Sol Palmanova All-Inclusive

Tia's room

Stayed here for around of 6 days. Wonderful hotel. Starting with the food, absolutely perfect. The variety is great, a bit of local such as Paellas for lunch and dinner, a lot of food for kids all day long, fresh vegetables for lunch and dinner, classic breakfasts (also full of variety). During these 6 days the soups and additional were never repeated, so variety is fantastic. A lot of seafood, desserts and drinks. Lovely system of snacks and drinks during the day, you get the coins of the hotel by arrival, when taking a drink they take a coin from you, when you give the cup back, the coin is returned to you. Shows that the hotel is sustainable, as the cups are reused, and always clean. Another star for sustainability. Staff, absolutely great. Always optimistic, communicative and positive. There are always programmes for kids, teens and adults available. And they are not just playing tag or hide and seek, but actually engaging and creative. Staff is careful and polite with the kids. Staff speaks English well, therefore there might be only minor misunderstandings, which are solved quickly. Every evening there is a new performance, either by the staff as acting, dancing or singing, or by the guest performance such as circuses or acrobats. By the arrival the room was very clean and are cleaned daily. The room was big enough for three people, also with a balcony. In the canteen the tables and dishes are clean as well, as the staff is engaged while the breakfasts, lunches and dinners keeping everything clean and tidy. The beach is a 7 minute walk away, which is extra comfortable Overall we really enjoyed the stay and it was a very relaxing vacation! Thank you!

Megan Eliot

Absolutely shocking service from the hotel staff. We requested to move rooms due to problems with ours,we had a shower what couldn’t stay at a set temperature and would scold you very quickly I have a 6 year old child, also so many other issues, We checked in the Sunday and was told to come back Monday morning and a new room would be sorted out, again straight No we are booked come back Wednesday and promised to sort us a new room and there would be no issues, came back Wednesday to be told if we want to change rooms we have to pay €16 a night! Would rather the honesty instead of being messed around. The bar staff were rude, only decent people were the entertainment team. The hotel is overly subscribed by too many people which the hotel can’t accommodate to, food is repetitive and never changed, and it wasn’t the cleanest, our rooms only ever had a quick mop down and same bedding was kept on for 7 days..YUK and not even a wipe down of the sides,mirrors or bathroom which was even worse. We came 3 years ago to Sol and happily enjoyed, this time it was awful, standards have dropped and would not rate this hotel a 4 star, definitely not worth the money at all!

stacey Cornwell

I have stayed at this hotel 8 times, everything has always been great, this stay last week was the first since it introduction of the tokens for drinks so was a little nervous about if after reading the reviews on here, the tokens are brilliant, it stops all half drunk drinks being left poolside and on tables so no wasps, all staff are amazing. I have a shy 5y boy the kids club went above and beyond to make him happy and by day 2 he couldn’t wait to go. Thank you for another great holiday

Declan Kelly-Carlin

Room was fine , even though it was described to us as a room with a double bed when in reality it was 2 single beds pushed together but that was fine. The staff were awful, rude, unhelpful and just unbothered. I paid a good amount of money for all inclusive for 8 nights. I had to pay for bottles of water, I was asked to pay for towels. One night the safe in our room broke and we couldn’t get it open as it showed an error message. When we called reception I was told there’s nothing they could do as “ there is only 1 technician for 600 rooms.” So I went reception in person and went to a different staff member, they were then able to very easily open my safe for me so it was just pure laziness from the first employee. Then 2 days before our checkout I asked if it would be possible to get late checkout as our flight wasn’t until later, I was told yes no problem I just had to pay €40. That was no problem , the night before I confirmed that we were able to get late checkout and the staff said yes just come at 9am and pay the fee and that will be fine. I came at 9am and was told to come back at 10, then I was told to come back at half 10, and then finally I was told that late checkout was no longer an option so we had to leave in an hour. One morning a cleaner came into our room while we were sleeping and opened our curtains. Hairdryer in room didn’t work and was told there was nothing they could do. Shame the staff were so useless because the hotel and location is nice .

Rosa M

On our last night of our week stay here. We’ve generally had a really lovely experience. Food is pretty decent, good drink options, brilliant entertainment throughout the day and at night. Our rooms were cleaned effectively daily, and only saw one cockroach in the lobby but that didn’t bother us. Fantastic location, beach and lovely restaurants within walking distance, and we got a short bus ride to a water park. We had to wake up early to secure a sun bed but that’s to be expected. We came as a couple, but it was definitely very family orientated and lots of children/children’s entertainment. Only negatives would be that the rooms didn’t have actual double beds, just 2 singles put together and the AC in the room was quite noisy and not that strong. Really enjoyed our stay overall and would happily come back!