Sol Palmanova All-Inclusive

M. Smith

We stayed at Sol Palmanova, Mallorca for 5 nights in October. Overall, it’s a lovely family-friendly hotel with good facilities. Most of the team were friendly and welcoming. The entertainment was fantastic, and there’s always something to eat thanks to the snack bar being open outside restaurant hours. Our second housekeeper was amazing, and the room was spotless every day. On the downside, the token system for drinks was a bit inconvenient, and some of the hotel rules felt unnecessarily strict (like paying €1 to change beach towels). The pools were freezing cold with no indoor pool option, which was disappointing given the cooler weather. Rooms are also on the small side, and noise carries easily through adjoining doors. The food was also disappointing - much of it seemed reheated and not very fresh, especially the kids’ options like chicken nuggets and fish fingers, though the pasta and some meat dishes were decent. Some encounters with restaurant staff also felt unpleasant. Reception staff were also unhelpful during checkout and a family emergency that we experienced.

Mariia Shushakova

- CheckIn: we were in building 2 and stuff asked ask to go from one building to another with some papers 3 times! - Closets: not enough shelves and everything is open, looks not comfy and neat. - Elevator: 9 floors and only one is working, with the stroller it’s a disaster. And even when it was fixed, 2 elevators still make huge line in the morning. - Everything creaks and rattles in the room: door and terrace doors, doorhandles fall off. - Water has smell like swimming pool, do u add chlorine there? - Swimming pool: they are ok, but the numbers of people too big for them. - beach and sea are amazing. Overall, it’s not bad, but for 4-star hotel it’s not enough to be just clean. I would say your are good 3 star hotel.

Elaine Hanley

.my daughter, 7 year old granddaughter and myself came here for the 2nd year at start of September.....we cannot fault one thing about this lovely hotel, from start to finish it was amazing. The rooms are adequate and very clean our room was cleaned every day and beds made....first class, The meals....well there is something for everyone to choose a very large selection and food even cooked to order is amazing.....my 7 year old granddaughter loved the pasta and the chips and the ice cream .....The entertainment staff at the kids club i can only say were absolutely amazing, they always go that extra mile and excell themselves in their amazing work, they do so much with the kids and make them feel special, one of the entertainment staff even remembered my granddaughter from last year.....now thats what i call.....amazing people.....The entertainment each night was amazing, always something different on ......and afterwards the holiday makers were involved in various fun tasks, which my daughter was always first on stage to take part.....thats what its all about....enjoying......the kids pool area where we spent most of our time is fabulous and the lifeguards are great.....we cannot fault sol palma nova one bit and we have already booked again for next September.........so dont listen to the bad reviews and dont let it put you off going to the hotel as i would recommend it to anyone with kids.......10 out 10 all over and if possible 20 out of 10 for kids entertainers, they work so hard throughout the day and night and still have smiling faces.....well done to you all...Elaine, Holly and Charlotte xx

Jenna Clarkson

Sol Palmanova is a lovely hotel that is very close to everything in Palma Nova and Magaluf When we checked in, our original room smelt like stale cigarettes and smoke despite the cleanliness and caused us both a headache, we let reception know and they were great at moving us rooms while still honouring the views we wanted Staff on a whole were so friendly and attentive and always said hello, they asked us to participate in the variety entertainment such as aqua aerobics and corn hole which we declined as we just wanted to relax in holiday which the staff understood and didn’t pressure us, we appreciated this! All inclusive buffet as standard, wasn’t amazing but wasn’t terrible either although a lot more seasoning in the food would have been nice there’s enough there to get you through as well as the snack bar options. Queing for drinks at the bar wasn’t too bad, some que jumpers noted which we did point out but nothing was done. We did leave our ‘tidy up time’ on the door a few days in a row to come back to the room to see it hadn’t been cleaned as the ‘shh I’m sleeping’ was visible so we were left with an apology note stating we had specified not to clean, we definitely had not left it this way so we assume some people on the floor were trying to be funny. The biggest problem experienced was the beds and the bedding, two single beds pushed together with a thin sheet on top doesn’t qualify as a ‘double bed or double room’ the gap between both beds was extremely obvious and painful and the beds during the course of the night did push away from eachother. The pillows are far too thick and long while the duvet is about as thin as the toilet paper, the mattresses were also pretty firm so just wasn’t a pleasant night time experience at all, I dreaded going to bed each night as I knew I’d be in for a painful, sleepless night but I’m not sure what can be done about this (other than please get actual double beds) Would recommend this hotel for young families and older couples definitely

mrtrololol100

Honestly cant understand the low ratings i read before we came here. We arrived 27th september for 7 days and couldnt fault the hotel for anything in the slightest , food was very good every day plenty of variety including deserts cheese and plain food for fussy eaters like burgers chips and pizzas were all very nice. The hotel itself was very clean the pool itself was cold as predicted but once you get in and move around its fine. The room was very basic but enough to keep your stay good very clean and everything in order only negative i would say is the small lifts and ques for the lifts but luckily we was on the 2nd floor and it didnt matter much. The staff were very friendly and helpful and the entertainment staff were a good laugh as well partook in the water aerobics and water basket ball which was fun. To anyone looking try not to be too disheartened by any negative reviews as me and my partner had the best week going and will 100% be usijf this hotel again in the future