Overview
Overview
Situated in the perfect setting from which to enjoy the delights of Dubai, the Sheraton Jumeirah Beach Resort is the ideal holiday haven. Nestled among the luxury hotels, bars, restaurants and shops that make up The Walk, the hotel couldn’t be be...
Situated in the perfect setting from which to enjoy the delights of Dubai, the Sheraton Jumeirah Beach Resort is the ideal holiday haven. Nestled among the luxury hotels, bars, restaurants and shops that make up The Walk, the hotel couldn’t be better placed in the glittering city. Enjoying the advantage of its own private beach area and close proximity to Dubai marina, it’s never been easier to spend drawn-out, sun-drenched days by the water. Little ones are also welcome at the Sheraton, with a devoted children’s club and a wide range of restaurants ensuring that everyone is kept happy.
Distance from the nearest beach
The hotel sits in a beautiful beachfront position where guests can enjoy access to a private beach.
Distance from resort centre
The Sheraton Jumeirah Beach Resort enjoys a superb location with a host of shops and restaurants within easy reach.
Distance from airport
Dubai International Airport is approximately 41km away from the hotel.
Pools
Restaurant
Bar
Gym
Spa
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Accommodation
Facilities
Facilities
- Private beach
- Swimming pools
- Fitness centre
- Water sports
- Choice of restaurants and bars
- Spa
- Children’s club
- Wi-Fi
- Hair salon
- Laundry service
- Gift shop
- Dry cleaning
- Room service
- Gift shop
- Foreign exchange
- Concierge service
- Business and event facilities
All-Inclusive - Gold
All-Inclusive - Gold
The Sheraton Jumeirah Beach Resort All-Inclusive Gold programme includes the following:
- Buffet breakfast, lunch and dinner in the Palm Garden Restaurant
- House beverages, including selected beer, wines, spirits, a selection of cocktails, water, coffee, tea, soft drinks and packet juices in the Palm Garden Restaurant during lunch and dinner
- Option of set menu dinner or AED 75 credit towards items on the a la carte menu at Peacock Chinese Restaurant, Black Goose Buns & Brews, Al Hadiqa Arabic Restaurant or Chilli & Chutney Indian Restaurant (reservations required)
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.
Club Lounge
Club Lounge
Guests staying in Club Lounge rooms can enjoy the following benefits:
- Breakfast served in the Club Lounge (6.30am to 10.30am)
- Happy hour with house beverages in the Club Lounge (5.30pm to 8pm)
- Tea, coffee and soft drinks served throughout the day in the Club Lounge
- Internet access
- Complimentary pressing of three items on arrival or during your stay
- Dedicated check-in and check-out desk
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the benefits on arrival at the hotel.
Dining
Dining
The Peacock
Chilli & Chutney
Palm Garden All-Day Restaurant
- International all-day dining
Al Hadiqa Restaurant and Tent
Azure Pool Bar & Restaurant
- Serves snacks, mezzes, salads, sandwiches and barbecue favourites
Black Goose Buns & Brews
- Serves burgers, salads and bar bites
Half Board and Full Board Meal...
Half Board and Full Board Meal Plans
Half Board
The Sheraton Jumeirah Beach Resort half board meal plan includes the following:
- Breakfast and lunch OR dinner at Palm Garden Restaurant
- If guests would like to experience one of the speciality restaurants, which include The Peacock Chinese Restaurant, Al Hadiqa Lebanese Restaurant and Chilli & Chutney Indian Restaurant (reservations required), they can select from tailor-made set menus
Please note that details, including times and benefits, may be subject to change without notice. Half board booking on Fridays are for dinner only, with booking on Christmas Eve (December 24th and New Year’s Eve (December 31st) are for lunch only. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the half board meal plan on arrival at the hotel.
Full Board
The Sheraton Jumeirah Beach Resort full board meal plan includes the following:
- Breakfast, lunch and dinner at Palm Garden Restaurant
- If guests would like to experience one of the speciality restaurants, which include The Peacock Chinese Restaurant, Black Goose Buns & Brews, Al Hadiqa Lebanese Restaurant and Chilli & Chutney Indian Restaurant (reservations required), they can select from tailor-made set menus
Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the full board meal plan on arrival at the hotel.
Hotel Reviews
4.4
Google reviews (5401)
Elida Caba
I am a member of APC and today was the first time I visited this resort. I was extremely disappointed. The pool is dirty, water is not offered all day long (compared to other 5-star resorts where I received water and ice cream). I would not have these expectations if the resort was not considered a 5-star resort. I'm sorry but for what you offer you deserve 1 star! Please avoid this resort if you want to relax in a 5 stars resort!
I am attaching pictures of the squash hall and the cup from which we have to drink water from the dispenser...
Globe Trotter
I have been a guest at this hotel since 2015 and have always enjoyed my stays. However, during my recent visit, I noticed that the hotel is currently undergoing renovations. While the rooms have been redecorated, there is a significant design flaw: a shower screen placed between the living room and the bathroom. Although it does not provide a clear view of the individual, the body shape of the person showering is visible.
I am scheduled to stay here again next week with my two children, one of whom is my 12-year-old daughter. This design issue raises serious privacy concerns. It is highly inappropriate for me to be present in the bedroom whilst she is showering with very limited privacy.
Additionally, upon check-in, the staff did not request a security deposit, which should be a standard procedure. Consequently, the next day at the pool, when we ordered a couple of drinks, we were informed that we couldn't charge them to our room due to the lack of a security deposit. This resulted in the inconvenience of having to get changed, go upstairs, retrieve cash, and return to pay the bar attendant. This indicates poor training on the part of the reception staff.
We eventually managed to speak to a staff member named Ali, who was sympathetic and understood our concerns. When asked how he would feel sitting in a room while his young child is showering and their body shape is visible through the screen, he admitted he would feel uncomfortable.
Regrettably, due to these issues, I will not be staying at this hotel again.
Andreas H.
We stayed at the Sheraton Jumeirah Beach Resort for six days and had a wonderful time there.
We arrived in the morning at 6 am and although the room wasn't ready yet, the reception managed to give us a room that was prepared and cleaned already. So, fortunately, we didn't need to wait long.
When traveling to Dubai you need to take into account that a room is normally checked out until 12 AM and check in is possible at 3 PM. So you either plan your arriving time accordingly (if possible regarding available flights) or book a room already one day ahead of your arrival (which adds additional cost).
The hotel is well situated at the beach and you can either jump into the nice pool or the sea ... of which the sea was a little bit warmer and not as refreshing as the pool. But you can easily switch between both...
From the hotel you can see the ferris wheel and also the plam tower, which holds the AURA SkyPool at 200 m on the 50th floor. One evening we even stayed at the AURA SkyPool and it was a fantastic experience.
The whole team of the hotel did a marvelous job and especially the Palm Garden Team! We'd like to say give a big THANKS to Farzana, Sachine, Sachanda, Ambreen, Zarni and Rachell. They all did everything to make our stay as comfortable and pleasant as possible. And even when work required their full attention they still took some time to talk with us. This was really great and everybody can be taken as role model regarding friendliness and service orientation towards the customer!
On my birthday I got a very sweet surprise during breakfast with a cake and a bottle prosecco. And also our room was decorated very nice.
We're looking forward to plan our next visit of Dubai, because there are still many things to see and do, and we're surely staying at the Sheraton Jumeirah Beach Resort again!
Oksi Oksi
Dear Hotel Management,
Today’s visit to your hotel for Ladies’ Day has been the most disappointing experience I have ever had in my years living in Dubai. I am extremely dissatisfied with the level of service and the attitude of some of your staff towards guests. In my 9 years of residing in this city, I have never encountered such disrespect.
I would especially like to highlight the person at the reception near the beach entrance (unfortunately, they did not have a name tag) and the lifeguard working on the beach on 16.10.2024. Their behavior left a deeply negative impression.
I strongly recommend that you arrange at least basic customer service training for your staff. It would go a long way in preventing situations like this in the future. From now on, I will make a point to avoid your hotel and will not recommend it to anyone.
Sincerely,
A former guest
Frank Malek
Hello, I have stayed at Sheraton Jumeirah Beach Resort during GITEX in Dubai. I can say that this is an amazing place and what makes it amazing are the people who have made my stay a wonderful one. The service is amazing again because of everyone who works there. I highly recommend it! Frank M.
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