Overview
Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of ...
Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of activities on offer, as well as sumptuous accommodation and extensive dining options. A stay at the Dreams Riviera Resort and Spa also takes you beyond the all-inclusive experience with its Unlimited-Luxury concept where everything is included to ensure you enjoy a Mexico holiday that you will remember forever.
How far is the nearest beach?
Next to the beach.
Distance from airport
Approximately 24km away from Cancun International Airport.
![Pools]( "3 Swimming pools and 2 outdoor whirlpools")
Pools
![Restaurant]( "8 Restaurants and a Café")
Restaurant
![Bar]( "6 Bars")
Bar
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "Dreams Spa by Pevonia")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "Children’s Club")
Kids Club
![For Families]( "Family-Friendly")
For Families
Premium Deluxe Garden and Tropical View
- King-size bed or 2 double beds
- Furnished Balcony/terrace with garden/tropical views
- Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
- Satellite TV
- Air conditioning
- Complimentary Wi-Fi
- Sound system with in-house music channels
- CD/DVD player
- Alarm clock with MP3 docking station
- Electronic safe
- Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
- Coffee/tea maker
- Hairdryer
- Telephone
- Extra bed and crib available on request
- 24-hour room service
- Twice-daily maid service
- Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Premium Deluxe with Plunge Pool
- Private terrace with plunge pool and garden or pool views
- King-size bed or 2 double beds
- Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
- Satellite TV
- Air conditioning
- Complimentary Wi-Fi
- Sound system with in-house music channels
- CD/DVD player
- Alarm clock with MP3 docking station
- Electronic safe
- Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
- Coffee/tea maker
- Hairdryer
- Telephone
- Extra bed and crib available on request
- 24-hour room service
- Twice-daily maid service
- Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Premium Deluxe Ocean View
- King-size bed or 2 double beds
- Furnished Balcony/terrace with ocean views
- Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
- Satellite TV
- Air conditioning
- Complimentary Wi-Fi
- Sound system with in-house music channels
- CD/DVD player
- Alarm clock with MP3 docking station
- Electronic safe
- Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
- Coffee/tea maker
- Hairdryer
- Telephone
- Extra bed and crib available on request
- 24-hour room service
- Twice-daily maid service
- Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Preferred Club Ocean View
- King-size bed or 2 double beds
- Furnished terrace with outdoor jacuzzi and ocean view
- Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
- Satellite TV
- Air conditioning
- Complimentary Wi-Fi
- Sound system with in-house music channels
- CD/DVD player
- Alarm clock with MP3 docking station
- Electronic safe
- Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
- Coffee/tea maker
- Hairdryer
- Telephone
- Extra bed and crib available on request
- 24-hour room service
- Twice-daily maid service
- Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Preferred Club Privileges, including:
- Personalised check-in and checkout
- Concierge service
- Private beach section and waiter service
- Access to private lounge
- Complimentary access to hydrotherapy spa area once during stay
- Upgraded mini bar service
- Pillow menu
- Upgraded luxury bath amenities
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
- Complimentary newspaper in suite daily
- Complimentary computer access in private lounge
Preferred Club Ocean View and Pool Front
- King-size bed or 2 double beds
- Furnished terrace with outdoor jacuzzi and ocean and pool views
- Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
- Satellite TV
- Air conditioning
- Complimentary Wi-Fi
- Sound system with in-house music channels
- CD/DVD player
- Alarm clock with MP3 docking station
- Electronic safe
- Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
- Coffee/tea maker
- Hairdryer
- Telephone
- Extra bed and crib available on request
- 24-hour room service
- Twice-daily maid service
- Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Preferred Club Privileges, including:
- Personalised check-in and checkout
- Concierge service
- Private beach section and waiter service
- Access to private lounge
- Complimentary access to hydrotherapy spa area once during stay
- Upgraded mini bar service
- Pillow menu
- Upgraded luxury bath amenities
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
- Complimentary newspaper in suite daily
- Complimentary computer access in private lounge
All-Inclusive
The Dreams Riviera Cancun Resort and Spa Unlimited-Luxury all-inclusive package includes the following:
- Limitless access to gourmet a la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- Free Wi-Fi
Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Up to 43% off
Up to 43% off
Up to 43% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply
4.4
Google reviews (4952)
Darryl L Pillipow
Our stay was absolutely incredible! From start to finish, the service was top shelf—every detail was thoughtfully handled, and the staff went above and beyond to ensure we had a fantastic experience.
The food was outstanding, with a wide variety of delicious options that catered to all tastes. Whether it was breakfast, lunch, or dinner, each meal was a treat.
The real standout, however, was the staff. Every single person we encountered was friendly, courteous, and genuinely eager to make our stay memorable. Their warm smiles and professionalism added a special touch to the trip.
This resort is a perfect blend of luxury, comfort, and exceptional hospitality. We can’t wait to come back and experience it all over again! Highly recommend to anyone looking for a relaxing, top-notch vacation.
Meagan D'Antone
Probably a 3.5 star place at best. If you've stayed at a 5 star resort before, this is a huge disappointment. Starting with the food; all the restaurants open at different times and if you don't go exactly when they open, it's an hour wait. They can't accommodate large families and if you have a larger family, they don't take reservations. Food quality is average for resort, nothing to comment on. Depending on what's going on at the resort, they just close restaurants, including the buffet making it very difficult to eat. Room service takes an hour and is very poor quality. In terms of the rooms, they were not cleaned daily. The beds were made once a day. Turn down service was hit or miss. We had to asked several times to restock the fridge. They kept taking our bottle water (we needed it for formula). Just not the 5 star standard. Service was okay. About half the staff seemed annoyed and that we were bothering them. We had to constantly request the things that were included with the cabanas and for the large party cabana. Club level ended up being a joke and was not the same as other resorts. The lounge was nice, but it's just a room to the side and the appetizers were only steamed veggies and salad. The only club restaurant always had a wait. We also had to continously request the items that were included with the club level. Anyone can access the club beach and we were never asked to show we were club. Overall, very much 3 star. Disappointment if you expect 5 star standard
Damaris Gonzalez
This was by far one of the best hotels we’ve ever stayed at. The staff was super friendly and always happy to see us. The food at the restaurants was phenomenal and well worth the wait. Unfortunately, we encountered a lot of seaweed, but that didn’t stop us from swimming in the ocean. Although we had to switch rooms due to a faulty air conditioner, the team promptly moved us to a different room, and the service recovery was exceptional. My kids are already asking if we can return to this same resort in the near future.
Venus Zhang
I had an extremely disappointing experience at this resort. I was here for my best friend’s wedding, and the poor management, rude staff, and subpar amenities completely ruined what should have been an enjoyable stay.
On the wedding day, I had a hair and makeup appointment at the spa which will take around 1.5hours . Despite arriving on time, it took them 3.5 hours to finish due to their chaotic and disorganized scheduling. This was completely unacceptable especially for a wedding day when timing is crucial.
We also paid extra for club preferred package (expecting for a better service of course), stayed for 2 nights and planned to check out on the wedding day, moving straight to our next hotel after the wedding. The resort offered us another room for a few extra hours at an additional $100, which we agreed to. However, when it was time to check out and head to the wedding, the front desk ignored our calls for luggage assistance so we had to leave bags in a friend’s room and rushed to the wedding.
The wedding was amazing, and we stayed until 3am. At that point, it was too late to leave, so we slept in the friend’s room and checked out first thing in the morning. However the front desk refused to give us a checkout pass unless we paid a full day fee, even though we used no hotel services—no room, no food, no drinks, nothing (but we were ok with it as we did check out the next day) To make matters worse, Gadiel and Daniel at the front desk (very likely we were given fake names) refused to refund the $100 late check out fee we had already paid. Their rude and unprofessional behavior was shocking and they even forced us to sign receipted multiple times to match passport signature, as if they were expecting a credit card dispute.
Beyond the front desk nightmare, the food was very basic, far from the quality you’d expect at a luxury resort, all the drinks are pretty watered down. The towels were old, worn out, and should have been replaced long ago.
I travel very frequently and have stayed at countless hotels, but this was by far the worst front desk experience I’ve ever had. It seems that for a brand like Hyatt, individual customers don’t matter—the front desk just try every possible way to squeeze extra money out of guests. The unprofessional staff, outdated amenities, and bland food left such a bad taste. Will never return!!!
Jason Haldeman
Outstanding service and beautiful accommodations ! Super friendly staff, went for a destination wedding, left loving your resort. Excellent service especially from our room attendant Julieta! She was friendly, professional and outstanding at her job!
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