Overview
A divine mix of sophisticated accommodation, unparalleled tropical scenery and luxurious amenities make the adults-only Haven Riviera Cancun a sublime choice for an unforgettable Mexico holiday. Sitting beside a stunning stretch of soft white san...
A divine mix of sophisticated accommodation, unparalleled tropical scenery and luxurious amenities make the adults-only Haven Riviera Cancun a sublime choice for an unforgettable Mexico holiday. Sitting beside a stunning stretch of soft white sand and the inviting turquoise waters of the Caribbean Sea, this secluded all-inclusive retreat beckons you to indulge in a range of culinary experiences and take advantage of a plethora of superb leisure facilities. Whether you’re seeking pure relaxation or exotic activities and experiences, the Haven Riviera Cancun serves up a taste of paradise that you will find impossible to resist.
Distance from the nearest beach
The Haven Riviera Cancun is located next to the beach.
Distance from the airport
Cancun International Airport is approximately 12km away from the Haven Riviera Cancun.
![Pools]( "Swimming Pools")
Pools
![Restaurant]( "A Variety of Restaurants")
Restaurant
![Bar]( "Bars")
Bar
![Gym]( "Fitness Facilities")
Gym
![Beach]( "Next to the Beach")
Beach
![Golf]( "Golf Courses Nearby")
Golf
![Spa]( "MySenses Spa and Wellness")
Spa
![Wifi]( "Complimentary Wi-Fi")
Wifi
![Adults-Only]( "Adults-Only")
Adults-Only
Junior Suite Garden View
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Telephone
- Minibar
- Coffee maker
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
Junior Suite Partial Ocean View
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Telephone
- Minibar
- Coffee maker
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
Junior Suite Swim-out Garden View
- Private furnished terrace with direct access to a semi-private pool
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Coffee maker
- Minibar
- Telephone
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
Romance Junior Suite with partial Ocean View
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- TV
- Sitting area
- Air conditioning
- Coffee maker
- Complimentary Wi-Fi
- Telephone
- Minibar
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
- Turndown service
- Bottle of premium sparkling wine and chocolate-dipped strawberries
Serenity Club Junior Suite Ocean Front
- Serenity Club privileges and amenities
- Private furnished terrace or balcony
- Private whirlpool tub
- King-size bed
- Sitting area
- TV
- Complimentary Wi-Fi
- Air conditioning
- Minibar
- Coffee maker
- Safety deposit box
- Bathroom with walk-in shower for two
- Hairdryer
- Bluetooth in the bathroom
- Scales
- Umbrella
- Iron and ironing board
- USB chargers
- Radio
- Independent secret box for room service delivery
- Turndown service
- Free newspaper
All-Inclusive
The Haven Riviera Cancun all-inclusive programme includes the following:
- Access to one market-style restaurant, four a la carte restaurants, 1 coffee bar and pastry shop, 3 snack bars, 6 bars and 2 swim-up bars
- Access to 3 swimming pools and a whirlpool
- Beach concierge and pool service
- Spa concierge
- Complimentary Wi-Fi
- Minibar, restocked daily
- Nespresso machine and capsule menu
- Macrame workshops
- Access to tennis court and half basketball court
- Beach and pool volleyball
- Ping pong and table tennis
- Yoga classes
- Spirit tasing and cooking classes
- Scuba diving try out in the pool (based on availability)
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Serenity Club
Exclusive Serenity Club amenities include the following:
- Oceanfront accommodation
- Exclusive check-in lounge (from 7am to 11pm)
- Exclusive lounge area offering premium wines, spirits and various finger food throughout the day (open 7am to 11pm)
- Concierge service
- Premium aromatherapy menu
- Premium personalised mini bar, restocked daily
- Luxurious king-size bed with premium pillow menu
- Exclusive a la carte breakfast and lunch options served at Vistas
- 10% discount on spa treatments
- Complimentary green fees at El Tinto golf course and cart included (restrictions apply)
- 30 minutes of hydrotherapy or sauna/steam circuit at the spa(1 session per person for stays of 4 nights or more, 2 sessions per person for stays of 5 nights or more)
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the benefits on arrival at the hotel.
4.6
Google reviews (2696)
Joonhee Kim
Wonderful Stay in Cancun Despite the Weather
I recently returned from a memorable trip to Cancun with my friends and family, and overall, our stay was fantastic! The hotel is relatively new, with a prime location offering beautiful ocean views right from the beach. My friend upgraded room to the Serenity Clubhouse, which came with a private swimming pool attached to our room. The added bonus? The regular rooms have a private jacuzzi on our balcony, which was an incredible spot to relax and take in the stunning views. It really made our stay feel extra special.
Despite encountering a storm during our stay, we still enjoyed ourselves. While the weather meant we couldn’t try out all the restaurants, the buffet was a pleasant surprise. The food had a great variety and was not overly salty, which I appreciated.
If I could offer one suggestion, it would be to add a soup or noodle bar to the dining options, something different from the usual pasta. Having instant noodles as a late-night snack option would be a great addition too.
Overall, even with the weather challenges, our stay was unforgettable due to nice staff and great service, and I’d highly recommend this hotel to anyone visiting Cancun. We’re already looking forward to our next visit.
Emily Angell
Spent ten days at Haven for our honeymoon and the resort exceeded our expectations! The majority of the food (especially dinners) was great and greater quality than we are use to at other all-inclusive resorts (however would not recommend room service meals as ours always came somewhat cold). Our room was cleaned daily and the resort was in excellent condition. There were many fun activities to do on and off the resort! We also loved our spa experience and received a 90 minute massage which was the best massage either of us have ever had. Our butler, Charley, was great and attended to all of the our needs. Will likely return to this resort!
Darian Hester
Cristina was amazing. Beyond amazing honestly. She led us through water aerobics flawlessly.
Sahel was also a blessing! He made it his most highest priority to come and help us day in and day out. Words can't explain.
Memo set the tone and prepped us perfectly the day we got here.
Everyone else was amazing as well. Just wanted to make sure I shouted them out as I remembered their names ❤️⭐️
Jamie Clanfield
We are sitting at Cancun Airport after an amazing week at Haven Resort.
From the moment we stepped out of our shuttle we were treated with excellent service. It is close to the airport which is convenient.
Our concierge/ butler was Gabriel and he went above and beyond all week for us. We did not go without anything we asked for. He kept us up to date on Resort events, made and rescheduled dinners upon our request and made sure to visit us daily. Our vacation was enhanced because of the quality of service he provided.
Our room was excellent, we had a Serenity Club Oceanfront swim out. We were able to swim while watching the waterfront and were brought drinks buy our fantastic server Samuel.
The food was good. We never had to wait at any of the restaurants. Room service arrived promptly and not once was there an error or wrong item. Every single Haven staff member was friendly and offer the best service.
It was worth the upgrade to Serenity Oceanfront and we hope to be back soon.
Tod Todd
This resort is a gem! It's close to the airport and has all the amazing amenities and service of a Secrets for half the price!
Fernando at the Serenity pool has been amazing! Every day he pampers us by setting up loungers and umbrellas to make us comfortable. Today, for our anniversary, he found us at a different pool and set up our loungers with a beautiful anniversary message and flowers. We can't express how grateful we are for this level of attention and detail! Our butler, Eduardo, also found us and made us feel special on our anniversary, which is so above and beyond what we expected.
So far, the staff has been amazing and attentive. We will definitely return and bring family and friends because they understand customer service. We are very appreciative.
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