Hotel Tropical Princess Beach Resort and Spa

Valerie Wojcik

Large resort but staff was rude. Next time ask your travel agent for an English speaking resort. Only 1 girl at the front desk was accommodating after she said she would upgrade our rooms for $100 cash per room but she was not there daily. Workers for knock once in your hotel door and just walk right in, housekeeping really were efficient but towels were not replaced and hard to receive them. Swim up bar pool smelled and workers were rude there. Hard to get drinks will say the rooftop bar and pool is where we spent everyday and bartenders upstairs there were amazing. No list of activities or shows that were available and the buffet was terrible except for the last day we were there. They must have had a new chef as there were different choices and the food was displayed differently. The front desk, sports bar, gift shop, coffee shop, and ice cream were accessible by the tram car as it was quit a walk from the rooms. Also the beach was completely covered in seaweed, at the waters edge, and you could not go into the ocean. Will not return to this resort again.

Henry Campanaro

The resort was amazing. The rooms were very clean. Service was on point. The food was excellent. The resort itself was amazing has many activities and entertainment. The animation staff was spectacular. Flabio made our trip beyond fun. The games, dancing, entertainment and vice was amazing. Would recommend the resort!!! Will return.!!

Iryna Horal

This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.

Evelyn Marks

Half the staff were unfriendly. The food was bland and meat was very chewy and fatty. The pavements were uneven and a woman fell right before entering buffet. The specialty restaurants food is so bad and experience was tainted by the waitress with a bad attitude (she was upset my niece wanted a coke instead of sprite and after that she hated us). No one was allowed in water on beach because mountains of unclean seaweed. But if you go to neighboring resort their beach is clean. The pools are DIRTY. The water is cloudy, band aides and hair floating about. Last day we saw something that looks like a turd in water. There is no night life here. You have to go to casino/movie Disco for clubbing. As a Tropical Deluxe customer, you are entitled to 2 free drinks, but that didn't happen. They just stared us down and pressured us to buy something and told us to leave because we were weren't purchasing more. The mosquitoes here will destroy you. Never in my life have I gotten bitten up like I was here! The Sports Bar is included in amenities, but they tried to tell my husband he had to pay. My highlight were the shows at night and the spa (Julia is amazing)! Lastly, you have to wait for their "train" to take you from lobby to room. The shows at night are by lobby, meaning you have to wait for a free train to take you. This was so inconvenient because you have to be aggressive to get on. At times we just walked the ten/fifteen minutes to room to avoid waiting for pick up.

Shanna Bhagan

Had a great stay! Activities with Flabio, Eunice, Leonardo were a lot of fun! Juan at the main pool bar and Juan at the game room bar were very nice and welcoming! Rooms are nice, cozy, with AC. Food is decent. Hard to get reservations at specialty restaurants. A lot of activities. Beach is nice. I would recommend for a nice extended weekend stay!