Serves breakfast, lunch and dinner
Dolce Vita
- À la carte Italian restaurant overlooking the sea
- Serves dinner
El Charro
- Located next to the pool
- Snack service and bar
- Mexican à la carte restaurant for dinner
Yookoso
- Asian restaurant with Teppanyaki grills
- Serves dinner
Blue Moon
- Romantic à la carte restaurant with international cuisine
- Serves dinner
Privilege Lounge Restaurant
- À la carte steak house with terrace facing the sea
- Exclusive to guests who have signed up for Privilege
- Serves breakfast, lunch and dinner
Mike’s Coffee
- Tea, coffee, pastries, a wide selection of smoothies and milkshakes
- All day dining
Pool Bar
- Located in the hotel pool
- A variety of snacks and cocktails throughout the day
Fresco Bar
- Selection of seasonal fresh fruit juices
Privilege Lounge Bar
- Terrace facing the sea
- A variety of snacks and cocktails throughout the day
- Exclusive to guests who have signed up for Privilege
- Open from 7.30am to 10pm
4.7
Google reviews (11103)
Astonaba
My first time in Mexico and the resort has been fantastic. Just the right size, not too big. Beautiful beach and scenery, the gardens are immaculate and have loved seeing some of the wildlife. The resort is super clean and well maintained. The staff are friendly, always have a smile on their face and the entertainment is great - shout out to all of the event team who are really friendly and lovely including Carlos, Oswyn, Kendall and Viri. There are two pools, one is more lively with a swim up bar, the other is more chilled. We enjoyed the foam party - it’s for people of all ages so don’t be put off. Bar staff make good cocktails, Francisco is great. We have mainly eaten at the buffet which has been good. Particularly enjoyed Brazilian night.
Jules Bouwmans-Chartrand
My wife and I stayed at this resort for 5 days and absolutely loved our experience. The staff work tirelessly to keep the entire facility clean and beautiful. We enjoyed the food and thought the buffet had a nice selection. There is also a good selection of a la carte restaurants to try. The entertainment team was incredible. They provided such great energy that everyone wanted to get involved in the pool activities. Even in the scorching sun, they were out there with a huge smile on their face, ensuring that the guests were having a good time. I have to give a special shout-out to Kendall- his charisma and personality were fantastic. He remembered our names and made us feel like family. We would recommend this resort to anyone looking for a nice laid back vacation☀️
Alex Booth
Just come back home from the most amazing week at Ocean Maya Royale!
The rooms are very nice, very well maintained by the cleaning staff who do a fantastic job. Cool tv and a minibar. Beds are so comfortable!
Food is gorgeous, spoilt for choice! The Italian restaurant overlooks the beach and is beautiful. The Mexican restaurant by the pool serves delicious food. The main one La Hacienda is the buffet and has a different theme every night which we loved. Couldn't fault the food, loved it!
The entertainment team are top notch, always full of joy, Kendell being the life and soul of the party. Great to meet him and the daily activities were a lot of fun. The rest of the team too, Moises, Dani and the rest of the crew, all put on a good show. Also the entertainment on an evening was great. There's always something to do or see.
The staff as a whole are all friendly and helpful, big shout out to the bar staff, you guys are great!
The only slight issue I would point out, and this isn't a complaint by any means, but I think the hotel could be a little bit stricter on people reserving sunbeds with towels. I get people are on holiday and want to have a good time, and it's fine if people are in the pool or getting food. But when people are getting up at 5-6am and then not seen for hours that's not right. That was a little bit frustrating, but then I didn't want to be that person who caused a scene by moving people's things. Which brings me on to my next mention of the fantastic member of the pool staff who helped me find two sunbeds on two occasions. Great guy!
But that said, it was an amazing holiday. I would highly recommend this hotel to anybody looking at coming to Mexico and I hope to return sometime.
Aragon Garro
My wife and I spent our Spring Break at the Ocean Maya Royale resort. This was our first time at an all-inclusive resort and we had a great time! The food was great and we enjoyed our time at the different restaurants. The blue team does an awesome job of letting everyone participate in the many activities throughout the day. Dali, Moises, Oswyn, Kendall, and Carlos were all awesome and helped us have a relaxing and fun vacation. I would definitely recommend this resort!
Diana ML
Honest Review - Read to the End
The hotel itself is just okay. However, what truly stands out and made my stay more enjoyable were the event staff. Carlos and Vicky are exceptional hosts who create a great atmosphere at every event they attend. They're incredibly friendly and easy-going, making each gathering feel special. Jonathan and Vicente from the restaurant were incredibly attentive, well-mannered, and provided excellent service.
That said, I had a significant issue with transportation. While it was supposed to be included in the price, and I confirmed this a couple of times before my check in day, the hotel failed to honor that agreement. This turned into a nightmare. When I raised the issue, the hotel was unhelpful, and instead of addressing the problem, they blamed the transportation company—a third-party service that operates within the hotel. Initially, they were friendly, but as soon as I explained the situation, they passed the responsibility onto the transportation company, which ultimately didn’t resolve anything.
If you’re planning to stay here, I highly recommend making your own transportation arrangements to avoid potential headaches. If you're looking for a hotel that will honor its promises, you may want to consider other options.
Some additional points: Not all rooms have beach views, and those that do are more expensive. The food quality is generally good, although not every restaurant lived up to expectations. Finally, if you happen to have noisy neighbors, be prepared to hear everything from their room.
In conclusion, it wasn’t the best experience, and I left feeling disappointed.
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