Holiday Inn and Suites Across from Universal Orlando

Bobby Beard

Booked a king / queen room. Got a room with what looks like two full size beds. They don’t tell you the hotel is under renovations and it’s a mess. Common areas are old and dirty. Haven’t been cleaned. Old nasty ripped carpet. And they charge 27.00 a day to park. I would leave now if it was refundable. Beware. Do not stay here. Junk at best.

David klimis

The rooms were run down and needed to be remodeled. No light over the vanity sink. First night, the air wouldn't work properly in the room. They sent a technician down the second day to fix it. He did and it worked perfectly after that. Everybody we came in contact with was extremely nice, polite and helpful. One day housekeeping didn't service the room. That evening when we got in we requested towels and toiletries. We called back after waiting 1-2 hours. The guy on the night shift was extremely rude. The lobby and downstairs area was currently under a remodel. There was also no breakfast at the time of our stay. Hopefully they will remodel the rooms next. On a positive note, it is a perfect location for Universal Studios, you are extremely close!

Rachel Santiago

We stayed in a suite at this hotel for our annual family trip to Universal, and overall, it was a great experience. The location was super convenient, and the suite itself was spacious, comfortable, and well-equipped. It had all the essentials for an extended stay, including a mini fridge, food storage space, and ample counter space in the bathroom—perfect for getting ready before heading out to explore Orlando. The beds were very comfortable, and the view from our room was absolutely stunning! We also appreciated the privacy between the two rooms in the suite, which worked perfectly for our family setup. The pool area was clean, spacious, and ideal for both swimming and relaxing with family and friends. We also received excellent service—staff were quick to respond to any needs and regularly checked in on us throughout our stay. The only downside was the smell of mildew and the lack of ventilation in the hallways. The carpet in the corridors appeared dirty, and the elevators were uncomfortably hot and stuffy. Also, the parking situation was a bit frustrating — the $25 nightly parking fee felt excessive, especially for a non-resort hotel, and it wasn’t clearly explained upfront. Despite those issues, everything else went smoothly, and we really enjoyed our stay

Elizabeth Marceleno

STAY AWAY!!!!!! worst place ever. Dirty carpets, dirty beds, nasty smell in the rooms and hallways! No ice available. The rooms don’t have light the only one you’ll get is the lamps in the tables. Dirty showers. The ac units are so loud and won’t let you sleep with the noise. The beds are so bad and uncomfortable I went to Disney and didn’t even rest in fact my body hurt more my shoulder and back hurt, looked like it had a big dent in the middle of the bed. Not much light in the parking lot super dark made me feel scared. Also,, When you check in there’s a guy in the other side of the counter begging you insisting so bad for you to book a tour for one of their hotels and make you leave a deposit of $70 and they swear they will give you $200 cash just by taking the resort tour. Which we said no but he kept insisting and insisting to book one and get charge dep of $70! He got so bothered that we said no again and gave us the most disgusting face. Which makes me believe they are stealing your deposits. We witnessed 3 people wanting there deposits back the next day because they weren’t going to make it to the tour and of course the guy was never at his desk. Sounds fishy to me! This is not worth the affordable price to stay here please don’t make my mistake and go pay a little more for a safe and clean hotel.

Matthew G

Avoid This Place – It's a Total Dump This hotel is an overpriced, filthy, run-down construction zone. It reeks of mold and mildew, and the overall condition is embarrassing. It’s honestly shocking they’re charging full price for rooms when the place is in this kind of disrepair. Here’s what we experienced: The entire property smells like a mix of mold and an old mop. There’s visible construction everywhere, with dust and mess throughout. Water pressure is almost nonexistent. Locks on both the room and bathroom doors were broken. The only decent thing here was the staff—they were polite. But that doesn’t make up for how disgusting and neglected this hotel is. My suggestions: 1. Fix the place before renting rooms. 2. Drop your prices to match the actual conditions. 3. Or better yet, shut it down until it's no longer a health hazard. There’s another hotel directly across the street. Honestly, it has to be better than this.