Pegasos Beach Hotel & Resort

evita evita

I stayed at this hotel back in October, and the experience still haunts me to this day. I opted for the all-inclusive option and ate only at the hotel's cafe. On the second day of my visit, I started experiencing gastroenteritis symptoms, became severely dehydrated, and ended up in the hospital. I was discharged with antibiotics, lab tests were done (leucocytosis, CRP was increasing) and when I spoke with the staff, they didn't believe me. They said it was just a virus, even though I was discharged from the hospital with antibiotics. Additionally, the room cleaning wasn't the best. I will never return here and risk my health again.

Tetiana Bileichuk

"Unforgettable holiday" at Pegasus Deluxe. Before our departure to Rhodes, I checked the reviews about this hotel. I was shocked by the reports of food poisoning. It was too late to cancel, so I took medicine and bought medical insurance. At first, everything seemed fine. We were given a nice sea-view room. But 48 hours into our stay at the hotel, I started experiencing bloating, vomiting, and diarrhoea. Even after 3 days, I still have stomach pain and can't eat normally. The hotel manager attributed it to a virus, but I didn't take a blood test, so I can't say for sure. However, I have never felt so miserable. I was unwell for half of our holiday. I wonder why my daughter didn't get sick. She eats only cooked meals, unlike me. So, I suspect the food was the main reason. Also, guests from nearby hotels did not report any food poisoning. The quality of the food is not great. Vegetables and fruits didn't taste fresh. There was no air conditioning in the restaurant, and they used reusable plastic glasses at the pool bar. Everyone had access to the ice cream. The only good thing about this hotel is its location on the beachfront and the good room cleaning service. The people I met also complained about food poisoning. After so many cases, the management should take measures to stop the spread of infection at the hotel. It should be closed for a while, and tourists shouldn't be staying there.

Agata Kolodziej

We stayed at Pegasus hotel which is 20 minutes walk from Faliraki center with bed and breakfast option at the end of October, so end of the season. It was a quiet time but the hotel was equipped with everything we needed. Lovely kids club, live music, open bars, inside and outside, nice variety of in between meals served near the pool, lovely beach, gym, playground etc. The hotel also organised Halloween decorations and games for kids. Staff was amazing, always helped with the smile and understanding. We had many requests, including changing the room, our initial one was with the sea view but because of loud evening entertainment between 21:30-23:00, our toddler had trouble to stay asleep, so we got a room on the other side of the hotel with partial sea view, which was perfect. We also asked few times for fruits for our toddler, since shops near by didn't have fresh fruits at stock (maybe because of end of the season), staff was always very kind allowing us to take watermelon for the little one with no charge. There was also no issue with taking few bits from breakfast to the room, if needed. We also got extended stay due to late departure, normally check out is at 11:00 and we could stay until 17:00 free of charge. Reception was also extremely helpful when we faced last minute flight cancellation resulting in few hours call, hotel staff advise me on how to deal with the situation best as they had experience with similar cases, we were fortunate to secure a convenient flight. We were very satisfied with our stay and we highly recommend Pegasus Deluxe Hotel.

Helen Prosser

Very nice hotel. This is the second time of visiting as it was so nice last year. Unfortunately some of our party came down with a sickness bug that was going around the hotel. We spoke to a few people and they had also been taken down by it. There were multiple incidents of people being unwell about the hotel, but staff were quick to clean and clear away. Just a shame that it meant we missed a few days of the holiday and didn't feel like eating much for the rest of it.

Flávio Sousa

recently stayed at this hotel in Greece for a week, and while the location is absolutely stunning – right on the beach with breathtaking views – our overall experience was far from enjoyable due to several health issues we encountered. From early on in our stay, we suffered from diarrhea, which we strongly believe was caused by the food served at the hotel. The water also seemed questionable, likely just filtered and not as safe as it should be. To make matters worse, the hotel uses plastic cups available for all guests, and we couldn't help but wonder if these were being properly cleaned and sanitized. On top of that, we developed persistent coughs and cold sweats, leaving us bedridden for two full days. This illness prevented us from enjoying the amenities and activities we had paid for. What makes this more frustrating is that nearby hotels don’t seem to have similar complaints, suggesting that the issues may be specific to this property. In the end, despite the prime beachfront location, our stay was ruined by these health problems. Sadly, it’s an experience we never want to repeat.