Overview
Surrounded by spectacular natural beauty on the palm-lined sands of Bavaro Beach, Occidental Punta Cana defines Caribbean paradise. Elegant interiors combine with exceptional service and facilities to create a luxury all-inclusive resort that real...
Surrounded by spectacular natural beauty on the palm-lined sands of Bavaro Beach, Occidental Punta Cana defines Caribbean paradise. Elegant interiors combine with exceptional service and facilities to create a luxury all-inclusive resort that really does have it all. Endless hours of pure bliss can be found relaxing by the pool with a fresh Pina Colada, or floating in the azure waters of the Caribbean Sea. There’s a multitude of water sports available, so aqua-babies can enjoy making the most of every minute in this superb destination. Alternatively, hit the courts for some tennis and volleyball fun, or simply unwind with a soothing massage on the beach. Dining at Occidental Punta Cana offers an eclectic mix of cuisines from around the world, with no less than 11 restaurants to try during your stay. Evenings are magical here, with fiery sunsets followed by entertainment, music and dancing if you’re feeling lively. Whether you’re looking for peace and quiet on a romantic Caribbean getaway or seeking family fun Dominican Republic-style, this magnificent resort is sure to deliver.
How far is the nearest beach?
Occidental Punta Cana has direct access to the beautiful sands of Bavaro Beach, with a private area for First Club and Royal Level guests.
Distance from airport
Punta Cana International Airport is approximately 20km from Occidental Punta Cana.
![Pools]( "3 Swimming pools")
Pools
![Restaurant]( "Numerous Restaurants")
Restaurant
![Bar]( "Numerous Bars & a Nightclub")
Bar
![Gym]( "Fitness Centre")
Gym
![Beach]( "Direct Access to the Beach")
Beach
![Spa]( "Spa with Sauna, Turkish Bath & Treatments")
Spa
![Kids Club]( "Kids’ Club (Ages 4 to 12 years)")
Kids Club
![Pools]( "Family Friendly")
Pools
Superior
- Furnished balcony or terrace
- King-sized bed or 2 double beds
- Sofa
- Flat screen TV
- Minibar
- Coffee machine
- Bathroom amenities
- Hairdryer
- Safe
- Ceiling fan
- Air conditioning
Superior Deluxe
- Furnished balcony or terrace
- King-sized bed or 2 double beds
- Bathroom with hydro-massage bathtub
- Sofa
- Flat screen TV
- Minibar
- Coffee machine
- Bathroom amenities
- Hairdryer
- Iron and ironing board
- Telephone
- Safe
- Ceiling fan
- Air conditioning
Superior Ocean Front
- Furnished balcony or terrace with beautiful sea views
- King-sized bed or 2 double beds
- Bathroom with hydro-massage bathtub
- Sofa
- Flat screen TV
- Minibar
- Coffee machine
- Bathroom amenities
- Hairdryer
- Iron and ironing board
- Telephone
- Safe
- Ceiling fan
- Air conditioning
- Free Wi-Fi
Junior Suite Ocean Front
- Furnished balcony or terrace with stunning sea views
- King-sized bed or 2 double beds
- Bathroom with hydro-massage bathtub
- Flat screen TV
- Minibar
- Coffee machine
- Bathroom amenities
- Hairdryer
- Iron and ironing board
- Telephone
- Safe
- Ceiling fan
- Air conditioning
- Free Wi-Fi
Superior Royal Level Room
- Exclusive Royal Level services
- Furnished balcony or terrace
- King-sized bed
- Bathroom with hydro-massage bathtub
- Complimentary bathroom amenities
- Bathrobe and slippers
- Sofa
- Flat screen TV
- Minibar
- Coffee machine
- Hairdryer
- Safe
- Ceiling fan
- Air conditioning
- Wi-Fi (local charge)
Suite Royal Level
- Room Size: 82 m²
- Exclusive Royal Level services
- King Bed
- Air conditioning
- TV
- Telephone
- Connection to Internet (free of charge)
- Safe (free of charge)
- 24-hour room service (subject to charge)
- Coffee machine (free of charge)
- Iron with ironing board (free of charge)
- Minibar (free of charge)
- Toiletries
- Hairdryer
All-Inclusive
The Occidental Punta Cana all-inclusive package offers exceptional value for money, and includes the following:
- Breakfast, lunch and dinner
- Unlimited local drinks
- Free entry to Mangu Club nightclub
- In-room minibar
- Safety deposit box
- Kids’ Club
- Non-motorised water sports
- Taxes and tips
Not included:
- Spa services
- Internet and wi-fi access
- Motorised water sports
- Evening tennis when floodlights are required)
- Laundry service
- Telephone calls
- Babysitting service
- Golf
- Gift shop items
Please note that details are subject to change, and you will be provided with full details of the all-inclusive package on arrival at Occidental Punta Cana.
First Club and Royal Level
First Club
Upgrade to First Club level, and you’ll receive benefits that go way beyond the all-inclusive experience for a truly special stay, including the following:
- Exclusive access to the First Club lounge
- Buffet breakfast in the lounge
- Private beach bar
- Private Jacuzzi
- Concierge service
- Private area with internet access
- Private check in and check out
- Room amenities
Royal Level
The ultimate luxury holiday experience is captured in the Royal Level rooms, which include the following exclusive benefits:
- Privileged views of the beach
- Additional privacy and elegant facilities
- Concierge service
- Private a la carte restaurant available for breakfast, lunch and dinner
- Private area on the beach with a bar
- Premium drinks included
- Hot tubs
- Minibar replenished daily
- Luxury in-room amenities
- Bathrobe and slippers
- Free internet service
- Private space with internet access
- Private front desk for check in and check out
- VIP services
Please note that details are subject to change, and you will be provided with full details on arrival at Occidental Punta Cana.
4.6
Google reviews (30678)
Yessy Torrez
I spent a week here, and unfortunately, I feel compelled to share some disappointing observations. While I didn’t conduct a property inspection, it’s clear that there are significant issues that need attention. First, the staff appear visibly unhappy and unmotivated, which raises concerns about their treatment and compensation. If employees are not being paid fairly or treated well, it’s no wonder their service suffers—and this ultimately affects the guest experience.
The food selection was another letdown. For many, a vacation is about indulging in unique dining experiences, but the repetitive menu felt me uninspired. Serving the same chicken two days in a row? Unacceptable. Guests expect more variety and creativity.
Lastly, the beach chairs are in appalling condition—dirty, old, and frankly, unfit for use. There are uncovered cables and outlets outside. Obviously very dangerous to the guests. This needs your attention now. Their state suggests a lack of care and attention to detail that’s hard to overlook. These are not minor inconveniences; they reflect poorly on the management and could drive guests away. I sincerely hope these issues are addressed, but as it stands, I’m hesitant to return or recommend this property to others.
Hugo Matte
First of all! Best butler is Carlos Rosario! You need to get in contact with him at your arrival, he will take care of all your needs and make sure you get a VIP experience! The resort is amazing with super nice rooms and views. The beach is fantastic. The food was pretty great and the restaurants were amazing too! All in all we had an amazing vacation!
Laureen
Stayed at this resort for 7 days with my two kids, one of which was 9 months old and a 3 year old. Overall we had a good experience. Here’s a breakdown of details:
Room: we stayed in building 26 on the ground floor and our room was great, roomy, well air conditioned, hot water, the cleaning ladies were great too, always gave us extra bottles of water and towels. Towels were not always super white with some permanent stays but always smelt clean, we did find a few bugs in our room but nothing alarming. Now if you are looking for a western version of a 5 star luxurious hotel, this hotel is not it. I would say it’s more of a standard hotel experience.
Kid related stuff: although we requested a crib in our room, was not there on arrival but they managed to get us one shortly after our check-in, something to note if you are travelling with a baby, cribs are not a guarantee if there are non available. They have high chairs in the buffet and restaurants but sometimes it’s a naissance to get the table top for it, not sure why. That part was sometimes annoying. Kids club was good but super hot! The lady working there was lovely and friendly, there’s a ball pit. Wish they would invest in new toys tho cause most are broken and old.
Service: overall good, sometimes we were lucky to have awesome servers sometimes not so much, the worst experience we had was at the Steakhouse a la carte, maybe miscommunication but they forgot the meal for our 3 year old and we kept asking them about it, she only received in 1.5hrs later, they never apologized, that was probably the only bad experience.
Location: awesome! The resort is right on the beach, only downfall is you get hounded by locals selling on the beach
Food: I read reviews saying the food was bad, I always thought there was a lot of selection to choose from, always had something to feed my baby, like fruit, boiled egg, potato or grilled chicken. Yes it repetitive with the selection but I found there was enough to choose from. I would highly recommend making dinner reservations, we enjoyed them, especially the guacamole at the Mexican restaurant! We enjoyed the Italian restaurant best!
In all: I would recommend if you are not a super picky traveler and would probably not pay more than $1500 per person for this resort.
Recommendation for management: would be great if you invested in updated chairs for the beach, some of them looked so run down and broken, maybe have boundaries for sales people so that people that don’t want to be bothered have a place to just chill, I was feeding my baby and people were still asking me if I wanted my braids done or a bracelet to buy. Also invest in new toys for kids club and get rid of the broken ones.
And shout out to the 2 ladies at kids club they were amazing! Abel at the buffet, tried to sit in his section every morning, great service, and the maids we had, really awesome!
olga blanco
We visited in August and stayed for 15 days. We stayed at the Royal level and were quite disappointed with the food a la carte restaurant. The Staff was very moody. We never got a smile or a proper welcoming. We have been members for 20 years and this was by far the worst service ever. The royal level bar was great and so was the staff. Always with a smile and very professional. Thank you Enrique and Willy who have made our stay a memorable one. The beach is spectacular it sure is a paradise. The rooms are well kept and clean and well situated as everything is close by. We have stayed in building 21 on the main floor which we have enjoyed very much.
Overall the resort itself is beautiful and very clean.
Only down poor was the food and service at the Royal Level (cold atmosphere). If you can offer more choices on your menu and change the staff it will make a difference.
Did not feel welcomed at all in this restaurant as a member. We enjoyed eating at the buffet and the other restaurants where we were welcomed and treated nicely.
Dwight Inn
I booked a 6-night stay at this hotel, and unfortunately, it was a disappointing experience from the start. While I appreciated the airport pickup and the somewhat slow check-in process, things went downhill quickly once I got to my room.
The air conditioning didn’t work, and despite the butler’s assurance that a repair person would address the issue, he insisted it was functioning when it clearly wasn’t. After waiting for four hours and having to escalate my concerns to the supervisor, I was finally moved to another room.
The new room was a complete letdown—it was dirty, with mold and dampness throughout, and hair littered the floor. The room,furniture and bathroom showed significant rust and wear, and the couch was so filthy that it stained my clothes when I sat on it.
The staff were generally unfriendly and unhelpful, which only added to my frustration. Dining options were severely limited; we could only eat at the buffet, which offered a disappointing selection. I was told that reservations were needed for the other restaurants, but they were all fully booked, and many were closed.
After just two nights, I decided to check out and move to a different hotel. The only positive aspect of my stay was the outdoor garden, which was lovely. However, it wasn’t nearly enough to make up for the overall dissatisfaction I experienced. I cannot recommend this hotel based on my stay.
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