Occidental Cozumel

Kirk MacGregor

10/10! We absolutely loved our stay at Occidental Cozumel. This resort is incredible and all the staff were so friendly and welcoming. The grounds are beautiful, picturesque and kept very clean. The food was amazing with plenty of selection for everyone at the buffet and the à la cart restaurants were delicious. Jesus was phenomenal and he made our trip so memorable with plenty of activities all day long. He made sure there was always something to do and made everyone feel included. He brought amazing energy to the pool area throughout the day ensuring everyone was enjoying themselves. Karla, Laura and Victor were fantastic bartenders/servers ensuring we always had the most delicious drinks and that we never had an empty glass. We can’t wait to come back to this must stay resort.

Cindy S

Great resort. Lots of activities: day time they have aqua fitness class - shout out to Millie and Jesus - great teachers; night shows are entertaining. Resort is very nice, lots of plants. Food is amazing: I had freshly made smoothies every morning, and omelettes made for you. A-la cart restaurants are nice too, Mexican, seafood, Mediterranean. Very nice that this resort has beach towel service. There is minor issue with my room for the air conditioner and had to change my room, but it’s all good. The area is safe.

Mohamed al mashhour

We had the pleasure to be served by the great chef Miguel Angel Santiago Aquire who is in charge of the buffet in the restaurant on the beach. He makes a nice varied buffet, very clean, hot and tasty. He was of excellent service to us. When we needed something that was missing or different, he was always ready to help us in delivering what we requested. We have nothing but good words for his buffet and the friendly and efficient.

Sean Davis

Gorgeous resort with caring staff making the best efforts they can to make your stay comfortable and enjoyable. Very well laid out resort making navigation simple and straightforward. The resort itself is extremely quiet and peaceful. The food is delicious! For the limited selections they offer, they do them very well!! The Mexican restaurant is delicious from the first course until the last and the menu is clearly outlined with dietary needs clearly labeled ie. Shellfish or nuts. Our servers were Sergio, Luis and Ingrid. All were very fast, polite and respectful and were a welcome presence during our meal. There is plenty of lounge chairs for everyone at the beach and the area was clean and well kept. The bar staff were very experienced and fast. Antonio in particular was a step above and was my favorite bartender at the resort. Friendly, funny, and kept my drinks full all night, ask for his special shot! It's delicious. The activities coordinator is energetic and full of life bringing excitement to the guests and striving to ensure everyone is having the best possible experience! The rooms are very spacious and clean with cold a/c and restocked daily with beer, water, snacks, and some popular pops.

Hank Muller

The pool area was enjoyable and provided a relaxing atmosphere, though it could benefit from more umbrellas to offer additional shade for guests. The rooms and the rest of the property were impressively clean and well-maintained, which contributed to a comfortable stay. However, I was disappointed with the food options. Despite the website claiming there are 7 restaurants on-site, only 3 were available during our stay, and two of those were buffets. The biggest letdown was the lack of sit-down dining options for dinner. We were allowed just one restaurant reservation for our entire 4-night stay, with all other meals being buffet-style. On a positive note, the staff was exceptional—friendly, attentive, and always eager to assist.