Overview
A divine mix of sophisticated accommodation, unparalleled tropical scenery and luxurious amenities make the adults-only Haven Riviera Cancun a sublime choice for an unforgettable Mexico holiday. Sitting beside a stunning stretch of soft white san...
A divine mix of sophisticated accommodation, unparalleled tropical scenery and luxurious amenities make the adults-only Haven Riviera Cancun a sublime choice for an unforgettable Mexico holiday. Sitting beside a stunning stretch of soft white sand and the inviting turquoise waters of the Caribbean Sea, this secluded all-inclusive retreat beckons you to indulge in a range of culinary experiences and take advantage of a plethora of superb leisure facilities. Whether you’re seeking pure relaxation or exotic activities and experiences, the Haven Riviera Cancun serves up a taste of paradise that you will find impossible to resist.
Distance from the nearest beach
The Haven Riviera Cancun is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 12km away from the Haven Riviera Cancun.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "A Variety of Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Facilities")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "MySenses Spa and Wellness")
Spa
![Wifi]( "Complimentary Wi-Fi")
Wifi
![Adults-Only]( "Adults-Only")
Adults-Only
Junior Suite Garden View
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Telephone
- Minibar
- Coffee maker
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
Junior Suite Partial Ocean View
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Telephone
- Minibar
- Coffee maker
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
Junior Suite Swim-out Garden View
- Private furnished terrace with direct access to a semi-private pool
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Coffee maker
- Minibar
- Telephone
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
Romance Junior Suite with partial Ocean View
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- TV
- Sitting area
- Air conditioning
- Coffee maker
- Complimentary Wi-Fi
- Telephone
- Minibar
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
- Turndown service
- Bottle of premium sparkling wine and chocolate-dipped strawberries
Serenity Club Junior Suite Ocean Front
- Serenity Club privileges and amenities
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Minibar
- Coffee maker
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
- Turndown service
- Free newspaper
All-Inclusive
The Haven Riviera Cancun all-inclusive programme includes the following:
- Access to one market-style restaurant, four a la carte restaurants, 1 coffee bar and pastry shop, 3 snack bars, 6 bars and 2 swim-up bars
- Access to 3 swimming pools and a whirlpool
- Beach concierge and pool service
- Spa concierge
- Complimentary Wi-Fi
- Minibar, restocked daily
- Nespresso machine and capsule menu
- Macrame workshops
- Access to tennis court and half basketball court
- Beach and pool volleyball
- Ping pong and table tennis
- Yoga classes
- Spirit tasing and cooking classes
- Scuba diving try out in the pool (based on availability)
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Serenity Club
Exclusive Serenity Club amenities include the following:
- Oceanfront accommodation
- Exclusive check-in lounge (from 7am to 11pm)
- Exclusive lounge area offering premium wines, spirits and various finger food throughout the day (open 7am to 11pm)
- Concierge service
- Premium aromatherapy menu
- Premium personalised mini bar, restocked daily
- Luxurious king-size bed with premium pillow menu
- Exclusive a la carte breakfast and lunch options served at Vistas
- 10% discount on spa treatments
- Complimentary green fees at El Tinto golf course and cart included (restrictions apply)
- 30 minutes of hydrotherapy or sauna/steam circuit at the spa(1 session per person for stays of 4 nights or more, 2 sessions per person for stays of 5 nights or more)
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the benefits on arrival at the hotel.
4.6
Google reviews (3388)
Hana
First-time Cancun resort visitor. I love the peaceful and relaxing vibe here, and the staff are amazing. They genuinely care and make sure everyone enjoys their stay. We joined many activities—the entertainment team, especially Christina and Janet, is amazing! The room is amazingly clean, and the aromatherapy is relaxing. The room and building have unique scent—instantly relaxing. They even prepared bathtub salts—the rose and honey scent is amazing. I visited here to rest from my busy life and celebrate my husband's birthday and wedding anniversary, and mission accomplished truly.
Tim Clark
We are currently staying at Haven Resort, and unfortunately, the experience this time around has been disappointing compared to our previous visit a few years ago. The level of service has noticeably decreased, which is surprising and frustrating given how great our first stay was.
We’re staying at the Serenity Club, which does come with a butler — and thankfully, Miguel has been a bright spot in our stay. He’s incredibly attentive and helpful, always making sure we’re comfortable and taken care of. The spa is another highlight — the treatments are still excellent, and the atmosphere is as relaxing as we remembered.
However, there are some major issues that have made this visit less enjoyable. First, the lack of seating throughout the resort is really inconvenient. There just aren’t enough comfortable places to sit and relax, which feels like a significant oversight for a resort at this level.
Another issue is the availability of premium liquor. The Serenity Club is supposed to include top-shelf options like Don Julio, but it’s been nearly impossible to find. If it’s part of the package, it should be consistently available.
Dining has also been disappointing, especially lunch at Vistas. The service is painfully slow, and even after waiting, our orders have often been incorrect. This happened more than once, which made meals more frustrating than enjoyable.
The room service situation has been another letdown. Our room is only cleaned once per day, and it’s always very late in the day — sometimes not until late afternoon. On top of that, there’s no turn-down service, which feels like a downgrade compared to the level of service we experienced in the past.
Finally, the beach is practically unusable. The amount of seaweed both in and out of the water is overwhelming, and it’s clear that little effort is being made to keep it clean. Hardly anyone is getting into the ocean because of this, which is disappointing for a beach resort.
It’s hard not to compare this experience to our first visit, where the service and attention to detail were far better. Haven Resort still has some great features, but unless they address these issues, it’s hard to justify coming back again.
Hannah Resnick
Our stay has been fantastic! From the pools to the beach, we’ve been getting plenty of sun while being served delicious drinks! The buffet has a wide variety and the restaurants are delicious (make sure you make a reservation). Volleyball and cooking with Pepe was a blast!! Plenty of activities here!
Also this place is amazing with food allergies! They’ll ask if you have any allergies before any meal. The buffet always has a gluten free and vegan section. The restaurants have items labeled and will help you find safe food to eat!!
Julie Jacobs
Beautiful resort, nicely located close to the Cancun airport.
Activities were well organized (Janet was fun teaching water aerobics and Christina was super fun doing floating workout).
Fun theme parties and entertainment offered every day. Do as much or as little as you want.
The service was impeccable, our butler Carlos was an absolute delight. Food and drinks abound and all really tasty.
Charles D. “Charlie” Hooker
Spring break 2025 was my third return trip to the Haven Riviera in Cancun. Over the years it has been remodeled to our ultimate satisfaction. If you can, upgrade to the Serenity Club, it is well worth it both in terms of service, extra amenities and higher quality of drinks. Our personal butler on this trip was Manny. He insured that all our options were fully explained and made our selections possible for preferred dining venues and times along with spa treatments and golf arrangements. There are many fine dining options at the Haven. Our favorite for this trip was the Mexican Steakhouse. The special porterhouse steak along with lobster and shrimp was enough for the entire table to share. A top-flight mariachi band entertained us with several songs. It was truly a special event. I would like to comend the manager, Jonathan, Chef Santos, and our waiter, Giovanni.
I highly recommend the Haven Riviera in Cancun. We look forward to our another return trip as soon as possible.
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