Overview
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of co...
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of course, there’s live music entertainment to get your feet tapping and head moshing throughout your Mexican beach break. But, if you just want to relax and soak in some rays, there’s plenty of peaceful spots to recharge your batteries.
How far is the nearest beach?
Hard Rock Hotel Cancun is located directly on the beach.
Distance from resort centre
This resort is located in the centre of Cancun’s hotel zone, with the city centre approximately 19km away.
Distance from airport
Cancun International Airport is approximately 17km away from Hard Rock Hotel Cancun.
Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
All-Inclusive
The all-inclusive package at Hard Rock Resort Cancun includes the following:
- Casual and a la carte dining at 6 world-class restaurants
- Snacks throughout the day
- Unlimited alcoholic and non-alcoholic drinks including a selection of cocktails
- Mini-bar
- 24-hour room service
- Access to the fitness centre
- Access to the Music Lab
- Daily activities including yoga, Spanish classes and beach volleyball
- Evening entertainment including live shows
- Pool and beachside service
- Free Wi-Fi
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Up to 38% off
Up to 38% off
Up to 38% off. All savings are already applied to the prices shown when travelling between 1st April 2025 - 17th December 2025 Minimum 5 Nights apply. **Blackout Dates Apply
4.7
Google reviews (24687)
Corbin Wiggins
We had an absolutely incredible stay at the Hard Rock Resort in Cancun! From start to finish, everything was top-tier, and the level of service we received truly made our trip unforgettable.
A huge shoutout to our amazing butler, Jessy. She went above and beyond to make sure every single one of our needs was met with care and attention. Whether it was coordinating reservations, arranging special surprises, or just checking in on us throughout the day, Jessy made us feel genuinely cared for. Her warm personality and professionalism made all the difference—she truly elevated our experience.
We also want to give special thanks to our chef, Manuel, who prepared an outstanding private lunch for us. The food was beyond delicious, with every dish beautifully presented and full of flavor. Chef Manuel’s passion and talent were clear in every bite, and the private dining experience he curated made us feel like royalty.
We can’t recommend the Hard Rock Cancun enough. The resort itself is gorgeous, but it’s the people like Jessy and Manuel who made this trip so special. We’ll definitely be coming back!
Kimberly Heisel
Kevoy and Ernesto were the best butlers ever! Always gives us amazing service every year we are here and such personalized experiences! Tony and Juan were also amazing while serving our family’s dinner out in the isla Coldplay deck! Such a delicious meal! Not to mention Willie, out on the beach and pool also gives us such an amazing experience, we love to see him everday! Thank you hard rock! We love it here!! 🩷
Morgan Schultz
I had an unforgettable stay at the Hard Rock in Cancun! The service was exceptional from start to finish. Carlos and Gray at the Toro breakfast were so sweet and made our mornings delightful. The bartenders at the main bar by the pool were always attentive, ensuring our drinks were flowing. Hector from security was friendly and made us feel safe while enjoying the pool and beach area. Blanca in vacation planning was incredibly helpful in organizing our activities.
A highlight was the talented guitarist who played during lunchtime by the pool, creating a wonderful atmosphere as we enjoyed our meals. The housekeeping services were top-notch; I never had to wait for a room tidy-up, and room service was impressively fast. The evening shows were simply amazing, adding a vibrant atmosphere to our nights. I also loved my service at the spa, although I wish there was a pool or hot tub area to relax in afterward. The only downside was the time-share sales pitch, but they respected my decision when I declined.
Overall, the service was outstanding, the food was delicious, and the staff truly made this resort shine. I would highly recommend the Hard Rock in Cancun for an unforgettable getaway!
Checking out now and don’t want to leave!
Wyatt James
We had an incredible experience during our stay at Hard Rock Cancun, thanks to our amazing butler Jessy and the talented chef Manuel. Jessy went above and beyond to make us feel welcome and taken care of—setting up a private lunch for us that was truly unforgettable. She was so accommodating and made everything feel seamless and special.
The highlight of the lunch was, without a doubt, the food. Chef Manuel prepared an outstanding meal that was full of flavor and beautifully presented. Every bite was delicious, and you can tell how much passion he puts into his cooking.
We would highly recommend Jessy to anyone visiting Hard Rock Cancun—she truly made our trip extra special. And if you get the chance, make sure to try some of Chef Manuel’s food. You won’t be disappointed!
Mary VanWieren
Entertainment was unbelievable Christopher, Deni, and Fernando were just incredible - so kind to make sure we felt included- THEIR energy was contagious !!!! Loved Fernando at the theater every night!! Just so much fun! Highly recommend. For poolside drinks Jesus is the best waiter and angel the bartender are amazing!!
When you eat inside, ask to sit in Noel’s section!! He is fantastic!!
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