Overview
Discover a taste of paradise at the all-inclusive 5-star Secrets Tulum Resort & Beach Club, a sensational adults-only sanctuary of peace and luxury magical Mexico. You’ll be welcomed with blissful sunshine, unparalleled hospitality and superb mode...
Discover a taste of paradise at the all-inclusive 5-star Secrets Tulum Resort & Beach Club, a sensational adults-only sanctuary of peace and luxury magical Mexico. You’ll be welcomed with blissful sunshine, unparalleled hospitality and superb modern amenities from the moment you arrive at this luxurious escape. This beacon of excellence maintains a jungle-inspired atmosphere, with elegant decor designed by award-winning architect Michael Edmonds. It's also close to a wonderful private beach club that overlooks an exclusive stretch of powdery white sand and inviting turquoise waters. Revitalise the senses at the world-class Secrets Spa by Pevonia®, enjoy a range of classy culinary experiences or release your youthful spirit with the exciting activities and water sports on offer. The resort delivers a gastronomic experience to satisfy even the most discerning tastes, with an abundance of amazing eateries serving up a spectrum of flavours, ranging from authentic Mediterranean dishes to deliciously fresh seafood.
How far is the nearest beach?
Secrets Tulum Resort & Beach Club offers complimentary shuttles every 30 minutes to an exclusive and protected beach.
Distance from the airport
Cancun International Airport is approximately 119km away from Secrets Tulum Resort & Beach Club.
Pools
Restaurant
Bar
Gym
Beach
Golf
Shuttle
Spa
Adults-Only
Restaurant
Junior Suite King Bed
- Private furnished balcony/terrace with tropical views
- King-size bed
- Bathroom with rain shower
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Mini-bar with beer, soft drinks, juice and bottled water (replenished daily)
- Bathrobes and slippers
- Hairdryer
- Safe
Junior Suite Swim Out
- Direct access to swim-up pool
- Private furnished balcony/terrace with pool view
- King-size bed or 2 queen-size beds
- Bathroom with rain shower
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Mini-bar with beer, soft drinks, juice and bottled water (replenished daily)
- Bathrobes and slippers
- Hairdryer
- Safe
Preferred Club Junior Suite
- Private furnished balcony/terrace with tropical views
- Preferred Club benefits
- King-size bed or 2 queen-size beds
- Bathroom with rain shower
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Mini-bar with beer, soft drinks, juice and bottled water (replenished daily)
- Bathrobes and slippers
- Hairdryer
- Safe
Preferred Club Suite Swim Out
- Private furnished balcony/terrace with tropical and pool views
- Preferred Club benefits
- Direct access to swim-up pool
- King-size bed
- Bathroom with hot tub for two and separate rain shower
- Lounge area
- Dining table
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Mini-bar with beer, soft drinks, juice and bottled water (replenished daily)
- Bathrobes and slippers
- Hairdryer
- Safe
Presidential Suite
- Private furnished balcony/terrace with plunge pool and tropical views
- Private rooftop with plunge pool, bar, 2 hammocks, sofa beds and day puffs
- Preferred Club benefits
- King-size bed
- Bathroom with hot tub for two and separate rain shower
- Lounge area
- Dining table
- Television
- Telephone
- Free Wi-Fi
- Air conditioning
- Mini-bar with beer, soft drinks, juice and bottled water (replenished daily)
- Bathrobes and slippers
- Hairdryer
- Safe
Facilities
- Swimming pools
- Restaurants
- Bars
- Beach club (a short complimentary shuttle drive away)
- Exclusive rooftop lounge with pool, swim-up bar and fire pit
- Fitness centre
- Spa
- Steam room
- Sauna
- Hot tub
- Bali beds
- Golf clubs nearby (discounted fees)
- Daily activities (including yoga, meditation, table tennis, bike tours into town, dance lessons, Spanish lessons and more)
- Water activities and sports (including scuba diving, Aqua Aerobics, Aqua Strong, deep sea fishing, pool volleyball and water polo)*
- Live entertainment
- Bingo
- Concert projections under the stars
- Culinary experiences (including gourmet cooking lessons, chef’s table, cocktail classes, tequila tasting, wine tasting, romantic dinners and themed nights)
- Shopping galleria (local charge)
- 24-hour reception
- 24-hour concierge services
- Currency exchange (local charge)
- Laundry services (local charge)
- Car rental (local charge)
- Medical facilities (local charge)
- Meeting rooms and facilities (local charge)
- Wedding and honeymoon packages
*Please note that charges may apply to some activities and for the use of some facilities.
Unlimited-Luxury®
The Secrets Tulum Resort & Beach Club Unlimited-Luxury® package includes the following:
- Unlimited gourmet dining with buffet and à la carte options
- 3 à la carte restaurants, 1 international buffet, 1 casual grill, 2 snack bars, 1 coffee shop and 1 sports bar (no reservations required)
- 24-hour dining available, including late night bites at Coco Café
- Unlimited local and international top-shelf spirits
- A selection of dining and drinking options with live entertainment at nearby sister properties with Sip, Savor & See Dining Experience
- Pool and beach waiter service
- In-room minibar with beer, soft drinks, juice and bottled water (replenished daily)
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Themed parties and entertainment venues
- Discounted green fees at nearby golf clubs
- Free Wi-Fi
- All taxes and gratuities
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Preferred Club
All Preferred Club rooms offer the following additional amenities and services:
- Access to the exclusive Preferred Club Lounge
- Continental breakfast served in the lounge
- Hot and cold hors d’oeuvres, desserts and a variety of premium drinks served in the lounge
- Exclusive à la carte breakfast
- Exclusive daily snacks served at The Grotto
- Preferred Club suites in premium locations with upgraded amenities
- Access to an exclusive rooftop plunge pool
- Access to an exclusive beach-style swimming pool
- Complimentary access to hydrotherapy circuit (once per stay)
Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.
Dining
Olio
- Authentic Mediterranean cuisine
- Serves dinner only, à la carte
Jasmine
- Asian and Peruvian fusion cuisine
- Serves dinner only
Bluewater Grill
- Serves fresh seafood
- Serves dinner only
Market Café
- International buffet restaurant
- Serves breakfast, lunch and dinner
Barefoot Grill
Veranda
The Grotto
- Exclusive for Preferred Club rooms
- Serves light lunch
- 11:00 a.m. – 6:00 p.m.
Coco Café
- Serves snacks throughout the day and late-night bites (including paninis, pizza, soup, hot dogs, sandwiches, pretzels, fruits, yoghurt and pastries)
La Riviera
- Located at the beach club
- International cuisine
- Serves à la carte lunch and gourmet salad buffet
Sugar Reef
- Located at the beach club
- Serves grilled favourites, lunchtime only
Rosewater
- À la carte international cuisine by the ocean
- Serves an array of gastronomy 10am - 5pm
24-hour in-room dining and a variety of culinary experiences are also available.
As part of the Unlimited-Luxury® privileges, Secrets Tulum Resort & Beach Club offers the Sip, Savor & See Dining Experience, including a range of dining options at participating sister properties. This can be organised through the resort concierge (subject to availability).
Zamna Beach Club
Zamna Beach Club - Zamna Beach Club sits on Tulum's beach zone. Stay in the stunning suites steps from the ocean and a restaurant exclusive to those staying at the Beach Club and full access to Secrets Tulum resort, a short shuttle.
4.2
Google reviews (1103)
Arkadiusz Lu
Secrets Tulum is an absolutely exceptional place! Our stay here was a dream come true – from luxurious interiors to exquisite food and an incredible staff that makes you feel at home.
The food at the hotel is top-notch, and the real gem is the Grotto restaurant in the Preferred section – a true culinary delight. Unfortunately, Olio falls a bit short compared to the other restaurants and could use some improvement, but overall, the dining experience is outstanding.
The rooms? Beautiful, spacious, and impeccably clean! The housekeeping and turndown service are flawless – a true attention to detail and the highest level of hospitality.
But what truly makes this place magical is the people! Danielle from the Jasmine and Grotto restaurants is a warm and welcoming presence, always greeting guests with a genuine smile. Natalia – she absolutely deserves a promotion! Her attentiveness, positive energy, and keen eye for detail make every guest feel special. You can talk to her for hours, and her smile will stay in our hearts for a long time!
The Beach Club in the Preferred section is a peaceful oasis – there’s always a comfortable lounger available, and the food and cocktails are of great quality. Mike ensures everything runs smoothly – always ready to help and quick to solve any issues.
A special thank you also goes to Alejandro, our concierge, who made our stay perfect. He took care of every detail with dedication, and when I needed medical assistance, he waited for me outside the doctor’s office with concern and care.
And the true highlight is Fernando – the Guest Satisfaction Manager. He is the right person for the job! Any issue was resolved instantly, and we felt completely taken care of. We can’t wait to return and be his guests again – because being a guest under Fernando’s care is an experience on another level!
Secrets Tulum is more than just a hotel – it’s a place of luxury, warmth, and a family-like atmosphere. The staff here are not just employees; they are the heart of unforgettable memories. We will definitely be back! ❤️
Francisco Eraso
I felt the service and attention could be better. We stayed in a Master suite swim-out and the room was beautiful and huge. I can honestly say that in the resort itself, not the beach club, the staff was 2/5. They would walk by you and not even say hi or good morning. Having been to other Secret’s, they usually provide exceptional service (Antonio in the preferred pool was good). At times it felt very under staffed and when asking for help(access to preferred areas, availability of food)the staff was clueless. In the Beach Club however Gaspar and Edgar were super attentive and went above and beyond to make sure everything was right. Having a preferred room not one time did we ever meet our concierge Alonso. I reached out to him because our room didn’t have the secrets beach bag they always provide and he only sent the day activities one day. The property is very nice and having access to the beach club made it even better. The food was ok. The best thing was the breakfast daily at Jasmine. If I were to come back I would prefer to stay at the beach side property.
Grzegorz J.
Secrets Tulum is an absolutely outstanding destination! From the moment we arrived, we were met with warm hospitality and impeccable service that made our stay truly unforgettable.
The food is exceptional, with every meal prepared to perfection. The highlight of our culinary experience was the Grotto restaurant in the Preferred section—a true gastronomic delight. Jasmin and Bluewater Grill was great too! While Olio could use some improvements, the overall dining experience at the resort is phenomenal.
The rooms are not only spacious and beautifully designed but also maintained to the highest standard. Housekeeping and turndown service are flawless, with every detail attended to with care and precision. We stayed at Junior Suite Tropical View Preffered Club.
The Beach Club in the Preferred section is a haven of relaxation, always offering a comfortable spot to unwind. The food and cocktails are top-tier.
What truly makes Secrets Tulum extraordinary is the incredible staff!
Natalia deserves the highest praise—her attentiveness, positive energy, and dedication to every guest’s comfort make her an invaluable member of the team. She has a way of making you feel special, and her kindness will stay with us forever.
Danielle from Jasmine and Grotto restaurants is an absolute joy, always greeting guests with a warm and genuine smile.
Mike at Beach Club ensures everything runs seamlessly, always ready to assist with a smile. He was incredibly helpful, always checking in to see if everything was perfect and making sure guests felt well taken care of. His dedication and attentiveness truly enhanced our experience.
A heartfelt thank you to Alejandro, our concierge, who went above and beyond to make our stay perfect. His dedication to guest satisfaction was evident in every detail, and his kindness during a moment of need was deeply appreciated.
And then there’s Fernando—the true star of the resort! As Guest Satisfaction Manager, he exemplifies excellence in hospitality. No request was too big or small, and his ability to resolve any issue instantly made us feel completely taken care of. Being a guest under his care is an experience like no other!
Secrets Tulum is not just a luxury resort—it’s a place where warmth, exceptional service, and genuine care create memories that last a lifetime. The staff here are not just employees; they are the heart and soul of this incredible place. We cannot wait to return!
Marcy Smith
Loved my experience at the secrets tulum. Most importantly, the food and alcohol were probably an 8 1/2 or nine out of 10. The hospitality there was a 10 out of 10. The nightly entertainment was tons of fun and kept our group thoroughly entertained. You do have to ride a shuttle bus over to the beach club that was never an issue as they ran all day and you could go whenever you pleased. The beach club was a really cool set up where you could eat and drink there. Sit in the shade near the pool or on the actual beach. There are so many pools at the resort you may get lost. The resort is massive. The spa was lovely. I had a facial and the gentleman who gave it to me. Did an exceptionally great job. We will travel back to this resort, especially since you don’t always find good food and good alcohol at all inclusive resorts.
John Miskella
3.5 Stars. I don't think this is a 5 Star Resort
We stayed at Secrets Tulum and guess it was what we expected after reading the reviews. Staff was very friendly but after traveling all day, the last thing you want is a 15 minute sales presentation on "credits" to be used at the resort. These are just coupons...like $60 off a $260 massage which costs $50 on the beach. Very, very irritating way to start the stay.
The food was pretty good in our opinion but specialty drinks were too sugary, weak and not made with real fruit, Ariel in the sports bar was kind enough to dial up a game for me to watch. It was a bit or work and appreciated but after accidentally leaving a pull over of my favorite team behind, it was never returned. I checked security multiple times without luck. Not cool.
The shuttle to the beach was fine and not a surprise since we read that this resort wasn't on the beach. Beach was very nice and food available. Probably the best part of the stay. There were several groups of heavy drinkers for the entire day and loud to wee hours in the morning at times but also not a surprise. This is a apparently a problem since we had to sign a "behavior contract" a check in which allowed the resort to expel guests if they get too unruly.
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