Harrah's Las Vegas Hotel and Casino

jennifer gaukroger

Although the location is ideal, the resort fee really dampens the fun spirit. Considering there is no fridge, no microwave, no coffee ($24 fee for coffee), no pool (January), no amenities at all. What is the daily $50 fee for? Nice remodeling, comfortable bed but would likely look further for more reasonable accommodations. Safe environment

Meri S

I booked this place without looking at reviews first and was on the brink of changing hotels because of how bad the reviews were once I did read them but I was pleasantly surprised with my stay. Check in via the app and kiosk were a breeze. My room was clean but the door handle was broken. I let the front desk know and they immediately sent maintenance up to fix it. I wouldn't recommend mountain view as there is an outdoor bar with very loud music that you hear in to the wee hours of the night. The beds were comfy. A couple negatives were that the shower design is horrific and they need to change it as water goes everywhere on the bathroom floor and the other big problem I had was there was a large gap under the door which I found to be very odd. They didn't leave any toilet paper outside of what was on the holder which was a 1/4 of the roll so I asked for more and extra towels to deal with the water situation and they brought them up shortly after. I didn't have any issues with any staff. Everyone was kind and helpful but I was also respectful to them so don't know if the ppl that had problems were nasty/angry/short with staff that lead to their bad encounters. One thing I noticed is it smelled like the person beside me was smoking in their room which I did not like as I could smell it when in my own room. All in all a pleasant experience. Perfect location!

Maria Sorto

My husband and I stayed here over the weekend. I must say overall it was a nice experience. Only give it a 4/5 because there was hair on the bedsheets and counters. What stood out to me the most was the check in/customer service provided at the front counter. Our view was beautiful looking out to the sphere and the casino was great!

Brittany

Beware and stay far far away! This is literally the worst experience I've ever had. First off there is no microwave, no coffee maker and no refrigerator. On top of that the room was dirty. The balcony door was full of stains it look like it has never been cleaned and my bedsheets had a black stain on it. The room service forgot to come and clean our room so we stay with a dirty room for three days. To make things worse the Shower is missing a door so every time you take one there's a puddle of water throughout the floor, there were times that I almost slipped! There isn't a complimentary breakfast so I don't understand why I'm paying $50 a day for resort fees what is that going to?? That is the same Price you spend on the more luxurious Resorts that have better service and more amenities. A simple hotel is better than this place. I am Flabbergasted that this resort is still running! I feel like I got ripped off!

Cally Hamman

We stayed here for a work event that sponsored us. The pros- It was clean, the location is great. When you were able to get help or greeted, they were nice. The negatives- (I hate leaving any negatives on anyone's business, but I think people should know this before booking). The rooms are so thin. You can hear EVERTHING in the hallways and the rooms next to you. There is no coffee in the rooms, no timely room service, no room cleaning, and really not much inside the casino. It is an awkward layout. Also, the entrance to the hotel is very odd and not obviously marked. The beds were stiff and the pillows are very stiff and small One of the breakfast restaurants had bakery goods in the display window and it had bugs on the baked goods. The entire hotel and rooms smell like smoke. We checked out early and got a new hotel.