Overview
Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan insp...
Jet off for a feast of family fun at the Grand Riviera Princess Hotel, a luxurious 5-star beachfront getaway on Mexico’s sun-drenched Caribbean coast. Surrounded by lush tropical gardens and glistening pools, this opulent retreat boasts Mayan inspired architecture with thatched roofs and enjoys a blissful setting next to powdery white sands and crystal-clear ocean waters. You’ll spend heavenly nights in an exquisitely-appointed room or suite featuring a myriad of amenities and dine in a range of superb thematic restaurants where Asian, Italian, Swiss and Mexican cuisines are among the culinary delights which await. There’s a cutting-edge fitness centre for an energetic holiday workout and a sumptuous spa delivers the ultimate pampering experience. A host of other wonderful amenities which add to the appeal of the Grand Riviera Princess Hotel include a kids club, theatre, casino, disco, tennis, play area and a packed programme of evening entertainment.
How far is the nearest beach?
The resort is next to a long sandy beach.
Distance from the airport
Cancun International Airport is approximately 50km away from Grand Riviera Princess Hotel.
Pools
Restaurant
Bar
Restaurant
Kids Club
Spa
Wifi
Beach
Golf
Parking
Gym
Junior Suite
- Balcony/Terrace
- King-size bed or 2 double beds and sofa
- Bathroom with shower
- Hairdryer and vanity mirror
- Safety deposit box
- Coffee maker
- Mini bar (water, soft drinks, beer, stocked daily)
- Magnifying mirror
- Air conditioning and ceiling fan
- Satellite Plasma TV
- Free Wi-Fi
- Telephones
Deluxe Junior Suite Swim Out
- Balcony/Terrace with direct access to the pool
- King-size bed or 2 double beds and sofa
- Bathroom with hot tub
- Hairdryer and vanity mirror
- Safety deposit box
- Free Wi-Fi
- Coffee maker
- Mini bar (water, soft drinks, beer, stocked daily)
- Magnifying mirror
- Air conditioning and ceiling fan
- Satellite Plasma TV
- Telephones
Platinum Suite
- Balcony/Terrace with sea or garden views
- Beachfront location
- King-size bed or 2 double beds and sofa
- Hot tub in bathroom and terrace
- Hairdryer and vanity mirror
- Safety deposit box
- Free Wi-Fi
- Coffee maker
- Mini bar (water, soft drinks, beer, stocked daily)
- Magnifying mirror
- Air conditioning and ceiling fan
- Satellite Plasma TV
- DVD/CD
- Telephones
- Bathrobe and slippers
- Iron and ironing board
Master Suite
- Balcony/Terrace
- Living room and dining room
- King-size bed
- Bathroom and terrace with hot tub
- Hairdryer and vanity mirror
- Reserved area on the beach
- Mini kitchen
- Spa package
- Safety deposit box
- Free Wi-Fi
- Coffee maker
- Mini bar (water, soft drinks, beer, stocked daily)
- Magnifying mirror
- Air conditioning and ceiling fans
- Satellite Plasma TV
- DVD/CD
- Telephones
- Bathrobe and slippers
- Iron and ironing board
All-inclusive
If you choose to go all inclusive, the programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
4.4
Google reviews (10407)
Manish Khullar
Lorenzo at the snack Riviera was my waiter for breakfast everyday and was incredibly hard working, polite, and always knew my drinks and would have them at my table ready to go each morning. He was very professional, yet fun and it was obvious he really enjoyed meeting and talking to people. Hands down one of the best staff members I've met (although all were great) and he went above and beyond for everyone in his section to ensure everyone was happy.
N.L
Room 6027 was infested with mold. It was literally coming out of the tile in the bathroom and on the outside of the room in the hallway. We just returned home yesterday, and my child and I have a respiratory infection and will be seeking medical attention immediately.
The curtains had black mold spores on them, white/grayish mold on the tiles, and the smell was so bad. We were coughing and now left with a respiratory health concern.
We were ground level, so leaving our door open to circulate the air was not an option. I called the front desk several times asking to be moved but told they were at full capacity and didn't really seem to care. They likely did have a room available, but maybe not at the same rate? Money over health, right?
I also understand that this part of Mexico is humid. Mold is a thing.. but you can clearly see from the photos and video that there was work done in this room to cover it up. They didn't deal with the issue. They just 'patched' it to get the next person in there.
I feel bad that the staff are subjected to this health concern and whatever other guests are coming through.
Maybe others don't notice it because everyone is heavily drinking? (We were completely sober this entire trip) Not sure, but it was obvious. Concerning they are putting children in this room.
Staff throughout the resort were amazing, management and front desk not so much.
I will be sharing this information with a number of streams and platforms so people aren't subjected to this.
Jon Daniels
It's great, I do have a lot to say about the side workers trying to hustle you for the excursions lol they will talk your ears off about the deals but they are very kind and mean well.
It's a beautiful spot regardless of other reviews. I do say it was interesting to adjust to because you're so away from society. You won't be hearing any car engines roaring, no police sirens going or anything like that.
The amount of alcohol that is on the premise is very wild and it is very welcoming
Janell Gutierrez
Rooms were clean. House keeping came daily and towels were refreshed in the evening. The food was good at the buffet and the steakhouse, the Italian restaurant, the sushi restaurant and the sports bar. We didn’t try the others. We did try the Thai and it wasn’t for us. But everything else we ate was great. The shows at night were cute. And, the people in the shows work hard at putting on an entertaining show. The entire staff from check in, to the ones who helped make dinner reservations for each night and the staff at the each restaurant were excellent and so nice and friendly.
Ken
Stayed here for a week from Vancouver Canada. It was a beautiful property, very well maintained. Beach was gorgeous. Food was mediocre at best. Most staff spoke English which was very helpful. Plenty of options for dinners and buffets but as said previously food wasn't the greatest. Loved seeing all the wildlife on the property. Even seen a family of Monkeys on the way to the beach one morning. They have shuttle service 3 times a day to the city for $5 usd per person which was nice otherwise it's 500 pesos via taxi. I honestly had the time of my life here. It was my first time in Mexico and far surpassed what I was expecting. Oh expect to do alot of walking the property is huge and we definitely got our steps in everyday staying here.
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