Holiday Inn and Suites Across from Universal Orlando

Thais Chaves

We had an amazing experience there over Thanksgiving weekend! Booked the hotel through Booking.com. We got the two bedroom suite which accommodated the 7 of us very comfortably and the kids had lots of space to enjoy inside the room as well instead of being trapped in a little space. Didn’t used the hotel facilities per se but the room was perfect. Our housekeeper Singh was AMAZING! She kept our room well maintained and organized and it was such a relief and great to arrive every day from the parks to a clean room. She deserves all the recognition because her attention to details was on spot! I do wish it was informed to us that breakfast was not included to all adults, but 2. It was not a big thing to us because we had brought lots of snacks to this trip but when the room was booked, it was understood to be breakfast included to all of us.

CFaith

If I could give this hotel 0 stars I would, me and my whole family including kids got sick just the first day staying here. The rooms have visible mold on the ceilings and the lamps & you can smell it soon as you walk in the room. Staff tried to gaslight me and tell me it’s not mold & blamed it on us not running the AC because the “humidity in Florida” … Don’t let the convenience of what’s nearby make you book here, it’s not worth it. Do better!

Iluvpickes

I stayed 10/25/2024, and check out was 10/27/2025 11:00 pm. With a total of 4 people. Immediately upon entering the room it REEKED of the stench of dogs. An extremely unpleasant smell when you’re here trying to enjoy a vacation. We had to spray the entire room with Lysol TWICE, to rid the stench. Beside the awful smell, the counters, bathroom wall, toilets were absolutely disgusting. It’s the kind of bathroom that makes you want to scrunch up and not touch anything, and then on top of that they have the audacity to give you paper thin toilet paper and that’s being generous. Now the next problem; towels, and wash cloths. You wouldn’t believe that for 4! People we were only allowed to have 2 towels and 2 wash cloths ?! For 4 PEOPLE how in the world does a hotel that charges 175$ a night that’s quite the audacity. And it wasn’t till a day later did they privileged us with, guess what… only 2 more towels ! 😂 the only good thing I can say about the place is the location. Oh also don’t be fooled by the pictures they post , the rooms aren’t that big.

Walterssrq

We stayed here for one night to take the kids to Halloween Horror Nights and can't believe how convenient the location is. It is literally across the street from Universal Studios. We had 6 people in our party so we rented the 4 queen bed, 2 bedroom suite, with 2 full bathrooms. It was HUGE! It was clean and so nice to have with all the kids. The 2 bathrooms/showers was amazing, and super helpful with our large group. Beds were comfortable, front desk was accommodating with the extra supplies we requested, and being able to go to TGI Fridays for dinner was yummy and so convenient. For the extremely low cost for this room, it was a wonderful bargain for our family. I highly recommend to anyone going to Universal studios.

Octobertiger (lady tiger)

If this review is helpful to you, please make sure you leave it a like 👍👍👍. Okay, you guys. I only booked this hotel because it was across the street. From the entrance to Universal Studios Islands of Adventure. Depending on how quick you can walk in the blazing hot sun, it is only about a fifteen minute walk to the very entrance where you can go into the city walk. The hotel was clean enough. However, the carpet is very old. The bed slept okay, but the hotel makes a lot of noise !! The cooling system is very old, so it's loud. The plumbing system is extremely loud. We stayed here for only two days and our room was only serviced one day. When I called downstairs to see if I could just get some extra shampoo and soap since we never had our room cleaned on the second day. The front desk never picked up the phone. I called three times. I had just walked in the door, and there was nobody standing at the front desk so far as customers, so I know they weren't busy. This was a very disappointing stay, and although I got a pretty good price, I would probably stay with two of the other hotels that were in the vicinity and just pay a little bit more because this was not worth it .