Mandarin Oriental Jumeira, Dubai

Haitham Fayad

A Truly Wonderful Stay. From the moment we arrived, everything about our stay at [Hotel Name] was exceptional. The valet team gave us a warm welcome and made arrival smooth and effortless. At reception, the check-in was handled with genuine care and professionalism, setting the tone for the rest of our stay. Breakfast was a highlight every morning – fresh, delicious, and with attentive service that made us feel looked after. Housekeeping was outstanding, keeping our room spotless and adding thoughtful touches that made a big difference. The pool area was another favorite spot – clean, relaxing, and perfect for unwinding. A special mention to Isabel, whose warm hospitality and personal attention made our stay unforgettable. We can’t wait to return!

kurt maclaurin

First time at MO and I loved it. Hotel was incredibly clean. Room layout and design was perfect. I was most impressed with the Club Lounge access on 5th floor. Food, drink, service and views were next level. Gym was also incredible. Very big with many machines and free weights, immaculate sauna, showers, etc .

Matt

Extremely disappointed by my experience at Mandarin Oriental — far from the five-star reputation they claim. This was my first time staying at a Mandarin Oriental property, and sadly, it will be my last. What was supposed to be a relaxing one-day staycation turned into a frustrating and completely unacceptable experience. Despite it being low season with plenty of availability, I was placed in a room on the podium level facing the city — possibly the worst view in the entire hotel. That alone shows a serious lack of attention to detail and poor judgment by the management team when it comes to guest satisfaction. But what truly ruined my stay was waking up at 6:00 AM to three maintenance workers right outside my window, speaking loudly while cleaning. No prior notice was given. No apology was offered. I had zero privacy and constant noise, and my only day to rest was completely disrupted. This is not what you expect from a so-called luxury hotel. At this level, service and communication should be impeccable — instead, I felt like I was staying at a poorly run business hotel, not a world-renowned brand. For the price paid and the brand expectations, this experience was absolutely unjustifiable. I would strongly recommend anyone considering Mandarin Oriental to look elsewhere — there are far better-run luxury hotels where guests are actually treated with care and respect.

Joanna Escobillo

Everything about this hotel is truly perfect—from the elegant interiors to the world-class amenities. But what made my stay unforgettable was the exceptional hospitality from every single staff member. From the moment I arrived, I was greeted with warm smiles—from the entrance all the way inside. What struck me most was that every staff member treated me with the same grace and kindness, regardless of who I am. Whether I’m a billionaire or not, I felt like one during my stay. The consistency of their smiles, their genuine warmth, and their attention to detail is unbelievably exemplary. And the food—let’s never forget the food! It’s nothing short of majestic. Every dish is crafted with excellence, but if there’s one thing you must try, it’s their French toast. Please don’t leave without it! It’s what makes my mornings feel like a true VIP experience. It’s clear that the staff are not just trained well—they embody the spirit of luxury and hospitality. The human touch at Mandarin Oriental Jumeira sets a new standard. I didn’t just stay at a hotel—I lived an experience. And that experience made me feel valued, respected, and genuinely cared for.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Qutaiba AlSendi

- the staff made us feel incredibly welcome. -The check-in process was smooth and efficient, and everyone was so friendly and professional. The room was spotless, spacious, and beautifully decorated and view with all the amenities i needed for a comfortable stay - The location is perfect close to shopping mall across the street and 10 minutes from dubai mall. - many swimming pool and beautiful big beach - What really stood out was the attention to detail and the warm hospitality. It truly felt like a home away from home.