Rio All-Suite Hotel and Casino

Ben

We've stayed at the Rio twice. Once before & once after the renovations started. It literally is night & day! The new renovated rooms are incredible. The housekeepers are very friendly & customer focused. Food selection is way better than it used to be. The casino floor had plenty of games for the number of visitors. My only gripe was having to wait 30 minutes in line to check out. I usually use a kiosk, but I needed to speak with someone. They had 3 people working the line of folks. Other than that, we had a great time. In fact, we'll be back next month for another 4 nights! See ya soon, Rio!

ST “ST3 FitNGo” Three

A Hidden Gem with Vegas History & Modern Comforts! The Rio Casino & Hotel may have been around for a while, but it still holds a special place in Las Vegas history—and for good reason! Unlike the heavily congested casinos on the Strip, the Rio offers a more relaxed and spacious atmosphere while still delivering that classic Vegas energy. One of the biggest perks? Every room is a suite! That’s right—no cramped quarters here. You get plenty of space to unwind, which is a rare find in Vegas. Whether you’re here for a weekend getaway or an extended stay, the comfortable and spacious suites make all the difference. Another bonus? You won’t be waiting forever for drinks or food! Unlike the jam-packed casinos on the Strip, service here is fast and friendly, making your experience all the more enjoyable. And if you do want to hit the Strip? It’s just a short walk, Uber, or drive away! You get the best of both worlds—easy access to the action, but a much more laid-back and comfortable place to stay. The Rio has been a Vegas staple for years, and while new resorts come and go, it still holds its own with great gaming, fantastic suites, and a classic Vegas vibe. Whether you’re a first-timer or a longtime visitor, it’s definitely worth checking out!

Joey Shook

Our VIP Concierge was friendly, cheerful and sincerely hospitable. I want to Thank her for my upgraded suite. Our room on the 16th floor had views looking west towards the Palms, Gold Coast and the mountains. I rarely use the hotel bath products. However, because of the Spearmint & Eucalyptus amenities I looked forward to showering each morning. I truly enjoyed the SPA QUALITY body wash, shampoo, conditioner and lotion. I truly looked forward to my morning shower. THANKS for the GREAT choice of shower amenities!

Tex Fiddler

There are two towers at this hotel. Masquerade is the old side and Ipanema is the new. One is new and modern and one is a blast from the past. The old tower (Masquerade) is not expensive and is run down and dirty. The bathrooms smell like urine and is dirty the walls are covered with hand prints. The elevators are a disaster we waited for hours to get on the one elevator that was working and it stopped on a floor and we had walk up 18 floors to get to our floor. There is no-one to call and they don’t care. People were getting stuck on the elevators and were panicking. At least the alarm did not go off when you opened the door to the stairs, contrary to the signs - so obviously this is a regular occurrence. We had no room service and tried many times to call house keeping to bring more towels but no one would answer the phone. Room was musty and stale and AC stopped working half way through our stay. Horrible experience- if you must stay here only stay in the renovated rooms - but the lack of service and awful attitude is the same on both sides. Good luck🙏🏽🙏🏽🙏🏽🙏🏽

A Z

NO HOT WATER. Cold showers in the morning was pure torture. Wi-Fi wasn’t working and rooms were in state of deplorable disrepair, broken, old and stained everything and I could live with that but I’ll never forget the brain freeze I got from brushing my teeth with cold water. You want to go and complain? Good luck standing in line for an hour only to be greeted with someone who can care less. Oh, you rather call instead of waiting in line. Be prepared to be on hold for an hour too. It’s absolutely best to avoid this place at all cost. Had to use self checkout because waiting in line for hours just to checkout wasn’t on my itinerary. I got charged $56 resort fee per night on top of everything. It’s more like don’t come back fee.