Grecotel Creta Palace

JJ

Creta Palace has a palpable soul, radiating a serene and joyful atmosphere that is truly special. The vibe of the resort seems to attract a wonderful crowd, and if you are sociable, you'll find it easy to meet other lovely people. The fantastic staff perfectly complement this ambiance; everyone was incredibly helpful and welcoming. We’d like to give a special mention to Elena, who greeted us so warmly at check-in. The hotel manager, Vasilis, was also exceptional; he was welcoming, attentive to his guests, and made sure we were happy throughout our stay. For those looking to stay active, there's a great range of activities, mainly sportive. To top it off, the evening shows were of such high quality and so entertaining, providing a perfect end to our days. The food was often very good, with a wide variety of delicious options, and the drinks were great too! There were a few cons, but not deal-breakers for us. The lovely sandy beach transitions to stones a few metres from the water's edge. The sea is beautiful, especially in the mornings, though we did notice it could get a bit dirty in the afternoons. It also gets deep relatively quickly, which wasn't ideal for our toddler, so we spent most of our time at the fantastic pools. I also found some of the food to be a little way too salty for my personal taste at times. Despite these small cons, our experience was overwhelmingly positive. The wonderful atmosphere of the resort, supported by the warmth of the staff, has convinced us. We will definitely be coming back to Creta Palace.

Edit Benkő

We spent a week at the hotel with the whole family. The hotel is beautiful, well equipped, the gastronomy is tasty and excellent. Everything was perfect. The best thing, however, was the staff of the main restaurant, we have never met such a professional and wonderful staff. They fulfilled all our requests. We are grateful to you for the fact that even though our family was large - 11 people - we could sit at one table every evening and morning.

Tetiana Shvydkova

One of the best vacation experiences ever! Thank you to the entire Grecotel Creta Palace team! The hotel is absolutely spotless, the grounds are beautiful and well-organized, and you won’t hear loud music or noise—making it wonderfully relaxing. There are always enough sunbeds available, and the food is consistently good (we had the Comfort Package), sometimes even delicious—both in the main restaurant and the à la carte option we tried. But what truly makes the experience special is the staff—the people who make all of this possible and create such a cozy, welcoming atmosphere. Every request we had was met with friendliness and efficiency. They genuinely go out of their way to make you feel comfortable. A special thank you to Nikoletta and Eleni at the day lobby bar! The drinks are high-quality and clearly made with care. The service is impeccable, and once again, it’s that warm, relaxing atmosphere that really stands out. Thank you all once again! We’re already looking forward to visiting again!

Geoff Coughlin

This is a superb hotel, especially perfect for families. We travelled as a couple and that meant that we couldn't use the pool- simply dominated by families and people who put their towels out at the crack of dawn - yawn! Nonetheless, the beach has lots of beds and a great beach bar. The rooms was spotless, a great size and very well serviced throughout our stay. The staff are probably the best trained and friendly that we have ever encountered - really excellent. the restaurants are all superb ad we visited them all but just make sure you book early in your stay for any reservations to avoid being disappointed. Highly recommended, Geoff C.

Daniel Conner

We had a fantastic week here. Excellent service and friendly staff. Food was brilliant with some good variety. Loved the cocktails and variety of wines on offer too. Room was clean and very comfortable. We really enjoyed the evening entertainment, especially the Shaolin Acrobat team. Just a really nice relaxing hotel to be in and around. Easy to get a taxi into Rethymno too for a bit of local culture.