Overview
Discover the best of 5-star luxury living at Grand Sunset Princess All Suites Resort and Spa on the golden sands of Playa del Carmen. Brimming with fabulous facilities designed to accommodate either a day of relaxation or a heart-pumping sports se...
Discover the best of 5-star luxury living at Grand Sunset Princess All Suites Resort and Spa on the golden sands of Playa del Carmen. Brimming with fabulous facilities designed to accommodate either a day of relaxation or a heart-pumping sports session, you’ll be spoilt for choice throughout your holiday. Peaceful swimming pools where you can while away the hours with a good book, jacuzzis for bubbles, or lively pools for families to play together. Plus, tennis courts, exercise classes, kids’ club, games and water sports are all on the daily menu. For total relaxation, treat yourself at the spa where calm and serenity are the focus, with multisensory treatment rooms and a comprehensive beauty salon. The resort has the ultimate all-inclusive package, featuring an exceptional array of dining choices, plus numerous bars and an endless list of exciting activities. There’s something for every palate with cuisines from around the world, including delicious Mexican classics for those who want to taste the local fare. Nightlife offerings at Grand Sunset Princess are a sensational mix of live music, chilled-out bars, and dancing, so whatever your mood, there’ll be an after-dark spot to suit. No detail in comfort or decadence has been missed at this paradise resort, creating an idyllic setting for your dream holiday come true.
How far is the nearest beach?
Grand Sunset Princess All Suites Resort and Spa is set along a pristine stretch of sand. The sea here is warm and crystal clear – perfect for a refreshing dip!
Distance from resort centre
With so much to do within the resort, many guests never want to leave! However, if you do fancy getting out and about, the centre of Playa del Carmen is within easy reach, approximately 15 minutes away by car and there’s a complimentary shuttle service for easy access. Grand Coral Golf Riviera Maya is about 15-minutes’ away, and a list of fantastic excursions and tours can be arranged within resort.
Distance from airport
Cancun International Airport is approximately 63km away from Grand Sunset Princess All Suites Resort and Spa.
Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Kids Club
For Families
Junior Suite
- Located near the main building with direct access to the restaurants
- Furnished balcony or terrace
- 1 king-sized bed or 2 double beds
- Bathroom with shower
- Sofa
- Flat screen TV
- Minibar
- Coffee maker
- Hairdryer
- Telephone
- Safe
- Ceiling fan
- Air conditioning
Junior Suite Deluxe
- Furnished balcony or terrace
- 1 king-sized bed or 2 double beds
- Bathroom with hot tub
- Sofa
- Flat screen TV
- Minibar
- Coffee maker
- Hairdryer
- Telephone
- Safe
- Ceiling fan
- Air conditioning
Junior Suite Deluxe Swim-out
- Direct access to the swimming pool from the room
- Furnished balcony or terrace
- 1 king-sized bed or 2 double beds
- Bathroom with hot tub
- Sofa
- Flat screen TV
- Minibar
- Coffee maker
- Hairdryer
- Telephone
- Safe
- Ceiling fan
- Air conditioning
Laguna Villa Suite
- Furnished balcony or terrace with Jacuzzi
- 1 king-sized bed
- Bathroom with hot tub
- Bathrobes and slippers
- Sofa
- Flat screen TV
- Minibar & in-room premium bar
- Coffee maker
- Hairdryer
- Telephone
- Safe
- 2 ceiling fans
- Air conditioning
- 18+ only
Guests in the Laguna Villa Suite also enjoy the following privileges:
- Daily international newspaper
- Aromatherapy for the room on request
- Reserved area on the beach with butler drinks service
- Private pool with waiter service
- A la carte breakfast and lunch service, plus 1 special dinner per stay
- 1 water circuit at the spa per person per week
- Free spa package
- Discounts on spa treatments
- Discounts on golf green fees
- Discounts at water sports centre
Facilities
Guests can enjoy a wealth of facilities within the resort, as well as in the sister resort next door - Grand Riviera Princess. These include:
- 16 swimming pools for adults and children
- Jacuzzis
- Spa
- Fitness centre
- Water sports
- Kids’ club (ages 4 to 12 years)
- Teens’ club (ages 13 to 17 years)
- Games room
- 6 tennis courts
- Multi-use sports court
- Daytime activities such as Zumba classes, water volleyball and kayaking
- Evening entertainment for all ages
- Buffet restaurants
- A la carte restaurants
- In-room dining
- Bars
- Disco lounge
- Concierge service
- 24-hour reception
- Medical centre
- Business centre
- Shops
*Please note that charges may apply to some activities and for the use of some facilities.
All-Inclusive
Guests booking an all-inclusive package at Grand Sunset Princess All Suites Resort can enjoy the following:
- 24-hour all-inclusive service
- International buffet dining
- A la carte dining
- Bars
- Snack bar
- Daytime activities
- Live evening entertainment
- Non-motorised water sports
- Access to the gym and spa complex
- Kids’ club (Ages 4 to 12 years)
- Teens’ club (Ages 13 to 17 years)
- Archery (Aged 18+)
- Tennis courts
- Multi use sports court
- Introductory scuba lesson
- In-resort transportation
- Free Wi-Fi
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Up to 20% off
Up to 20% off
Up to 20% off. All savings are already applied to the prices shown when travelling between 1st May 2025 - 30th June 2025 **Blackout Dates Apply
Up to 19% off
Up to 19% off. All savings are already applied to the prices shown when travelling between 2nd January 2025 - 31st March 2025 **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
4.5
Google reviews (9992)
Erin Sidhu
This resort was by far one of the worst ones I have been too. The food is BAD. I don’t expect much from resort food but I do expect to be able to eat something. There was NOTHING that was good here. The mash potatoes tasted like water. The bread was always hard.
The first thing that happened is that they false advertised an upgrade to us. They pointed bigger pools and told us there were cabanas on the beach. Both were lies. The upgrade is NOT worth it.
The rooms were smelly. Something was always broken. Our room flooded once due to wear and tear in the room. The second time they didn’t notify us the slide door was broken so an animal broke in which is common on the second floor.
Edison (the manager) said they didn’t care that my best friend’s 30th birthday was ruined as a result of this resort. Point blank said he did not care.
Overall, def go to a different resort. This one is not worth your money.
David Ney
This all-inclusive resort has close to everything one could/should ever want included! There are several types of all-inclusivity, which would include everything one could possibly want, such as a better & premium selection of alcohol, villas & suites, instead of our very spacious rooms and access to the pool directly from your room; depending on the size and ages of your children, this might be a real bonus, but in our case, the basic plan was perfect. The cleaning staff are wonderful and the staff in all of their dining rooms are very friendly and competent. A special Shout Out to Fatima Hernandez, who has been incredibly helpful and caring at their buffets. She is always happy to serve our newest parents and child so that they have never had to find anything on their own. She is a glowing example of personalized service.
Looking for a resort that will please... This resort is definitely a must-see!
Tabitha Fletcher
Well we just got home yesterday and we will not be back. We had amazing service at 2 restaurants but other than that the rest were sub-par for a so-called 5-star resort. The booking for the restaurants are always filled yet restaurants were half empty, leading us to eat at the cold buffets or order horrible options for room service.
All inclusive was a big lie too. Immediately at arrival they push you to spend more money, we chose to do the upgrade at arrival to ensure we could try to enjoy the experience. Non-stop every day they push push push you to spend more money. The beach is filled with not only hotel staff but local residents bugging you to yet again spend more money. If you want a calm beach experience you need to go at sun rise.
Our room wasn't that great but we didn't go for the room.
I am very disappointed and will not be back.
navneet sangari
For all inclusive vacations, this could be one of the best hotels to stay. The food and drinks were nice but the service was excellent... Not too high end and serves all people from various walks of life more than they could imagine
Prisca Kasaato
Please do not listen to the bad reviews here.. we are currently staying here, we arrived yesterday and so far our stay has been absolutely incredible.
All of the staff are so attentive, the rooms are SPOTLESS and the aircon is powerful with this heat, the amenities in the room are great, entertainment is great, and don’t get me started on the food.
I’ll be honest I was nervous before checking in due to the reviews on here.. but it’s all a lie. Just greedy people who want to pay less for excellent service and expect royalty treatment after any inconvenience!! The food is EXCELLENT. I have allergies, and do not eat fish/seafood and I’m very picky and yet I had SO many options in the buffet.. I don’t see where the reviews come from when you say the food is disgusting, it’s tasty and presented so well. Again, the staff are amazing. The pools are colder yes, but you’re in Mexico in 30 degree Celsius heat🤣 you cannot expect a heated pool in this weather!! It’s perfect.
Again sunset, they offer so many alcohol options here, swim up bars, taco stations (which are incredible btw), cheap shuttle service to playa, and the beach is walking distance with great views and sand 😍. Cannot ask for more. Thank you sunset staff! We are so excited to continue our stay here and will be back again ☀️ - UK.
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