Elysium Boutique Hotel

Alexander No

It was a very nice stay with the best and friendliest hotel staff I have ever met. The team is very dedicated and young. The breakfast and dinner buffets are fantastic and delicious – the dessert buffet was especially outstanding. The room was super spacious and had a great pool. The large outdoor pool with the very comfortable loungers was also great. I would come back anytime. Best regards, Alex

Hira Himmel

The staff, especially Liana, were outstanding: extremely motivated, helpful, and solution-oriented. All staff were attentive, friendly, and always ready to help, which made my stay very pleasant and hospitable. Overall, I would rate the hotel four stars. It was a rather deserted place, and in the evening there were not many options to do something. The food, especially the dinner buffet, could have been better for a five-star hotel, as it was often only lukewarm. Breakfast was sufficient and satisfying, with good juices in the morning. The room service was excellent – always very clean. The pool area is perfect for those who prefer swimming there. The beach was a bit disappointing for me, because I thought it was a private beach from the hotel. But it turned out to be public and therefore not very clean. There are also some rocks. Personally, I felt most comfortable at the sunbeds of ocean side , even though they cost extra, as it felt safer for my belongings.

Julia KD

1/5 Stars – Disappointing Experience at a 5-Star Hotel in Crete I’m honestly baffled by the number of positive reviews this hotel has received. My stay was nothing short of a nightmare, especially for a so-called “5-star” establishment. Deceptive Beach Photos: The beach was one of the main reasons I booked this hotel. The photos online were stunning—wide, golden sand, clear water… everything I imagined for a perfect beach getaway. In reality, the beach was small, dirty, and cramped next to a busy road. Not only was it uninviting and narrow, but the water was filled with sharp stones and seaweed. This was not the serene spot I’d envisioned. It felt like classic false advertising. Noisy Spa: The spa was another major letdown. It’s supposed to be a place of relaxation, but the atmosphere was ruined by blasting techno music and loud chatter. It felt more like a bar than a tranquil retreat. Unacceptable Tea and Coffee: To make matters worse, the tea and coffee were served with salty water. When we asked about it, the staff claimed it was a known regional water issue, but honestly, there’s no excuse for serving subpar beverages at a “luxury” hotel. For the price we paid, I expected much better quality. Construction Noise: There was ongoing construction within the hotel, and it felt like they were rushing to finish before the season ended. The noise from drilling and general construction started early in the morning, ruining any chance of long rest or relaxation. This should have been handled in the off-season, not while guests are paying top dollar for what’s supposed to be a luxury stay. A Shocking Breakfast Surprise: The worst moment came at breakfast when my husband discovered 2 pieces of glass in his cereal. This is simply unacceptable, and a major safety concern. The One Positive: On a positive note, the hotel staff was friendly (Mikos, the front office manager is great) and tried their best to accommodate us. Initially, we were offered a room that smelled like sewage, with a leaking bathroom that flooded the floor. However, the general manager moved us from the second night to a larger room with a jacuzzi, and offered us a complimentary 30-minute massage which was a nice touch. Despite their efforts, no amount of charm could make up for the glaring issues with the hotel. In Conclusion: This hotel is far from 5 stars. It’s overrated, and misleading. I will not be returning, and I strongly advise others to look elsewhere for a truly relaxing and high-quality experience in Crete.

Yannick Caballero

We had an amazing stay at this hotel. The jacuzzi room was outstanding—spacious, bright, and beautifully decorated. The best part was the private jacuzzi on the terrace, which made the experience unforgettable. We also really appreciated the thoughtful welcome gesture from the hotel when we arrived. The bed was very comfortable, and the overall atmosphere of the room was both elegant and relaxing. The hotel’s pool could easily belong in a scene from White Lotus. We loved it so much that we ended up spending most of our time there. The staff were consistently attentive, friendly, and genuinely dedicated to ensuring our comfort throughout. The breakfast buffet was another highlight, offering an extensive selection of fresh and high-quality products. I highly recommend this hotel—it’s the perfect combination of comfort, style, and excellent service.

Raz Amit

We stayed at the hotel from September 27th to October 2nd, 2025. When we arrived, the staff was friendly and upgraded us to a bigger room, which we appreciated. They stayed polite and kind during our stay, and the gym was good. Unfortunately, almost everything else was disappointing: 1. On our balcony, there was a window from the bathroom of the next room, which felt very uncomfortable. The hotel offered to move us to another room, but it didn’t really solve the main problems. 2. The water in the shower and sink was very salty. We were told that this is normal for the region, but that’s not true — we had just stayed in another 5-star hotel nearby where the water was perfectly fine. The staff gave us extra bottled water to brush our teeth, which was nice, but it didn’t fix the problem. 3. The hotel photos online are not real. They are computer images of what the hotel might look like in 2026. It felt very misleading. 4. There was no hand soap by the sink, only body wash in the shower. We had to move it every time until, after several requests, the staff finally brought us another one. 5. There was only one set of towels, and again, it took several requests before we got more. 6. The breakfast was disappointing too — no fresh orange juice, and the coffee tasted bad, probably because of the salty water. When we asked for a refund for the unused nights because we wanted to leave, we were told it wasn’t possible and that we should contact Booking.com instead. The only option they offered was to change rooms, which wouldn’t have solved most of the issues. Overall, we left very disappointed. For a 5-star hotel, we expected much more. Sadly, we wouldn’t recommend this place.