Pullman Dubai Creek City Centre

Ishan

Had a wonderful stay at Pullman Dubai Creek City Centre! A huge thank you to Anita and Dushmantha from housekeeping for their impeccable service. They both ensured our room was always spotless and went above and beyond to make our stay comfortable. Their dedication and friendly attitude made a real difference. Highly recommend this hotel for its excellent staff and service!

vanessa mitchell

My stay here was perfect. I needed to chill for a couple of days before heading to London and this hotel made that easy. The staff at reception were super friendly and helpful as were the staff assisting with luggage and information. The room was clean, well presented, very comfortable, and had everything I needed. I especially enjoyed the buffet dinner and breakfast. Prince was amazing, remembering my coffee order and making me feel like a local, along with Muben and Shara. Thank you all for a wonderful stay.

anni hws

My stay at Pullman Dubai Creek City Centre was nothing short of exceptional. From the moment I arrived, the staff were incredibly mindful, helpful, and genuinely friendly, making me feel truly welcomed. The ambience of the hotel felt like home, providing a perfect balance of comfort and elegance. Its location is unbeatable, just a short walk to a fantastic shopping mall, adding even more convenience to the experience. I highly recommend this hotel for anyone looking for top-notch service, comfort, and accessibility!

Dee

Stayed here for 2 nights. Front desk service can be quite slow. I booked on the app, added a payment card, all details, and even checked in on the app. Still it took a while to get the room access cards. Rooms near the lift can be noisy so we asked for a corner room, got different answers from the staff in executive lounge vs the main reception. Executive lounge team was far more helpful. Second night we ended up with very noisy neighbours and were offered no alternative room or options when we complained about the noise levels at midnight. Security team knocked on their door twice to ask them to be quieter which lasted a few minutes only. Not the stay experience I was hoping for. The place has potential, if only the reception team could think of the box and offer solutions, instead of following procedure - they kept asking me for payment on my card, though they had the card on file and also had secured payment hours earlier. But shoutout to the executive lounge staff for being customer centric.

A Tang

The Pullman's & reputation, proximity to the airport & reasonable price helped us decide to stay at the Pullman Dubai Creek City Centre. Our airport transfer driver was friendly, professional & helpful. Donna, of front desk, was friendly, cheerful, professional, informative & helped us feel at ease in a new city. The room was well-appointed & clean; the bed was very comfortable & it was roomy enough for the 2 of us with big luggage. We deeply appreciated the care taken to celebrate our honeymoon with special bedding & dessert in the room.