Overview
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of co...
Enjoy the superstar treatment on your Caribbean holiday with a stay at the legendary Hard Rock Hotel Cancun. From the funky decor to the activities and facilities throughout resort, everything here has been designed with rock-lovers in mind. Of course, there’s live music entertainment to get your feet tapping and head moshing throughout your Mexican beach break. But, if you just want to relax and soak in some rays, there’s plenty of peaceful spots to recharge your batteries.
How far is the nearest beach?
Hard Rock Hotel Cancun is located directly on the beach.
Distance from resort centre
This resort is located in the centre of Cancun’s hotel zone, with the city centre approximately 19km away.
Distance from airport
Cancun International Airport is approximately 17km away from Hard Rock Hotel Cancun.
![Pools]( "Swimming Pool & Children’s Pool")
Pools
![Restaurant]( "6 Restaurants")
Restaurant
![Bar]( "Numerous Bars")
Bar
![Gym]( "The Rock Body Fitness Centre")
Gym
![Beach]( "Beachfront Location")
Beach
![Golf]( "World Class Golf Courses Nearby")
Golf
![Parking]( "Free Parking Available")
Parking
![Spa]( "The Rock Spa")
Spa
![Wifi]( "Free Wi-Fi")
Wifi
![Kids Club]( "The Little Big Club")
Kids Club
![For Families]( "Family Friendly")
For Families
All-Inclusive
The all-inclusive package at Hard Rock Resort Cancun includes the following:
- Casual and a la carte dining at 6 world-class restaurants
- Snacks throughout the day
- Unlimited alcoholic and non-alcoholic drinks including a selection of cocktails
- Mini-bar
- 24-hour room service
- Access to the fitness centre
- Access to the Music Lab
- Daily activities including yoga, Spanish classes and beach volleyball
- Evening entertainment including live shows
- Pool and beachside service
- Free Wi-Fi
Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Resort Credit*
Resort Credit*
*Enjoy $500 resort credit to spend at the hotel when you travel between 1st September 2024 - 20th December 2024 **Blackout Dates Apply
Resort Credit*
*Enjoy $500 resort credit to spend at the hotel when you travel between 21st December 2024 - 17th December 2025 Minimum 7 nights apply. **Blackout Dates Apply
More offers may be available, please search your preferred dates for the latest offers
4.7
Google reviews (22852)
Kelly Douglas
We spent a week there the staff was amazing especially Irma, Hector and Louis they made sure we had everything we needed at the 3rd floor pool area they went above and beyond to make sure we had a great vacation. All the staff is excellent. Rooms were nice and clean, Food was good. Would definitely go back again. The shows at night were also great
May Gao
We spent a week here with my brother and sister. The facility is a little dated. However the staff is super friendly, very very helpful, is always willing to help us. They have daily activities for all ages, from morning to the evening. The food is very good as well. Evening show is the best and we never felt bored. Thanks Camila, Sam, Kevin,Corina, Oscar, Omar, Ailyn
Denise Baclay
DO NOT BOOK THIS RESORT! First of all, this hotel is very dated and the jacuzzi in the middle of the rooms is bound to be a biohazard. The lobby is tacky and very crowded. Every single staff member was rude and dismissive. They lied to us about reserving adjoining rooms and instead had our family of 10 spread 30 rooms apart. We requested to check out the very day we arrived and they said we could, but refused to give us documentation. They said we could receive a refund for the rest of our stay but had to pay for one night, however there was no sense of urgency from the staff to get us checked out and no one even bothered to ask what the issue of our stay was.
They only have 4 restaurants and it’s so crowded that every place is over an hour wait. However, once we got seated, the waiter took his sweet time to even get us our drinks! We just spent the whole day traveling and were starving, but multiple tables who were sat after us received their food and drinks first and we even had to ask another employee to get our waiter. The only good thing about this place was the pizza but that was probably because we were starving.
Would give this resort 0 stars if I could.
Svitlana Kostyuk
Beautiful place, but we were very disappointed with staff pulled us into "time share". We did not get what was promised to us. In fact, the marketing lady with name Jun.... got mad at us not signing the contract. She became abrupt and mean. She refused let us eat lunch as we missed ours at the resort. The promised activities were not given to us as well.
I was impressed by this place in the beginning but will not stay there ever because of the disappointment I got. No one should treat you like this if you do not want to commit for something. They should train their staff to respect clients.
Ana
The entertainment crew Kevin, Sam, Oscar, Fernando, Camilla, and Corinna are amazing ! They make all the activities around the hotel so fun. They always have everyone engaged and laughing with whatever activity is happening. You can do zumba in the pool to spin class in the pool, as well as different activities they have for the day. They made our stay at the Hard Rock lots of fun.
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