Grand Sirenis Riviera Maya Resort

Brittany Nelson

Really more of a 3.5 stars. We just got home from a week stay at Grand Sirenis and it was great. The pools were warm and fun, loved the lazy river, and loved that it was located on the ocean. The spa was very nice- we got the hydrotherapy and couple's massage package. Very relaxing. My only complaint was that the all inclusive meals (buffet) were mostly western foods, I was hoping to be experiencing more traditional Mexican foods, which was part of the reason we were there. We didn't get a chance to do any a la carte restaurants, as they're apparently hard to get into. Staff and service was exceptional. Everyone was knowledgeable and very friendly. The room was a nice size and included a jacuzzi bathtub and a balcony. I liked that the lights were motion activated and on a timer, but we could figure out how to get the lights to stay on, so they would often turn off while you were in the shower. Overall, a great experience.

Oz Adventures

They recently did a renovation and it looks nice, service was very good, we had multiple people always checking in on us, just a few names to mention: Jared, Jharys, Salvador, Erik, Adan, Aldair, Mauro, Eduardo and Susana. The food was pretty good, I was impressed for it being the all inclusive resort, the buffets were well stocked, there was good variety of food and the à la carte restaurants were very good. It never seemed to crowded as the property is very big and has 3 different pools plus the beach area, plenty of activities for the kids and adults as well. I’m definitely looking forward to returning to this place!

Canh Vo

This was our second stay at the Grand Sirenis Riviera Maya, (July 2023 and October 2025) and honestly, it has become our favorite resort out of all the places we’ve visited. While our first trip was great, our October visit was truly exceptional. The resort felt more relaxed, it wasn’t crowded and there were always plenty of chairs available at both the pools and beach, which made it even more enjoyable. Every staff members we encountered was warm, friendly and eager to help. Whether we had a question or needed anything, they went above and beyond to make sure our stay was perfect. It’s a level of care that really makes a difference for us. The buffet were good with a wide variety of food options and the a la cart restaurants offered great dining experience - especially the CARNAL. There are plenty of bars throughout the resort, so a refreshing drink is never far away. The smoothie and healthy drinks next to the pool is also amazing - don’t miss out on the juices! The pools and the beach are beautiful, clean and well maintained. We loved the wildlife around the resort - coatis, iguanas, and other animals up close added a special touch to the tropical atmosphere. The daily activities kept things fun and the theater shows at night were entertaining. Overall, Grand Sirenis has given us two wonderful vacations and we’re already looking forward to returning again. Highly recommend this resort!

Emma Maude

Wonderful stay, food is beautiful. Coffee shop is brilliant. Shows in the theatres are brilliant. Cecilio in soprts/entertainment is a brilliant coach, archery and shooting were our favourites, did this activity multiple times. He made it fun and gave good advice. The wildlife spotting is fantastic and the grounds itself are beautiful. Wonderful hotel with wonderful staff, especially Cecilio ❤️

Alex Lucas

My wife and I visited for 10 days this November. We had previously stayed at the neighbouring TRS Hotel last year and were excited to return to Mexico, this time via a Tui package holiday. We were not expecting a hotel on the same level as the TRS given the price disparity, but overall the Grand Sirenis did not disappoint. We arrived ahead of the transfer bus, so check-in was easy and smooth, and our room was ready upon arrival at around 2:30 p.m. The room (2514) was very clean, aside from a few marks on the fabric headboard which could be removed with a bit of elbow grease. The size was impressive, and the bathroom was spotless. We had a tour of the resort while being driven to our room in a golf cart, of which there are plenty available. However, the resort is completely walkable, so you don’t need to use these at all. We found the buffet food exceptional, with plenty of choice and a breakfast that also caters to the British palate (think baked beans and “normal” hash browns!). We ate at most of the restaurants, except three. Booking via the website link was the easiest way, though often only later slots were available. We don’t mind eating late on holiday, so this wasn’t an issue. All the food at the restaurants was of a high standard, and in many cases the quality was such that we would happily pay for it at home if dining out. We didn’t manage to get a seat at the cocktail bar, which was always packed when we went by. Not to worry though, as there were ample cocktails on offer at the main bars all night. There is a “premium” / “ultimate” club which, as far as we can tell, is some sort of timeshare arrangement that naturally appeals more to U.S. customers. We declined the offer of a breakfast disguised as a sales pitch. From what we can tell, this means better rooms and some extra choices at mealtimes. Perhaps with an eye on the U.S. market again, they also get their own golf carts to transport them around. As expected, and something we also experienced at the TRS, there is a notable change in vibe (and volume) at the weekends when Americans come over for a long weekender. Next time, we would simply book a trip out on the Saturday. We travelled as a couple and didn’t find the presence of children too noticeable, save for a couple of occasions—but as usual, the blame lay with the parents. We would perhaps have liked a few more adult-focused activities, but for us this trip was all about relaxation, of which we found plenty. The only significant negative worth mentioning is that on numerous occasions, while walking alone on the beach, I was offered drugs. There are numerous vendors offering vapes and cigarettes, but it turns out they also offer much more. Given this is a private beach and resort, it’s disappointing that this is openly tolerated by the hotel. We would both strongly recommend this resort to others and, overall, credit goes to the staff who, on the whole, make you feel very welcome.