Red Lion Hotel Orlando Lake Buena Vista South

Thomas Pepera

Stayed here as a family friend recommended it. This was a mistake. Made a reservation for a king pool view room. When we arrived they had sold out of my reserved room….which begs the question what is the reservation even for?!! The only king room available was a handicap room…which I accepted even though this meant no tub for my wife to soak in. Got to the room and it absolutely reeked of cat urine. There is no way housekeeping could have missed this smell. We suffered thru the night (they had said this was the last king room and there weren’t any close enough by at other properties that I could find). Reported this issue at check out. Paid full price for a cat piss room. Not at all pleased. Oh, and the walls are so thin you can hear even moderately loud sounds from neighboring rooms. There are much better hotels nearby for the same amount of money. ETA: response to the owner….how did you upgrade my room the next day when I only stayed 1 night? And if your staff can’t smell cat urine in a room (that isn’t a pet friendly room) …. Then your staff needs to be better trained.

Kaitlin Doughty

Pleasantly surprised by this hotel despite where it is located. Room was very nice and refreshing. Only cons I will say are the weird stairs/elevator to get in and out of the hotel if you aren’t directly by their two under covers unloading areas by the main elevators with the luggage carts. Also the fan being on when the light is on in the shower got a little annoying over the few days I was there. Lastly their concierge for information around Orlando was a bit shady. I’ve lived here for 6 years and I’ve never had someone ask me for credit card info to go do a 90 min tour of a different hotel or call an associate about accepting “single females”. That was just the biggest red flag 🚩 to me. Other than that I really liked the place and house breakfast was included via Expedia. The staff was wonderful and helpful. I will definitely book this hotel or recommend it to others.

M S

Great place to stay! The hotel is very clean and the room we were in was really spacious. We had a minor issue with the shower draining slowly. I told the front desk the first morning we were there and unfortunately they didn't fix it while we were out that day. I brought it up to the front desk the next day and that time it was fixed right away. There was plenty of parking, even coming back late at night. We didn't get a chance to use the pool or lazy river, but we had a view of it from our room and it looked nice and clean. Definitely not a luxury hotel, but we got a good price and didn't feel like we were slumming it.

Charmayne Brown

I booked this hotel for my vacation and starting with my check in. It was 10 people in the line with one clerk to check everyone in due to one of the workers being a hour late to work she stated herself. The spa it was filthy and foaming up dirty and debris. I then went and got pool towels to later then found out they were sour and had everyone with a sour odor on them. The following morning the toilet in my room would not flush and was clogged so I called down to the front office and complained about my experience the Assistant Manager proceed cut me off and then disrespect me. Which i found out was the same lady from the prior day. Because I was complaining about my experience she threatened me with a no trespassing and to call the cops on me. Then proceed to call the police on me.. then gave me and my children, 20 minutes to leave the premises. Which was very unprofessional of her considering i didn't do anything wrong but to ask someone to fix my toilet. The house keeper Hannah on the other hand was very respectful and more problem solving than the asst. Manager herself.

Crystal Hude

I just stayed here for a week. The hotel was amazing very nice very well cap the people that worked there were great. They have a nice gift shop that has everything you can think of the laundry room works. Amazing the pool, hot tub and lazy river was very nice. Very clean property Will definitely be staying there again. Recommend this hotel 100%.