Mitsis Rinela

Facilities

• Outdoor swimming pools with fresh water & sun terrace
• Restaurants (Highchairs in all restaurants)
• Bars
• Beach Access
• Separate section in the beach for “adults only”
• Sun beds and umbrellas free of charge on a real sandy beach with easy access
• Beach volley
• Wi-Fi dedicated internet access 2MBPs/user in all hotel areas (free of charge)
• Gym
• Spa centre with indoor pool (at extra charge, upon reservation), operated by external supplier
• Mini Club (4-7 years), operating all season, and playground (10:00–18:00) with parents’ check-in & check-out signature
• Parking Area
• 2 separate children pools with fresh water (10:00–18:00), supervised by lifeguard
• 1 pool with freshwater (08:00–20:00), supervised by lifeguard
• 2 mini water slides for children (ages 4–12)
• Boat trips via Mitsis Online Concierge platform, provided by external partners
• Creta Aquarium (1.5 km from the hotel)
• Dinosauria Park in Gournes (2.3 km from the hotel)
• Excursions all around Crete via Mitsis Online Concierge platform
• Minoan Labyrinth (archaeological site)
• Water city aquapark (1.5 km from the hotel)
• Entertainment day and night by recreation team
• Conference room
• Playroom with electronic games (at extra charge)
• Darts, board games and tournaments
• Table tennis (free of charge)
• 1 tennis court (free of charge)
• Baby cots free of charge
• Infant package: bottle warmer, steriliser, baby monitor, potty upon request (no extra charge)
• ATM machine at the lobby
• Blue Flag awarded beach area with smooth sandy access and free sunbeds/umbrellas
• Hairdresser (at extra charge), located inside the Spa
• Small library
• Main veranda
• Outdoor open-air theatre
• Outdoor parking area within the hotel premises
• Pool area
• Games room, mini market, boutique, jewellery shop, photography station
• Baby-sitting through online Concierge Platform (at extra charge)
• Bilingual staff
• Car rental office
• Concierge / Groom
• Currency exchange service
• Daily bath linen change, towel change upon request
• Daily newspapers and magazines (at extra charge, available in mini market)
• Fresh beach towels and a beach bag in the room upon arrival
• Florist on call (at extra charge)
• Free airport transfer exclusively for online bookings through www.mitsis.com
• Hotel Directory available via QR code
• Laundry & dry-cleaning service (at extra charge)
• Lifeguard by the pools and beach
• Luggage storage
• Medical cover - Doctor on call 24h (at extra charge)
• Online concierge to book hotel services, transfers & excursions
• Online table reservation for à la carte restaurants
• Reception services 24h
• Room service 24h upon request (€10 tray charge per order)
• Service around the pool & beach
• Transfers (at extra charge)
• Turndown service
• Wake up service
• Iron & ironing board
• Pillow choice

All-inclusive

The hotel offers numerous gastronomic delights throughout the day (24hrs) at no extra charge. At all bars, a large variety of cocktails, ice cream, and alcoholic and non-alcoholic drinks are offered generously. Please note that each à la carte restaurant can be booked only once per each week of stay (upon availability).

All-Inclusive Dining

• Main Restaurant
• Greek Taverna
• Italian Restaurant – Brunch
• Italian Restaurant – Dinner
• Steak House
• Pan-Asian Restaurant
• Pizza Station
• Grill Station
• Creperie
• Lobby Café Bar
• Lounge Bar
• Pool Bar
• Outdoor Theatre Bar
• Wine Bar
• Secret Bars
• Beach Bar
• Karpouzi Bar (fruit bar)
• Snack Boxes / Early Breakfast (on request)

Additional F&B Offerings

• 24h All-inclusive service
• Anniversary & Birthday Packages through online Concierge Platform
• Cotton candy cart (during the evening mini disco)
• Great variety of coffee served during breakfast
• Freshly squeezed orange juice during breakfast
• Vitamin bar during breakfast
• Greek breakfast corner & certified Cretan cuisine
• Seasonal fruits cart at the main pool and beach
• International spirits
• Popcorn cart (during the evening mini disco)
• Room service 24h (tray charge €10 per order)
• Slush at the Pool Bar and the Beach Bar
• Waiter service by the pools and beach (free of charge)

Additional Facilities & Activities Free of Charge

• Beach volley
• Darts
• Fitness workouts & aqua fitness
• Special events organised regularly (board games, tournaments etc.)
• Table tennis
• 1 Tennis court & equipment
• Wi-Fi dedicated internet access in all hotel areas
• Netflix

Additional Facilities & Activities With Extra Charge

• Games room (provided by external partner)
• Trips, excursions and packages via Mitsis online Concierge platform
• Mini market
• Boutique
• Jewellery shop
• Spa (available via Concierge platform)
• Photography kiosk

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

• 24hr buffet with local & international cuisine
• Theme corners: Greek, Italian, Cretan, Mediterranean, Asian, Latin American
• Meal times:
  • Early breakfast: 04:00 – 07:00 (Limited options)
  • Breakfast: 07:00 – 10:30
  • Lunch: 12:30 – 14:30
  • Dinner: 18:30 – 21:30
  • Late buffet: 22:30 – 04:00 (Cold & hot dishes)
• Room service: 24h (€10 tray charge)
• Meal variety: Gluten-free, lactose-free, diabetic, vegan, vegetarian (upon request)
• Drinks included: Draught beer, local wines, soft drinks, juices, bottled mineral water

• Beachfront location with sea views
• Specializes in Mediterranean, Cretan and Greek cuisine
• Breakfast (08:00 – 11:00) for selected room types
• Lunch: 12:30 – 14:30 (Last order 14:00)
• Dinner: 18:30 – 22:00 (Last order 21:30)

• Brunch: 09:00 – 12:00 (Last order 11:30)
• Menu: Eggs benedict, pancakes, omelettes, etc.
• Smoking not allowed
• Table reservation required (Concierge platform)

• Dinner: 18:30 – 22:00 (Last order 21:30)
• Menu: Pasta, risotto, pizza, Italian specialties
• Smoking not allowed
• Table reservation required (Concierge platform)
• Dress code: Island chic – no beach flip flops, sleeveless tops, or swimsuits

• Dinner only: 18:30 – 22:00 (Last order 21:30)
• Menu: Premium steaks and signature dishes
• Smoking not allowed
• Table reservation required (Concierge platform)
• Dress code: Island chic – no beach flip flops, sleeveless tops, or swimsuits

• Opening hours: 09:00 – 00:00 (Last order 23:30)
• Drinks included: Local alcoholic and non-alcoholic drinks, ouzo, cocktails, coffee, slush

• Opening hours: 10:00 – 01:00 (Last order 00:30)
• Entertainment and night shows

• Opening hours: 18:00 – 01:00
• Adults only area
• Premium wine, sparkling wine, sushi, cheeses, cold cuts

• Opening hours: 10:00 – 18:00
• Located in suites and villas with private/sharing pools
• Pool service at your sunbed

• Opening hours: 10:00 – 18:00 (Last order 17:30)
• Drinks and refreshments, slush, beers, ice cream

• Opening hours: 13:00 – 16:00 (Seasonal)
• Fresh & cold watermelon and seasonal fruits

• For guests on excursions
• Must be ordered by 20:00 (Concierge platform)
• Early continental breakfast available from 04:00

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