Sol Palmanova All-Inclusive

Karolina Sasnauskaite

Very pleased with the location, beach is just a few steps away for a walk or going to a few local gift shops, food is great and had an option for everyone, reception staff very friendly and helpful, room cleaniness was superb in the begining but throughout the stay every day had new towels and the bed was always made, but one slight issue that the floor wasnt hoovered or sweeped for any of the days. But still very happy with the stay, bar staff are worderful and cheerful, everyone is always smiling and welcoming.

Marinda Castelyn

Lovely hotel. Staff is very nice. Had an absolute blast. Thanx Sara, Alex, Jesus and the Lovely bar staff for a great experience. Will definitely visit again.

E

We traveled here from Germany and were supposed to be in Sol Palmanova, which has a bigger Pool, Gym, etc. but when we were dropped off we were confused because it seemed to be closed. We found out that we were now booked in Sol Palmanova ||, which didn’t have all the extras that we expected to get. He had an early flight and thought that we could already “check in” (get the wristband + be able to get drinks/eat dinner without being able to go to our room yet because checkin was at 15) but we were just told that we can drop off our suitcase in a small, unlocked room. After 4 hours we went back and had to check in for an hour because everything had to be typed in manually which took way too long. The Hotel mostly has English and Spanish visitors and is centered around families. The Food is very repetative and is basically 80% carbs. Most of it is pretty bland (exept for the fried zucchini 10/10) and drenched in oil. Breakfast: Donut station, Joghurt/Milk/Cornflake station, fruits (watermelon, grapefruit, oranges, pineapple, etc), pastries, english breakfast, chorizos, cheese, salami, etc. Lunch: Small dessert station with cake and mousses, nachos, salad, noodles/rice, potatoes/fries, burgers & hotdogs, pizza, meat, other salads Dinner: Same stations but different meats, salads, etc. There’s a lot of seafood and pork dishes which im not a fan of and if you’re lucky then there will be beef, chicken, turkey or something else. I also expected there to be more spanish culture involved but instead we got baked beans and breakfast sausage. The hotel has a chip system where you have to give the bar a chip that you receive at the check-in and they make you any drink in a recycled plastic cup that you can return for a new one, new drink or a new chip. I liked that system and they laid out delicious chocolate muffins in the lobby which was super cozy and had a coffee and tea machine :D The staff is super friendly. I especially liked the female bartenders who were super nice and the animation team!!!!! Everyone was so nice and humorous + the activities were nice. Every day there was Bingo and we even won a round, Jenga, Fitness, Darts, painting on a bag, etc. If you wanted to lay down in the sun, you could let your child stay with the animation team. They planned activities and extertained the children. The rooms were clean and the cleaning staff was friendly. We always got new towels and bedsheets. Although we had a rough and dissappointing start we still managed enjoy our vacation.

Amanda Tinsley

Sadly, we were supposed to be in Sol Palmanove. However, they put us in Sol Palmanova 2, as the other was closed. The rooms were small & shabby looking, the bathroom was very badly designed & dangerous. There was an oversized showerscreen, which had been fixed in place along the bath, with only a small gap at the slope end, meaning to get a bath or shower you had to climb in on a slope. The food was bland with very little variation over the week, so we ate out every day. The drinks, including the alcoholic ones, were watery. We had 2 drinks each, one the day we arrived & one more the night before our departure. The staff were mostly unsmiling & standoffish. The area itself was lovely. But we would never stay there again.

Kim Kaur

I stayed in this hotel in Oct 2024. We booked via On the Beach which was very easy. We reached the airport pretty late but then were delayed by transfers. We got to the hotel around 3:30am. There are 2 hotels next to each other, part of the same company. Once we arrived, we were told we're in the other hotel. Not great as our booking said one thing but we were told another, plus not ideal at that time when we had already travelled 10 hours! The receptionist was nice, pleasant and got us into our rooms fairly quickly. Once we got into the room, we found 2 single beds! Firstly, we had booked a double room, secondly we sent an email in advance requesting a double bed and a confirmation was sent back! We headed down to reception to find out and see if we could have the room we booked. We were told, we're fully booked right now and please come to reception at 9am to sort this out. At it was now 4am in the morning, we didn't want to unpack as it was pointless. At 9am in the morning the reception team said they know nothing about this and couldn't help. This was extremely disheartening as we were told something else. We then tried again later that day and the receptionist told us that they could sort something out - which was to push the beds together and place a double mattress over it. We accepted, it was better than nothing. They told us to wait in the bedroom and somebody would come up and sort it. Nobody came into the room, we actually repeated the above process for 3 days till someone came and sorted the bed out. The housekeeping staff were nice, although they didn't speak English, you could tell they were kind and accommodating. On our last day, we checked out and went into another hotel. When packing, I come to realise that 2 pairs of my shoes were missing! I reported it to reception but they didn't care. I then sent an email after a day, but nothing. I decided to go back to the hotel and ask again, they were extremely rude and said no. The staff in hotel 1 are much friendlier and helpful - even when we had issues with our flight, hotel 2 were not helpful and dismissive! All we needed was access to a computer, where hotel 2 should've said - there is a PC in hotel 1, they didn't! The food was great some days and others it was like left overs. We actually dined out a lot more and felt like the all inclusive experience was a waste. Chefs coughing and sneezing, not enough variety for vegetarians or vegans. The entertainment staff were absolutely amazing, always happy and mixing with the guests. The entertainment was decent, nothing really stood out or kept us in the hotel. They accommodated children more. They have a nice pool area, busy and entertaining. It's also in a nice area, great walking distance to the main street and beach. I spent a lot of time near the bar as the layout is nice. I found flies/insects in my drinks on 3 occasions and reported it back to the bar. Another lady that I became friends with told me that they were giving her dirty glasses - disgusting! Would I go back? No