New York-New York Las Vegas Hotel and Casino

Corinne Coutinho

It's a nice hotel with decent rooms. My room was large and had a great bathroom. A big shower (no bathtub...but I don't care for them anyways) and plenty of room. It had all amenities like an iron, hairdryer and plenty of storage in closets and drawers. Service is good too. They cleaned every day. But they need to supervise a bit. I found a dirty diaper under the bed. It was clearly visible, so no excuse for this.

rhpotsi 3rhc

We had a fantastic stay! The hotel is huge, with an excellent casino and outstanding dining options. Our room was very spacious and comfortable, though the bathroom was a bit small in comparison. The staff was extremely friendly and attentive. We would definitely come back!

Daniel Hofshi

Worst customer service I’ve ever seen. Horrible experience. Stay away. Go somewhere else. We stopped over for the night on a road trip with the family. Everything was fine. Took the kids to the arcade. Went to Shake Shack. Everything was fine. Then on the way out from the elevator to the car security approached us. My kids were maybe 3 feet behind me. They started threatening me, cussing at me. I didn’t even know what was going on. They said my children were unattended in the casino. I asked what they were even talking about. We were right by the donut shop by the registration. Who cusses at little kids?? What is wrong with these people. I went to the manager. They say there’s nothing they can do because it’s a third party security service. Well it’s on you as a hotel to ensure the safety of your guests and that vendors you hire are professional. They offered no resolution and wouldn’t even bring the employees over to confront them. Absolutely disgusting behavior.

Natalie McLaurin

What a surprise! I booked a “Soho Premier King” room for our 1 night stay. We had a late flight into Vegas and just needed a place to crash. This hotel exceeded our expectations. Our room was clean and spacious. We didn’t try any of the restaurants inside but there’s plenty of food/drink options. Dueling pianos sounded like a blast when we walked by! I loved the NYC aesthetic and the smoke was not unbearable. There was one major issue with our room. We used the digital check in and I noticed my room type had been changed to a “stay well soho premier accessible” room. Century tower, Level 25, room 2569. As we got closer to our room we could hear a deafening noise. Once we opened the door, the sound got worse. My ears were ringing so bad and the noise was giving me a headache. I immediately called the desk, maintenance came to the room to tell us it was the water pump/heater located underneath our room. It could not be fixed. All of this was around 1am! Alisha at the front desk was super helpful and understanding. She could hear the noise through the phone. She offered to move us but it would be in a completely different tower (meaning we’d have to pack up and make a trip to a different part of the hotel at 1am). She also offered ear plugs and other offerings for our trouble. I opted for ear plugs and that helped take the edge off but the noise was still very loud! No way I would have stayed in this room for more than the 9–10 hours we did.

Mya J

Here’s a positive review for New York-New York Hotel & Casino in Las Vegas: --- Rating: ⭐⭐⭐⭐⭐ (5/5) Review: New York-New York Hotel & Casino in Las Vegas is a fantastic place to stay! From its iconic replica of the New York skyline to its lively atmosphere, this hotel gives you the full Vegas experience with a fun twist. The location is perfect, right on the Strip, so you’re close to everything, but it also offers a unique vibe that sets it apart. The rooms are spacious, clean, and comfortable. I loved the modern touches and the cozy feel of the place. The hotel’s amenities are top-notch, with a great pool area, fitness center, and a variety of restaurants and bars to choose from. The casino is lively, with plenty of games, and the staff is friendly and helpful, making it easy to have a great time. The hotel’s themed attractions, like the roller coaster that loops around the property, add an extra level of fun and excitement to the stay. If you’re looking for a place that has it all—great location, fun atmosphere, and a variety of entertainment options—New York-New York is a fantastic choice. I’ll definitely stay here again next time I’m in Vegas!