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    Back   Home     Destinations     Caribbean     Mexico     Dreams Riviera Cancun Resort and Spa

Located In: Mexico

Dreams Riviera Cancun Resort and Spa

Google Logo 4.4 Google reviews (4974)
Best Price From £1149.00pp
Apr 2025
£1379 pp
All Inclusive
May 2025
£1149 pp
All Inclusive
Jun 2025
£1169 pp
All Inclusive
Jul 2025
£1349 pp
All Inclusive
Aug 2025
£1299 pp
All Inclusive
Sep 2025
£1199 pp
All Inclusive
Oct 2025
£1229 pp
All Inclusive
Nov 2025
£1429 pp
All Inclusive
Dec 2025
£1489 pp
All Inclusive
Jan 2026
£1719 pp
All Inclusive
Feb 2026
£1749 pp
All Inclusive
Mar 2026
£1759 pp
All Inclusive
Apr 2026
£1809 pp
All Inclusive
Aug 2026
£1819 pp
All Inclusive
Up to 43% off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Resort Video
Offer Details
Hotel Reviews
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Overview

Overview

Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of ...

Relax on sun-kissed white sands or plunge into crystal clear waters during a heavenly tropical escape at the Dreams Riviera Resort and Spa. Perfect for families or couples, you can do as much or as little as you like, with a magnificent array of activities on offer, as well as sumptuous accommodation and extensive dining options. A stay at the Dreams Riviera Resort and Spa also takes you beyond the all-inclusive experience with its Unlimited-Luxury concept where everything is included to ensure you enjoy a Mexico holiday that you will remember forever.

How far is the nearest beach?

Next to the beach.

Distance from airport

Approximately 24km away from Cancun International Airport.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Click to read more

Accommodation
Premium Deluxe Garden and Tropical View
  • King-size bed or 2 double beds
  • Furnished Balcony/terrace with garden/tropical views
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Premium Deluxe with Plunge Pool
  • Private terrace with plunge pool and garden or pool views
  • King-size bed or 2 double beds
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Premium Deluxe Ocean View
  • King-size bed or 2 double beds
  • Furnished Balcony/terrace with ocean views
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children
Preferred Club Ocean View
  • King-size bed or 2 double beds
  • Furnished terrace with outdoor jacuzzi and ocean view
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Privileges, including:

  • Personalised check-in and checkout
  • Concierge service
  • Private beach section and waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in suite daily
  • Complimentary computer access in private lounge
Preferred Club Ocean View and Pool Front
  • King-size bed or 2 double beds
  • Furnished terrace with outdoor jacuzzi and ocean and pool views
  • Bathroom with jetted aromatherapy whirlpool bathtub, separate shower, telephone and luxury bath amenities
  • Satellite TV
  • Air conditioning
  • Complimentary Wi-Fi
  • Sound system with in-house music channels
  • CD/DVD player
  • Alarm clock with MP3 docking station
  • Electronic safe
  • Complimentary mini bar refreshed daily with beer, juices, soft drinks and bottled water
  • Coffee/tea maker
  • Hairdryer
  • Telephone
  • Extra bed and crib available on request
  • 24-hour room service
  • Twice-daily maid service
  • Capacity: King room – up to 2 adults and 1 child. Double room - up to 3 adults and 1 child or up to 2 adults and 2 children

Preferred Club Privileges, including:

  • Personalised check-in and checkout
  • Concierge service
  • Private beach section and waiter service
  • Access to private lounge
  • Complimentary access to hydrotherapy spa area once during stay
  • Upgraded mini bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in suite daily
  • Complimentary computer access in private lounge

Facilities

Facilities

  • Swimming pools, including an adults-only infinity pool, 2 child-friendly pools and a splash park
  • Outdoor whirlpools
  • Children’s club (children must be fully potty-trained)
  • Dreams Spa by Pevonia
  • Fitness centre
  • Free Wi-Fi
  • No-motorised water sports, including kayaking, snorkelling, sailing water polo and hobie cats
  • Scuba diving (local charge)
  • Sport fishing (local charge)
  • Swimming with dolphins (local charge)
  • 8 restaurants
  • Café
  • 6 Bars
  • Football
  • Water and land aerobics
  • Climbing pyramid
  • Biking
  • Yoga
  • Table tennis
  • Beach and volleyball
  • Cooking and cocktail lessons
  • Dance lessons
  • Spanish lessons
  • Euro bungee
  • Beach Olympics
  • Theme nights
  • Mexican bingo
  • Weekly beach parties
  • Big screen movies
  • Pool
  • Babysitting (local charge)

All-Inclusive

All-Inclusive

The Dreams Riviera Cancun Resort and Spa Unlimited-Luxury all-inclusive package includes the following:

  • Limitless access to gourmet a la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • Free Wi-Fi

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Dining

Dining

Bordeaux

  • Fine French cuisine (adults only)

El Patio

  • Authentic Mexican cuisine

Himitsu

  • Pan-Asian cuisine

Oceana

  • Local and international seafood specialities

Portofino

  • Grilled favourites

World Café

  • International Buffet

Barefoot Grill

  • Poolside snacks

Coco Café

  • Deli snacks

Resort Video

Resort Video


Offer Details

Up to 43% off

Up to 43% off
Up to 43% off. All savings are already applied to the prices shown when travelling between 1st March 2025 - 31st October 2025 **Blackout Dates Apply

Hotel Reviews
Google Logo 4.4 Google reviews (4974)
Jack Pajak
This was our kids first trip to Mexico to an all inclusive resort. We all had a blast, all of the staff were very kind, patient and attentive. The food was great, but I particularly enjoyed the tortilla soup. The drinks were about what one would expect, overly sweet and watered down but in the heat they did the trick. The property and rooms were immaculate, they were constantly cleaning and doing maintenance. Finally the shows and entertainment were top notch. I particularly enjoyed the prehispanic and samba dance shows. I would definitely recommend Dreams Riviera Maya for families. It's a great resort, give it a shot for your next family trip.

C. Larmore
The food here is near inedible. Even for Mexico it sets a low for us. The buffet food sits hours and there are tons of odd dishes. We had raw fish tacos served to us at the beach side place. The Italian restaurant had great steak and ok pasta, however it takes no reservations and has a 90 minute wait commonly at dinner times. Mexican restaurant chicken was shoe leather. Its just really tough to get the value out of the all inclusive here unless your drinking a lot of booze. We went offsite for food and it was 100% tastier. Rooms were nice and the house keeping did a really constant and impressive job. Rooms were Clean and well air conditioned. The service and entertainment staff was awesome. Especially the entertainment staff. UZZY and Eric did a great job pulling people into activities and keeping the fun going at the pool area. The guests really enjoyed it and they got even hesitant people involved. The Location is really pretty off the beaten path if you are seeking party life style. It is more relaxed here. We had some nice morning beach walks. Watch out for glass tho especially southbound. The food is the only reason for the 3 star review.

Meagan D'Antone
Probably a 3.5 star place at best. If you've stayed at a 5 star resort before, this is a huge disappointment. Starting with the food; all the restaurants open at different times and if you don't go exactly when they open, it's an hour wait. They can't accommodate large families and if you have a larger family, they don't take reservations. Food quality is average for resort, nothing to comment on. Depending on what's going on at the resort, they just close restaurants, including the buffet making it very difficult to eat. Room service takes an hour and is very poor quality. In terms of the rooms, they were not cleaned daily. The beds were made once a day. Turn down service was hit or miss. We had to asked several times to restock the fridge. They kept taking our bottle water (we needed it for formula). Just not the 5 star standard. Service was okay. About half the staff seemed annoyed and that we were bothering them. We had to constantly request the things that were included with the cabanas and for the large party cabana. Club level ended up being a joke and was not the same as other resorts. The lounge was nice, but it's just a room to the side and the appetizers were only steamed veggies and salad. The only club restaurant always had a wait. We also had to continously request the items that were included with the club level. Anyone can access the club beach and we were never asked to show we were club. Overall, very much 3 star. Disappointment if you expect 5 star standard

Geeshan Subasingha
Disappointing Experience – False Promises and Poor Service I recently booked Dreams Riviera Cancun Resort & Spa for a family vacation, expecting a high-quality experience. While some aspects were enjoyable, the overall stay was disappointing due to misleading promises, poor service, and unprofessional staff. The Positives The waiters, waitresses, and bar/restaurant servers were excellent—attentive, friendly, and provided the level of service you’d expect. I also had no major issues with the food, despite some negative reviews online. However, let’s be clear—this is not a 5-star resort. The Negatives I originally booked a premium-level room, and tried to upgrade to a club room which was unavailable upon arrival. Instead, I was offered “club privileges,” which were supposed to include: • Exclusive check-in at the Preferred Lounge with upgraded drinks and snacks • One-time access to the Hydrotherapy Circuit • A designated beach area • Upgraded in-room amenities (snacks, juices, espresso machine) • Complimentary bottle of liquor (Rum, Tequila, or Whisky) • Aromatherapy for turn-down service • Exclusive a la carte breakfast at Seaside Restaurant At a cost of $400 USD per room. Unfortunately, what was actually provided amounted to about 25% of what was promised. When I raised concerns with the concierge, they repeatedly said they would “look into it” but never followed up. At checkout, I asked for a credit since they failed to deliver on their promises. Instead of making it right, they simply said Keyla (the staff member who outlined the benefits) had made a mistake and that I shouldn’t have been offered those perks. If that was the case, there was absolutely no value in the upgrade. What’s worse, they made no effort to rectify the situation—no apology, no goodwill gesture, nothing. Service Issues • Neither the front desk staff nor the concierge knew where the club lounge was. Instead, they kept referring me back to each other. • The front desk staff had an attitude and a smug demeanor—completely unhelpful and uninterested in resolving guest concerns. • When I asked for the manager’s contact, they only provided his name and refused to write it down, despite having a notepad right in front of them. Final Thoughts This resort does not provide 5-star service. The staff at the front desk and concierge were poorly trained and unwilling to assist guests. Instead of owning their mistakes and making things right, they brushed off legitimate concerns and dismissed their own miscommunication as irrelevant. If you’re looking for a true luxury experience, this is not the place. The service I received was more in line with a 1-star resort. I would not recommend staying here unless management significantly improves its customer service and accountability.

Denis
Terrible Food and Noisy We’ve been to 7 different resorts in Cancun, and this was by far the most disappointing. The food was terrible across the board—even in the specialty restaurants. Most dishes lacked flavor, items listed on menus weren’t available, and the buffet had very limited variety. The “club level” offered no real value—just a basic lounge with poor food and drinks. Beach cabanas were an extra charge, unlike other resorts where they’re included. Weddings happened daily and took priority over everything else. We were kicked out of the hot tub early one night for a wedding, and loud music with strobe lights often went past 10 PM, making it hard to relax—especially with kids. The resort is way overhyped in photos compared to the actual condition and experience. The one bright spot was the staff—most were kind and gave excellent service. But between the food, noise, and lack of value, we won’t be returning or recommending this resort.


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BEST PRICE FROM Flight & Hotel
£1149pp
Apr 2025
£1379pp
All Inclusive
May 2025
£1149pp
All Inclusive
Jun 2025
£1169pp
All Inclusive
Jul 2025
£1349pp
All Inclusive
Aug 2025
£1299pp
All Inclusive
Sep 2025
£1199pp
All Inclusive
Oct 2025
£1229pp
All Inclusive
Nov 2025
£1429pp
All Inclusive
Dec 2025
£1489pp
All Inclusive
Jan 2026
£1719pp
All Inclusive
Feb 2026
£1749pp
All Inclusive
Mar 2026
£1759pp
All Inclusive
Apr 2026
£1809pp
All Inclusive
Aug 2026
£1819pp
All Inclusive

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